Question 1

All of the following functions or activities would be part of supply chain management except:

Accepted Answer

A)   Collaboration efforts with suppliers
B)   Logistics management
C)   Manufacturing operations
D)   Market research
E)   Sourcing and procurement

Question 2

Supply chain management attempts to optimize customer satisfaction while logistics management attempts to optimize customer service.

Accepted Answer

A) True 
 B)False

Question 3

Logistics management includes planning, implementation and control of finished goods only and does not include raw materials or work in process items.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following potential consequence(s)  is (are)  the result of poor regulatory compliance management?

Accepted Answer

A)   Additional duties and fines.
B)   Products being held for longer periods of time in customs.
C)   Loss of company reputation.
D)   Additional duties and fines and products being held for longer periods of time in customs.
E)   Additional duties and fines, products being held for longer periods of time in customs, and loss of company reputation.

Question 5

Supply chain management includes the flow of goods and services, but not the flow of information, which is exclusively an information systems responsibility.

Accepted Answer

A) True 
 B)False

Question 6

The term that refers to changing processes, activities and functions in significant ways is typically called:

Accepted Answer

A)   Continuous improvement
B)   Marketing concept
C)   Onboarding
D)   Reengineering
E)   Total quality management D

Question 7

Technological developments in supply chain management have had significant impacts. The developments can be either informational/analytical or physical. Which of the following would be considered a physical example of technology development?

Accepted Answer

A)   Big data
B)   Cloud storage
C)   3-D printing
D)   Supply chain digitization
E)   Both big data and cloud storage.

Question 8

Generally, logistics costs in the United States have __________ since the early-1980s.

Accepted Answer

A)   Consistently decreased.
B)   Consistently increased.
C)   Increased during the first several years of the new millennium, but decreased during the recession of 2008-2009 and thereafter.
D)   Decreased during the first several years of the new millennium, but increased during the recession of 2008-2009 and thereafter.
E)   Stayed the same.

Question 9

Which of the following industries/sectors would not use supply chain management principles and concepts?

Accepted Answer

A)   Banks
B)   Government agencies
C)   Manufacturers
D)   Retailers
E)   All of these industries/sectors would utilize supply chain management principles and concepts.

Question 10

Supply chain executives must be "boundary spanners." Which of the following skills would be of most importance to a supply chain executive?

Accepted Answer

A)   Designing supply chains for strategic advantage, where innovation is vital to competitive advantage.
B)   Developing and forging partnerships with individuals and organizations within the supply chain.
C)   Implementing collaborative relationships, which will replace command-and-control relationships.
D)   Managing information.
E)   Measuring and managing prices and costs to make money.

Question 11

Supply chain management attempts to minimize costs and optimize customer satisfaction.

Accepted Answer

A) True 
 B)False

Question 12

The most widely known and adopted model of the supply chain is the Forum Model developed by The Ohio State University.

Accepted Answer

A) True 
 B)False

Question 13

In the United States, spending on transportation and water infrastructure as a percentage of gross domestic product (GDP) has declined.

Accepted Answer

A) True 
 B)False  True

Question 14

In human resource management, well-defined policies and procedures are favored by millennials, while situations involving ambiguity are to be avoided.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements is FALSE?

Accepted Answer

A)   Advances in information systems and technology have allowed organizations to better manage their supply chains.
B)   Communication is the vital link between members of the supply chain and between customers and the supply chain.
C)   Increasing amounts of products are being sold to consumers and businesses via the Internet.
D)   The Internet and electronic commerce have not changed the way companies do business and the way firms relate to customers and suppliers.
E)   Traditional methods of managing the supply chain are proving inadequate in today's fast-paced economy and executives have been forced to innovate. D

Question 16

Developments of new and expanded technologies allow firms to link their operations globally.

Accepted Answer

A) True 
 B)False

Question 17

Because supply chain management involves so many functions and processes within and between companies, executives in charge of SCM must be "boundary spanners."

Accepted Answer

A) True 
 B)False

Question 18

As a component of supply chain management, logistics impacts a nation's economy in the following area(s) :

Accepted Answer

A)   Employment
B)   Energy costs
C)   Inflation
D)   Interest rates
E)   All of these areas are impacted by logistics.

Question 19

Developing and implementing humanitarian supply chains is relatively easy compared to what is required to develop and implement supply chains for normal business operations.

Accepted Answer

A) True 
 B)False

Question 20

The Sarbanes-Oxley Act (SOX) is primarily concerned with ethics and legal misconduct of companies in the United States and impacts chief executive officers (CEOs) and chief financial officers (CFOs), but rarely impacts supply chain executives.

Accepted Answer

A) True 
 B)False

Exam 1: Supply Chain Management: Operations and Integration

All of the following functions or activities would be part of supply chain management except:

Correct AnswerverifiedShow Answer

Supply chain management attempts to optimize customer satisfaction while logistics management attempts to optimize customer service.

Correct AnswerverifiedShow Answer

Logistics management includes planning, implementation and control of finished goods only and does not include raw materials or work in process items.

Correct AnswerverifiedShow Answer

Which of the following potential consequence(s) is (are) the result of poor regulatory compliance management?

Correct AnswerverifiedShow Answer

Supply chain management includes the flow of goods and services, but not the flow of information, which is exclusively an information systems responsibility.

Correct AnswerverifiedShow Answer

The term that refers to changing processes, activities and functions in significant ways is typically called:

Correct AnswerverifiedD

Technological developments in supply chain management have had significant impacts. The developments can be either informational/analytical or physical. Which of the following would be considered a physical example of technology development?

Correct AnswerverifiedShow Answer

Generally, logistics costs in the United States have __________ since the early-1980s.

Correct AnswerverifiedShow Answer

Which of the following industries/sectors would not use supply chain management principles and concepts?

Correct AnswerverifiedShow Answer

Supply chain executives must be "boundary spanners." Which of the following skills would be of most importance to a supply chain executive?

Correct AnswerverifiedShow Answer

Supply chain management attempts to minimize costs and optimize customer satisfaction.

Correct AnswerverifiedShow Answer

The most widely known and adopted model of the supply chain is the Forum Model developed by The Ohio State University.

Correct AnswerverifiedShow Answer

In the United States, spending on transportation and water infrastructure as a percentage of gross domestic product (GDP) has declined.

Correct AnswerverifiedTrue

In human resource management, well-defined policies and procedures are favored by millennials, while situations involving ambiguity are to be avoided.

Correct AnswerverifiedShow Answer

Which of the following statements is FALSE?

Correct AnswerverifiedD

Developments of new and expanded technologies allow firms to link their operations globally.

Correct AnswerverifiedShow Answer

Because supply chain management involves so many functions and processes within and between companies, executives in charge of SCM must be "boundary spanners."

Correct AnswerverifiedShow Answer

As a component of supply chain management, logistics impacts a nation's economy in the following area(s) :

Correct AnswerverifiedShow Answer

Developing and implementing humanitarian supply chains is relatively easy compared to what is required to develop and implement supply chains for normal business operations.

Correct AnswerverifiedShow Answer

The Sarbanes-Oxley Act (SOX) is primarily concerned with ethics and legal misconduct of companies in the United States and impacts chief executive officers (CEOs) and chief financial officers (CFOs), but rarely impacts supply chain executives.

Correct AnswerverifiedShow Answer

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D

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True

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D

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