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Exam 7: Decision Making and Creativity

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Question 21

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What is meant by "divine discontent"?

A) Decision makers are never satisfied with current conditions, so they more actively search for problems and opportunities.
B) It is much easier to discover blind spots in problem identification when listening to how others perceive the situation.
C) Employees can minimize problem identification errors by discussing the situation with colleagues and clients.
D) Decision makers are more motivated to consider other perspectives of reality.
E) Leaders require considerable willpower to resist the temptation of looking decisive.

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Question 22

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Leading business writers emphasize that ________ is one of the most important and challenging tasks in the decision-making process.

A) implementing the decision
B) rational maximization
C) postdecisional justification
D) confirmation bias
E) bounded rationality

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Question 23

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Numerous studies on participative decision making, task conflict, and team dynamics have found that involvement

Which of the following is not a reason people engage in satisficing rather than maximization?

________ shape(s) how we evaluate information, not just which choice we select.

The Braided Bread company is struggling with how to break into the bagel market. They see this as an opportunity for growth, as it would not require any new machinery. The downside is that there is already a bagel shop in town. -Since Braided Bread has identified the problem, their next step is to

All rational decisions rely primarily on two pieces of information: the probability that each outcome will occur and

Decision makers might succumb to the solution-focused problem trap because

One of the most important conditions for creativity is that an organization has

Programmed decisions are less likely to require employee involvement.

With funding from her family, Sarine is currently developing a new line of dolls for her business, which she hopes will take her company to the next level. At first, she encountered some minor problems with the construction of the dolls and spent a fair amount of money engineering a way to enable them to be as she envisioned them to be. Unfortunately, she then found out that there was a patent protecting the way the dolls arms were connected, so she spent more money redesigning the dolls. After an unexpectedly uninterested response from the public in the dolls, she decided that they needed to be marketed differently in order to sell. With this in mind, Sarine allocated more resources to marketing, had the packaging of the dolls redesigned, and created a new set of advertising materials. The cost of manufacturing these dolls has now exceeded the initial proposed cost by four times, but she is determined to make it work. She is embarrassed by how this has gone but continues to put on a brave front. -Sarine is most likely making decisions to continue with these dolls at this point because of

Rational choice decision making involves an unsystematic and haphazard process.

The rational choice decision-making process selects the choice with the highest value through the

Emotional signals are valid intuitions when they are based on

With funding from her family, Sarine is currently developing a new line of dolls for her business, which she hopes will take her company to the next level. At first, she encountered some minor problems with the construction of the dolls and spent a fair amount of money engineering a way to enable them to be as she envisioned them to be. Unfortunately, she then found out that there was a patent protecting the way the dolls arms were connected, so she spent more money redesigning the dolls. After an unexpectedly uninterested response from the public in the dolls, she decided that they needed to be marketed differently in order to sell. With this in mind, Sarine allocated more resources to marketing, had the packaging of the dolls redesigned, and created a new set of advertising materials. The cost of manufacturing these dolls has now exceeded the initial proposed cost by four times, but she is determined to make it work. She is embarrassed by how this has gone but continues to put on a brave front. -If Sarine had built several low-cost prototypes to test, she would have been able to test which rule of design thinking?

In the rational choice decision process model, which of the following immediately follows the step where possible choices have been discovered or developed?

Which of the following statements is correct regarding emotions and intuition?

One difficulty that decision makers experience in problem identification is that suppliers, employees, and customers offer and withhold information that distorts the situation. This problem is known as

When faced with a large number of alternatives, many people use a decision strategy that is even less cognitively challenging than satisficing? Specifically, they

The representativeness heuristic refers to the tendency