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Frederick W. Taylor is commonly called the "father of scientific management."

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A human is an example of a(n) ________ system. Constant interaction with the environment influences the person's state of existence and future.


A) static
B) inert
C) closed
D) conditional
E) open

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One conclusion of the Hawthorne studies was that social groups in organizations could effectively exert pressure to influence individuals to disregard monetary incentives.

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Henri Fayol is regarded as the pioneer of administrative theory.

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In the scientific approach to management advocated by management science researchers, after using a model to deduce how the system will behave under conditions, researchers must ________.


A) observe the workings of the parts of the system
B) separate the system into its component parts
C) construct a generalized framework of the system
D) observe the system whose behavior must be explained
E) test the model by performing an experiment on the actual system

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What is a system? What guidelines should you follow while conducting system analysis? Using the general system theory, explain what kind of system you think the Internet is.

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The system approach to management is bas...

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How does a manager's understanding of his employees' physiological, safety, social, esteem, and self-actualization needs improve productivity?

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Student answers may vary.
An individual ...

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In a learning organization, every organization member should understand his or her own job and how the jobs fit together to provide final products to the customer. This is known as ________.


A) personal mastery
B) team learning
C) challenging of mental models
D) shared vision
E) systems thinking

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Henri Fayol was a major contributor to the field of classical management theory.

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Henri Fayol was more aware of the human side of production. According to him, the interests of one person should take priority over the interests of the organization as a whole.

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Leo is analyzing ways to improve efficiency and productivity in a particular organization. The management problems being studied are very complicated and he needs help analyzing a large number of variables. He also intends to construct mathematical models to represent reality to determine how the real-world situation might be improved. The approach Leo is applying in this scenario is the ________.


A) systems approach
B) management science approach
C) lower-level management analysis approach
D) motion-study techniques approach
E) contingency approach

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B

Under classical management theory, comprehensive analysis of management concerns the management function as a whole. The primary contributor to this category was ________.


A) Henri Fayol
B) Frederick W.Taylor
C) Henry L. Gantt
D) Frank Gilbreth
E) Ludwig von Bertalanffy

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The use of mathematical models to investigate the decision situation is typical in ________.


A) the classical approach
B) lower level management analysis
C) upper level management analysis
D) management science applications
E) motion study techniques

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One of the primary characteristics present in situations in which management science techniques are applied is ________.


A) that the management problems have only a few variables
B) that the situation deals with quantifiable factors such as sales
C) that the situation deals with the physiological, safety, social, esteem, and self-actualization needs of organization members
D) that the situation deals with assessing qualitative factors of the workplace or environment
E) that social implications are the guidelines for making a particular decision

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Managers use the Gantt chart to ________.


A) encourage worker initiative
B) conduct motion analysis of tasks
C) retain productive employees
D) monitor work schedules
E) reward innovation by workers

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Regardless of the weather, a television's screen, controls and other parts must function in a predetermined way if the television as a whole is to exist and serve its purpose. This is an example of a(n) ________ system.


A) static
B) open
C) passive
D) closed
E) conditional

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D

A closed system is not influenced by, and does not interact with, its environment.

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The Hawthorne Studies were conducted in two phases: the relay assembly test room experiments and the bank wiring observation room experiment. Which of the following approaches was developed based on these studies?


A) the behavioral approach
B) the contingency approach
C) the system approach
D) the management science approach
E) the classical approach

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A

The Hawthorne studies concluded that lighting and temperature changes within organizations could significantly influence production.

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In simple terms, the ________ to management emphasizes that what managers do in practice depends on the given set of circumstances.


A) classical approach
B) lower level management analysis approach
C) management science approach
D) contingency approach
E) comprehensive management analysis approach

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