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One disadvantage of secondary data is that rescaling and other transformations are not possible.

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False

A researcher should always evaluate the professional reputation of the organization that has gathered secondary data in the process of evaluating the quality of the data.

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Using CRM systems to create one-to-one relationships with customers for specific promotions is an example of ____________________ marketing.

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database

Data purchased from a company such as NPD Group,Inc.on the consumption of frozen pizza in the U.S.is most likely going to be used for ____.


A) model building
B) database marketing
C) data mining
D) fact-finding

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Trade associations gather data to help the organizations in a specific industry.

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A credit card company uses information about each customer's age,gender,income,and past credit history to find patterns that make customers a poor credit risk.This company is using ____.


A) single-source data
B) data transformation
C) customer discovery
D) index of customer saturation

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The primary advantage of secondary data is their validity.

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The observation and analysis of trends in industry volume and brand share over time is called ____.


A) market tracking
B) model building
C) data mining
D) database marketing

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Which term is used by the marketing research industry to refer to diverse types of data offered by a single company?


A) primary data
B) single-source data
C) compound data
D) integrated data

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When a marketing manager reads publications like The Wall Street Journal and Business Week to try to determine changes in consumer behavior,the manager is best described as engaging in ____.


A) environmental scanning
B) model building
C) database marketing
D) data mining

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Model building is the simplest form of secondary data analysis.

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Secondary data can be bought and sold like other products.

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Which activity involves mining data to look for patterns identifying who is likely to be a valuable customer?


A) customer discovery
B) data dissection
C) data profiling
D) customer cloning

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Buying new-car purchase data by zip code from the Polk Company is an example of the use of a(n) ____.


A) media source
B) commercial source
C) trade association source
D) primary source

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Identify various internal and proprietary sources of secondary data.

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Internal and proprietary data is defined as data that originated in the organization,or data created,recorded,or generated by the organization.Most organizations routinely gather,record,and store internal data to help them solve future problems.Routine documents such as sales invoices allow external financial reporting,which in turn can be a source of data for further analysis.Sales information,customer complaints,service records,and warranty card returns are other examples of this type of secondary data.

Kyle is conducting a sales forecast by adding up his company's sales over the past five years and then dividing that by five (the number of years) .The forecasting technique he is using is called ____.


A) moving average forecasting
B) dynamic forecasting
C) static forecasting
D) indexing

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Data mining techniques can help to define the underlying meaning of data.

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The practice of using databases to promote one-to-one relationships with customers and create precisely targeted promotions is called ____.


A) zoned marketing
B) target marketing
C) database marketing
D) electronic marketing

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The marketing research industry uses the term primary-source data for diverse types of data offered by one particular company.

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The index of retail saturation is the ratio of moving average projection to local market potential (demand).

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