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There are ________ different types of SBUs represented within the BCG growth-market share matrix.


A) two
B) three
C) four
D) five
E) six

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The pharmaceuticals division of Omni Healthcare holds low market share in a high-growth market. In order to increase market share, managers would be most likely to decide which of the following?


A) hold the pharmaceuticals division's share
B) implement a harvest strategy
C) use money from a cash cow to promote the pharmaceuticals division
D) divest the SBU
E) diversify the pharmaceutical division

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Effective objectives should be all of the following EXCEPT which one of the following?


A) aspirational
B) specific
C) attainable
D) sustainable
E) measurable

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A media company has a high market share in the cassette tape market. The cassette tape market has low growth potential. This business fits into the ________ category of the BCG growth-market share matrix.


A) problem child
B) dog
C) cash cow
D) star
E) question mark

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You are a sales manager and you are responsible for tracking a wide range of metrics related to your firm. Explain in which part of the marketing planning process these metrics would be determined and why they are important.

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During the implementation and control pa...

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The market planning process should be completed before the strategic planning process begins.

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Each year, Honeywell asks every department manager to rate his or her department's strengths and weaknesses as well as those of the other departments with which the department interacts. Then each department manager is asked what he or she sees as the greatest threats and opportunities for the company. Honeywell is asking its department managers to engage in a ________.


A) SWOT analysis
B) portfolio analysis
C) market analysis
D) functional planning session
E) compatibility assessment

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________ is the third, or "nuts-and-bolts," level of planning.


A) Strategic planning
B) Functional planning
C) Operational planning
D) Product development
E) Business planning

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________ is the first, or "big picture," level of planning.


A) Strategic planning
B) Functional planning
C) Operational planning
D) Product development
E) Business planning

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Which of the following is a tool that marketers often use to portray an action plan's time line?


A) a Gantt chart
B) a SWOT analysis
C) an SBU analysis
D) a BCG matrix
E) a marketing metric

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Briefly discuss how marketers measure return on marketing investment. Explain why this figure may not be sufficient to judge marketing's effectiveness.

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Return on marketing investment (ROMI) is...

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The second step of the marketing planning process is to ________.


A) perform a situation analysis
B) set marketing objectives
C) define a marketing mission
D) identify a target market
E) develop a marketing mix

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Strategic planning for a large firm such as Disney with several SBUs probably occurs ________.


A) only in its corporate headquarters
B) only at the individual business unit level
C) at both the overall corporate level and at the individual SBU level
D) as needed based upon the success of each division
E) at each location on a quarterly basis

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A chief marketing officer is more likely to be in charge of strategic planning than functional planning.

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Periodically, the Walt Disney Company recycles its oldest animated films, such as Snow White, back into movie theaters to delight a new generation of consumers. To what classification of the BCG growth-market share matrix would these old movies belong? Explain.

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These old movies would be clas...

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A lagging indicator is a marketing metric used to analyze why a brand is losing market share to a competitor.

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________ generally cover a shorter time period than other plans, perhaps only one or two months, and include detailed directions for specific activities to be carried out.


A) Time lines
B) Operational plans
C) Marketing plans
D) Strategic plans
E) Pricing strategies

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Advertising, sales promotion, public relations, publicity, direct marketing, and personal selling are all parts of the ________.


A) target market strategy
B) pricing strategy
C) product strategy
D) promotional strategy
E) distribution strategy

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Which of the following is a limitation of the BCG matrix?


A) It doesn't help managers determine which SBUs need investment to grow.
B) It doesn't help managers determine which SBUs should be dropped from the portfolio.
C) It focuses on the future of the market rather than current conditions.
D) It doesn't tell managers the best ways to make growth happen.
E) It can't be used by corporations with multiple SBUs.

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Business planning is a process of making decisions that guide the firm in both the short and the long term.

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