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Today's organizations mostly rely on strict rules and standardization to guide and regulate employee behavior.

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If a firm wants to become more adaptive and flexible, which of the following organizational structures is it likely to prefer?


A) formalized
B) mechanistic
C) organic
D) centralized

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In which of the following traditional organizational designs does duplication of activities and resources lead to an increase in costs and reduced efficiency?


A) divisional structure
B) team structure
C) matrix structure
D) project structure

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What is meant by departmentalization? In a short essay, list and discuss the five common forms of departmentalization, their advantages and disadvantages.

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Departmentalization is the basis by whic...

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Which one of Fayol's 14 principles of management states that a person should report to only one manager?


A) unity of direction
B) unity of command
C) division of work
D) division of authority

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A refinery that transforms crude oil into gasoline, kerosene, and diesel fuel would be an example of ________.


A) mass production
B) continuous production
C) process production
D) unit production

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In highly formalized organizations, employees have more discretion in how they do their work.

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Organizational structure is the formal chain of command of jobs within an organization.

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The building of a bridge would be a type of ________.


A) unit production
B) mass production
C) process production
D) flow production

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A

Many of Custom Leather's employees are experienced artisans. The jobs most of them perform are not highly standardized. They take great pride in their craft and require few formal rules and little direct supervision. These traits are most typical of a(n) ________ organization.


A) departmentalized
B) mechanistic
C) organic
D) formalized

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As organizations become more flexible and responsive to environmental trends, there is a distinct shift toward ________ decision making.


A) centralized
B) decentralized
C) concentrated
D) departmentalized

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As the number of employees in an organization grows, structure tends to become more ________.


A) specialized
B) informal
C) centralized
D) relaxed

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Bob works in a mid-sized organization with other skilled workers who all pitch in to do what needs to be done to satisfy the customer. It is likely Bob works in a ________ organization.


A) formalized
B) decentralized
C) departmentalized
D) cross-functional

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________ refers to the rights inherent in a managerial position to tell people what to do and to expect them to do it.


A) Responsibility
B) Liability
C) Bureaucracy
D) Authority

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D

A disadvantage of ________ departmentalization is poor communication across the different groups.


A) geographic
B) functional
C) process
D) customer

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Explain the contemporary view of span of control.

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The contemporary view of span of control...

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After extensive job cuts to reduce costs, upper level managers are spending significant amounts of time solving problems in the production units. Lower level managers are resentful that they cannot make decisions for their own units. What recommendation would you make for this firm?


A) Reorganize; departmentalize around customers instead of products.
B) Formalize; write explicit job descriptions, rules, and procedures so the upper managers won't have to decide each case individually.
C) Centralize; create a department that does nothing but make decisions.
D) Decentralize; give authority to the lower level managers regarding events in their own units.

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D

Innovators need the efficiency, stability, and tight controls of the mechanistic structure.

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At the Saturn plant in Smyrna, Tennessee, groups of employees decided how their work would be done, by whom, and with what resources. These groups were given authority to decide who became members and to release any member who did not meet performance standards. Saturn had instituted a(n) ________ structure.


A) boundaryless
B) virtual
C) team
D) project

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Which of the following is a strength of simple structures?


A) Employees are grouped with others who have similar tasks.
B) It focuses on results.
C) It is inexpensive to maintain.
D) It remains appropriate even as the organization changes as it grows.

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