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The Delphi technique is a method of systematically ________ for use in developing forecasts.

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Match the following: -homogeneity


A) informal and relatively temporary
B) the degree of similarity or difference among group members
C) two or more people who interact
D) agree on individual and group goals
E) members don't meet face to face
F) new product development group
G) similarity among members
H) mutual acceptance
I) formed by an organization
J) symptom of groupthink
K) standard of expected behavior
L) formal and relatively permanent
M) concern for unanimous decisions
N) members vote privately
O) permanent and informal group that draws its benefits from social relationships
P) established by its members
Q) work less in group than alone
R) force keeping members together
S) no evaluation of ideas
T) tendency for post-discussion attitudes to become more extreme

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The organizational setting can enhance group interaction through


A) rules and procedures.
B) organization structure.
C) goals and reward systems.
D) decision-making processes.
E) all of these.

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Which of the following is NOT a stage of group development?


A) Control and organization
B) Motivation and productivity
C) Mutual acceptance
D) Communication and decision making
E) Leadership and norm making

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Groups productivity depends on successful growth at each stage of the group development process.

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The audience at an Oprah Winfrey talk show is an example of a(n) ____ group.


A) special project
B) command
C) task
D) friendship
E) interest

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Match the following: -initial stage of group development


A) informal and relatively temporary
B) the degree of similarity or difference among group members
C) two or more people who interact
D) agree on individual and group goals
E) members don't meet face to face
F) new product development group
G) similarity among members
H) mutual acceptance
I) formed by an organization
J) symptom of groupthink
K) standard of expected behavior
L) formal and relatively permanent
M) concern for unanimous decisions
N) members vote privately
O) permanent and informal group that draws its benefits from social relationships
P) established by its members
Q) work less in group than alone
R) force keeping members together
S) no evaluation of ideas
T) tendency for post-discussion attitudes to become more extreme

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Group composition is


A) the sum of the activities of individuals.
B) a set of expected behaviors associated with a position.
C) usually described in terms of the homogeneity or heterogeneity of group members.
D) two or more people interacting with and influencing each other.
E) expected behavior or behavioral patterns.

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Phase three in the general model of group dynamics implies that a mature group has been formed.

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_________ groups are relatively permanent collections of employees from the same level in the organization who meet on a regular basis.

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Describe the relationship between group composition and performance.

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The relationship between group compositi...

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Match the following: -nominal group technique


A) informal and relatively temporary
B) the degree of similarity or difference among group members
C) two or more people who interact
D) agree on individual and group goals
E) members don't meet face to face
F) new product development group
G) similarity among members
H) mutual acceptance
I) formed by an organization
J) symptom of groupthink
K) standard of expected behavior
L) formal and relatively permanent
M) concern for unanimous decisions
N) members vote privately
O) permanent and informal group that draws its benefits from social relationships
P) established by its members
Q) work less in group than alone
R) force keeping members together
S) no evaluation of ideas
T) tendency for post-discussion attitudes to become more extreme

Correct Answer

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A group of department managers who meet periodically to establish corporate policy is an example of which type of group?


A) Special project
B) Friendship
C) Task
D) Interest
E) Command

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All of the following are features of group discussion that contribute to group polarization EXCEPT


A) group members could take an extreme view of an opinion.
B) task uncertainty can be impacted by the decision.
C) persuasive arguments can encourage polarization.
D) members may feel they are not individually responsible.
E) members will accept a more radical decision from their own.

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Which of the following is not one of the purposes of norms?


A) Norms help the group avoid embarrassing situations.
B) Norms simplify the behaviors of the group members.
C) Norms help the group survive.
D) Norms regulate group members' thoughts and feelings.
E) Norms express the central values of the group.

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Discuss the primary conditions that foster the development of groupthink, and outline at least four symptoms of a group in which groupthink has taken hold.

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Groupthink is a psychological phenomenon...

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All of the following are true regarding social loafing EXCEPT


A) it is often a problem in very small groups.
B) how much of a problem social loafing depends in part on the nature of the task.
C) it often results from the assumption that other members will pick up the slack.
D) some members put forth less effort in a group.
E) the amount of social loafing depends in part on the group leader's awareness of it.

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Getting to know one another is part of the mutual acceptance stage of group development.

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A heterogeneous group is more likely to be productive when the task is complex, requires a collective effort, and demands creativity.

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A group is ________ if the members are different in one or several ways that are critical to the work.

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