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Kotler and Keller's definition of database marketing deals with external databases.

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Which of the following would NOT be considered an application of secondary data?


A) predicting very broad changes in a culture's "way of life"
B) selecting a street address for a new car wash
C) determining the likelihood of customers purchasing a brand new product
D) determining population growth rates in different geographical areas
E) examining information about competitors

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Data mining is the name for software that is now available to help managers make sense out of seemingly senseless masses of information contained in databases.

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Which of the following was NOT discussed as a disadvantage of using secondary data?


A) there is a mismatch of the units of measurement
B) differing classifications of the data in terms of what is available and what is needed
C) the data may be dated
D) data may be collected too quickly causing problems with the project schedule
E) geographic reporting units are incompatible

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Which of the following should you look for in evaluating a study that is secondary data?


A) What was the sample?
B) How large was the sample?
C) What was the response rate?
D) Was the information validated?
E) all of the above

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A syndicated services data firm collects data in a standard format and makes it available to:


A) only the first firm that purchases the data
B) all who subscribe to the data
C) shareholders in the company
D) government regulators
E) no one; syndicated services data firms do not collect data in a standard format

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Experian Simmons can help you identify which of your prospects and customers fall into the key Tipping Point segments?


A) Socialites
B) Connectors
C) Mavens
D) Salespeople
E) Innovators

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Consumer-generated media (CGM)is content created by consumers on blogs, discussion boards, forums, user groups, and other social media platforms.

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Secondary data refers to information that is developed or gathered by the researcher specifically for the research project at hand.

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There are two broad classes of standardized information: syndicated data and standardized services.

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In your text your authors discuss how research was conducted by the disposable diaper industry that demonstrated that disposable diapers were no more harmful on the environment than cloth diapers.The cloth diaper industry found just the opposite.The point of this example is:


A) research studies are always objective and are conducted to provide the truth
B) when evaluating research studies you should understand that some studies are conducted with a clear purpose in mind to "prove" some position or advance some special interest
C) chambers of commerce have always been able to clear up discrepancies between research studies
D) if you are really concerned about the environment, don't wear any type of diaper
E) secondary data be discarded because those collecting it always have a hidden agenda

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The key advantage of using syndicated data is taking advantage of the experience of the research firm offering the service.

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Which of the following best represents a field within a database?


A) anything outside the company laboratory
B) a database record
C) a data mine
D) records within customer names
E) customer names within a record

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Standardized services usually provide clients with standardized data.

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________ is (are) collected in a standard format and made available to all subscribers.


A) Basic data
B) Complex data
C) Written data
D) Standardized information
E) Syndicated data

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According to your text,which of the following is NOT true regarding syndicated data?


A) Syndicated data are collected in a standard format and made available to all subscribers.
B) Syndicated data can include data such as Marketing Evaluations Inc.'s Q Scores services.
C) ESRI's Tapestry Segmentation is a syndicated data service that uses a process to profile residential neighborhoods.
D) Nielsen Media Research's Nielsen Television Index is an example of syndicated data.
E) Subscribers to syndicated data include advertisers, television and movie production companies, licensing companies, talent and public relations companies.

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The American Community Survey is designed to help update Decennial Census data by collecting information on a small percentage of the population in all counties,American Indian areas,Alaska Native areas,and Hawaiian homelands on a rotating basis using a sample.

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With respect to standardized information,CGM stands for:


A) consumer-granted marketing
B) consumer-generated media
C) customer-given media
D) customers' generic marketing
E) connector-generated marketing

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In databases,fields are composed of records.

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Which of the following was NOT discussed as an advantage of using secondary data?


A) may be obtained quickly
B) may be obtained in all forms desired by the researcher
C) is relatively inexpensive
D) is usually available
E) sometimes enhances primary data

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