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A learning organization requires employees to ________.


A) encode information to prevent competitors from stealing ideas
B) collaborate with competitors
C) make all ideas public
D) share information and collaborate with one another

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Line authority can be exerted only after a manager checks with his or her superior.

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By giving employees two direct superiors, a matrix structure violates this key element of organizational design.


A) unity of command
B) chain of command
C) span of management
D) decentralization

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A virtual organization relies on free agents who have no permanent status or position in the organization.

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As represented in a power cone, power is based on ________.


A) vertical position only
B) horizontal position only
C) distance from the center only
D) vertical position and distance from the center

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State motor vehicle offices usually use this kind of departmentalization.


A) product
B) functional
C) customer
D) process

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Organizations that implement flextime programs allow employees to work at home for some of the work day.

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A mechanistic organization is bureaucratic and hierarchical.

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Eric Redd graduated from college and was hired by a corporation that manufactured parts for the automotive industry. The employees on the assembly line seemed bored, and their motivation was low. Eric's employer decided to try to reorganize to increase productivity. During his career, Eric will see his job change from an engineer to a more complex job assignment. -Eric sees this new assignment as an increase in ________, or an obligation or expectation for him to perform at a new level.


A) functional structure
B) divisional structure
C) responsibility
D) authority

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Boundaryless organizations try to eliminate ________ within their organization.


A) horizontal specialization and vertical hierarchy
B) horizontal specialization only
C) vertical hierarchy only
D) vertical specialization only

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All of the following are characteristic of learning organizations EXCEPT ________.


A) a strong sense of community
B) a collaborative environment
C) managers who serve as facilitators
D) fear of making mistakes

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In the chain of command, each person above you ________.


A) has special privileges
B) receives higher pay
C) has line authority
D) has no right to give you orders

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Which of the following are NOT basic elements of organizational design?


A) work specialization, span of control
B) chain of command, line authority
C) centralization, decentralization
D) departmentalization, formalization

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Which statement accurately defines work specialization?


A) It is the degree to which tasks are grouped together.
B) Individual employees specialize in doing part of an activity rather than the entire activity.
C) Jobs are ranked relative only to their worth or value to the businesses.
D) Work specialization clarifies who reports to whom.

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In a short essay, list and discuss three common forms of departmentalization.

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(any three of the following)
Functional ...

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What kind of departmentalization would be in place in a government agency in which there are separate departments that provide services for employers, employed workers, unemployed workers, and the disabled?


A) product
B) geographic
C) outcome
D) customer

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Eric Redd graduated from college and was hired by a corporation that manufactured parts for the automotive industry. The employees on the assembly line seemed bored, and their motivation was low. Eric's employer decided to try to reorganize to increase productivity. During his career, Eric will see his job change from an engineer to a more complex job assignment. -The jobs of assembly-line employees are to be changed to allow more tasks to be done by individual workers.This is a reduction in ________.


A) work specialization
B) departmentalization
C) chain of command
D) centralization

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In a project structure, when employees finish a project they ________.


A) return to their department
B) return to a different division
C) move on to another project
D) return to their regular work

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Organizational design is the process in which managers change or develop an organization's structure.

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A virtual organization is essentially ________ who come together for a particular project.


A) a group of employees from a single company
B) a group of free agents
C) a team of employees from different departments of a company
D) a group of top managers and CEOs

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