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Competition in virtually all industries is


A) nonexistent.
B) intense.
C) never cutthroat.
D) easily avoidable.
E) insignificant.

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Hawaii, California, and ________ already have no majority race or ethnic group.


A) New York
B) New Jersey
C) New Hampshire
D) New Mexico
E) all of the above

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Unpublished sources of external strategic information include all of the following EXCEPT


A) abstracts.
B) customer surveys.
C) market research.
D) speeches at professional and shareholders' meetings.
E) conversations with stakeholders.

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The historical trend of people moving from the Northeast and Midwest to the Sunbelt and West has dramatically increased.

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What are the five major types of external forces that should be examined as part of an external audit? Give an example of each type of force.

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External forces can be divided into five...

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An effective competitive intelligence program allows all areas of a firm to access consistent and verifiable information in making decisions.

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The critical success factors in a Competitive Profile Matrix (CPM) and an External Factor Evaluation (EFE) Matrix include both internal and external issues.

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External audits attempt to identify key variables that offer highly intuitive responses.

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To perform an external audit, a company first must


A) get an approval from the Securities and Exchange Commission.
B) perform an internal audit.
C) gather competitive intelligence and information about external trends.
D) hire a consultant to develop a comprehensive strategic plan.
E) all of the above

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What is the range for a firm's total weighted score in a Competitive Profile Matrix (CPM) ?


A) 0 to 4
B) 0 to 5
C) 1 to 4
D) 1 to 5
E) 0 to 10

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It is predicted that, by 2050, over 20 percent of the population in the United States will be 65 years or older.

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Forecasts are educated assumptions about future trends and events.

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An external audit focuses on identifying and evaluating trends and events within the control of management.

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By 2075, the United States will have no racial or ethnic majority.

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When the products being purchased are standard or undifferentiated, it results in ________ bargaining power of consumers.


A) marginalized
B) lower
C) higher
D) negative
E) negligible

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