Question 1

________ unleash powerful economies of scale and result in price declines in manufactured computer products.

Accepted Answer

A)   Internet and Web technologies
B)   Technology standards
C)   Linux and open-source software
D)   Client/server technologies
E)   Virtualization technologies

Question 2

A(n) ________ server is used to communicate between a Web server and an organization's back-end systems.

Accepted Answer

A)   public server
B)   private server
C)   legacy server
D)   application server
E)   blade server

Question 3

SaaS refers to

Accepted Answer

A)   supplying online access over networks to storage devices and storage area network technology.
B)   managing combinations of applications, networks, systems, storage, and security as well as providing Web site and systems performance monitoring to subscribers over the Internet.
C)   self-contained services that communicate with each other to create a working software application.
D)   easy-to-use software tools for displaying Web pages.
E)   hosting and managing access to software applications delivered over the Internet to clients on a subscription basis.

Question 4

Java software is designed to run on any computing device, regardless of the specific microprocessor or operating system it uses.

Accepted Answer

A) True 
 B)False

Question 5

The collection of Web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture.

Accepted Answer

A) True 
 B)False

Question 6

Which type of infrastructure service provides voice and video connectivity to employees, customers, and suppliers?

Accepted Answer

A)   networking
B)   telephone
C)   VOIP
D)   telecommunications
E)   data management

Question 7

Distinguish between cloud computing, green computing, and quantum computing.

Accepted Answer

In cloud computing, technology services ...

Question 8

The multitasking, multi-user, operating system developed by Bell Laboratories that operates on a wide variety of computing platforms is

Accepted Answer

A)   Unix.
B)   Linux.
C)   OS X.
D)   COBOL.
E)   DOS.

Question 9

How would you determine the market demand for your firm's IT services?

Accepted Answer

A)   Perform a TCO analysis.
B)   Benchmark your services.
C)   Hold focus groups to assess your services.
D)   Analyze sales returns on key investments.
E)   Perform a stress test.

Question 10

Software that manages the resources of the computer is called

Accepted Answer

A)   operating system software.
B)   application software.
C)   data management software.
D)   network software.
E)   partitioning software.

Question 11

________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

Accepted Answer

A)   Cloud computing
B)   Utility computing
C)   On-demand computing
D)   Outsourcing
E)   Consumerization of IT

Question 12

Place the following eras of IT infrastructure evolution in order, from earliest to most recent:
1)  Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5. Mainframe and Minicomputer.

Accepted Answer

A)   5, 2, 3, 4, 1
B)   5, 4, 2, 3, 1
C)   4, 5, 2, 3, 1
D)   5, 4, 2, 1, 3
E)   4, 5, 3, 2, 1

Question 13

________ are created by combining and customizing components from different online software applications.

Accepted Answer

A)   Apps
B)   Web browsers
C)   SaaS
D)   Web services
E)   Mashups

Question 14

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?

Accepted Answer

A)   supply and demand
B)   return on investment
C)   breakeven point
D)   cost-benefit analysis
E)   total cost of ownership

Question 15

The technology trends exhibited by Portugal Telecom, as discussed in the chapter opening case, illustrate the shift away from green computing.

Accepted Answer

A) True 
 B)False

Question 16

All of the following are cloud computing services except

Accepted Answer

A)   infrastructure as a service.
B)   platform as a service.
C)   software as a service.
D)   on-demand computing.
E)   virtualization as a service.

Question 17

A primary example of centralized processing is client/server computing.

Accepted Answer

A) True 
 B)False

Question 18

What is scalability?
 Why is it essential to the success of the modern business firm?

Accepted Answer

Scalability is the ability of the comput...

Question 19

What is the foundation technology for Web services?

Accepted Answer

A)   XML
B)   HTML
C)   SOAP
D)   UDDI
E)   SCSI

Question 20

As referred to in the text, legacy systems are

Accepted Answer

A)   systems that employ Unix.
B)   electronic spreadsheets used on a PC.
C)   any pre-1990 Wintel systems.
D)   systems found on older ASPs.
E)   traditional mainframe-based business information systems.

Exam 5: It Infrastructure and Emerging Technologies

________ are created by combining and customizing components from different online software applications.

Correct AnswerverifiedShow Answer

Distinguish between cloud computing, green computing, and quantum computing.

Correct AnswerverifiedIn cloud computing, technology services ...View AnswerShow Answer

Place the following eras of IT infrastructure evolution in order, from earliest to most recent: 1) Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5. Mainframe and Minicomputer.

Correct AnswerverifiedShow Answer

The collection of Web services that are used to build a firm's software systems constitutes what is known as a service-oriented architecture.

Correct AnswerverifiedShow Answer

How would you determine the market demand for your firm's IT services?

Correct AnswerverifiedShow Answer

Which type of infrastructure service provides voice and video connectivity to employees, customers, and suppliers?

Correct AnswerverifiedShow Answer

________ takes place when a firm contracts custom software development or maintenance of existing legacy programs to outside firms.

Correct AnswerverifiedShow Answer

Which model can be used to analyze the direct and indirect costs to help firms determine the actual cost of specific technology implementations?

Correct AnswerverifiedShow Answer

What is the foundation technology for Web services?

Correct AnswerverifiedShow Answer

What is scalability? Why is it essential to the success of the modern business firm?

Correct AnswerverifiedScalability is the ability of the comput...View AnswerShow Answer

Software that manages the resources of the computer is called

Correct AnswerverifiedShow Answer

A primary example of centralized processing is client/server computing.

Correct AnswerverifiedShow Answer

________ unleash powerful economies of scale and result in price declines in manufactured computer products.

Correct AnswerverifiedShow Answer

The technology trends exhibited by Portugal Telecom, as discussed in the chapter opening case, illustrate the shift away from green computing.

Correct AnswerverifiedShow Answer

Java software is designed to run on any computing device, regardless of the specific microprocessor or operating system it uses.

Correct AnswerverifiedShow Answer

All of the following are cloud computing services except

Correct AnswerverifiedShow Answer

A(n) ________ server is used to communicate between a Web server and an organization's back-end systems.

Correct AnswerverifiedShow Answer

As referred to in the text, legacy systems are

Correct AnswerverifiedShow Answer

The multitasking, multi-user, operating system developed by Bell Laboratories that operates on a wide variety of computing platforms is

Correct AnswerverifiedShow Answer

SaaS refers to

Correct AnswerverifiedShow Answer

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In cloud computing, technology services ...
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Scalability is the ability of the comput...
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