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Retail store type and usage rate are both variables used to employ ________ segmentation.


A) geographic
B) demographic
C) loyalty
D) psychographic
E) behavioral

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Wonk is a unique furniture company that design,builds,and retails in Brooklyn,NY.You can customize your design with creative input,including personalizing items with wood and lacquer options or environmentally conscious materials and finishes,though the options are not unlimited.Wonk relies on


A) order customization.
B) a one product,one market segment strategy.
C) build-to-order manufacturing.
D) specialty customization.
E) mass customization.

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Which of the following statements about market segmentation for organizational markets is most accurate?


A) Criteria for segmenting markets are the same whether the market is composed of consumers or organizations.
B) Both consumer markets and organizational markets use demographic,geographic,and behavioral bases to segment markets.
C) Psychographic criteria are just as important in segmenting organizational markets as they are in segmenting consumer markets.
D) Consumer markets use market segmentation criteria while organizational markets do not.
E) The greatest difference in market segmentation strategies between consumer and organizational markets is the number of employees employed in the segmentation process.

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A nonprofit food bank was handing out food to anyone who requested it on a weekly basis.It now wants to give free food only to people who go hungry on a daily basis.This will be the market segment it targets.How does the formation of its market segments differ from the strategy used for a retail store?

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There is one key difference between for-...

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The final step in segmenting and targeting markets that links customer needs to marketing actions is to


A) take marketing actions to reach target markets.
B) group potential buyers into segments.
C) select target markets.
D) group products to be sold into categories.
E) develop a market-product grid and estimate size of the overall market.

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The annual Sporting News Baseball Yearbook has exactly the same stories but with 15 different covers to appeal to baseball fans in each of its regions of the United States.What is the basis of its market segmentation strategy?


A) psychographic segmentation
B) retail outlet segmentation
C) demographic segmentation
D) behavioral segmentation
E) geographic segmentation

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Explain what a market-product grid is and how it is used.

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A market-product grid is a framework to ...

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Criteria for forming segments involve both similarities and differences.Which of the following statements is most accurate?


A) Within a segment,the needs of potential buyers should be different;among segments,the needs of buyers should be similar.
B) Within a segment,the needs of potential buyers should be similar;among segments,the needs of buyers should be different.
C) The needs of buyers should be different,both between segments and within segments.
D) The needs of buyers should be the same,both between segments and within segments.
E) If there are any differences at all,you should forgo any segmentation.

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When compared to a multiple products,multiple market segments strategy,a one product,multiple market segments strategy


A) is a much more effective means of meeting consumers' individual needs.
B) creates greater savings in production costs.
C) is a more effective way of meeting organizational objectives.
D) has significantly higher distribution costs.
E) is more profitable since a firm can charge the new segments higher prices without changing the product.

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What are the three types of data needed from consumers to develop a perceptual map?

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In determining a brand's position and th...

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All of the following are examples of increased customer value from organizational synergy except which?


A) lower prices
B) increased brand awareness
C) more products
D) improved distribution
E) improved quality of existing products

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Figure 9-9 Figure 9-9    -Figure 9-9 above shows the market-product grid for a Wendy's restaurant next to a large urban university campus.Assume a large market (shown by a 3) is three times the size of a small market (shown by a 1) and a medium market (shown by a 2) is twice the size of a small market.The meal occasion (product grouping) that comprises the largest product grouping is A) breakfast. B) lunch. C) between-meal snack. D) dinner. E) after-dinner snack. -Figure 9-9 above shows the market-product grid for a Wendy's restaurant next to a large urban university campus.Assume a large market (shown by a 3) is three times the size of a small market (shown by a 1) and a medium market (shown by a 2) is twice the size of a small market.The meal occasion (product grouping) that comprises the largest product grouping is


A) breakfast.
B) lunch.
C) between-meal snack.
D) dinner.
E) after-dinner snack.

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Why would an organization produce multiple products or services and then attempt to sell them to two or more market segments?

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Organizations may target different produ...

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The segmentation strategy used by Prince Sports today is


A) geographic.
B) behavioral.
C) psychographic.
D) socioeconomic.
E) resource-based.

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Apple Market-Product Grid Apple Market-Product Grid    -In the Apple market-product grid shown above for its personal computer line,the iMac is popular among all the segments Apple can target.This allows Apple to enjoy A) segmentation synergies. B) marketing synergies. C) product synergies. D) the 80/20 rule. E) frequency marketing. -In the Apple market-product grid shown above for its personal computer line,the iMac is popular among all the segments Apple can target.This allows Apple to enjoy


A) segmentation synergies.
B) marketing synergies.
C) product synergies.
D) the 80/20 rule.
E) frequency marketing.

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Which of the following is an example of a multiple products,multiple market segments strategy?


A) College Football magazine selects different covers for essentially the same magazine in order to appeal to different geographic markets in the United States.
B) A new movie used several different movie trailers.One set of previews showed the action scenes in order to attract one audience and the other set showed romantic scenes to attract another audience.
C) Arm and Hammer Baking Soda can be used for baking and to remove odors from refrigerators and litter boxes.
D) Betty Crocker carries one line of cake mixes for people with conventional ovens and another line of cake mixes for people with microwave ovens.
E) Johnson's Baby Oil is advertised as a skin softener for babies and as a makeup remover for women.

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Aggregating prospective buyers into groups that have common needs and will respond similarly to a marketing action is referred to as


A) consumer differentiation.
B) psychographics.
C) market segmentation.
D) market delineation.
E) aggregation marketing.

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All of the following are criteria used for selecting target market segments except which?


A) compatibility with the organization's objectives and resources
B) market size
C) simplicity and cost of assigning potential buyers to segments
D) competitive position
E) cost of reaching the segment

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When a firm produces only a single product or service and attempts to sell it to two or more market segments,it avoids


A) the extra cost of developing and producing additional versions of the product.
B) creating a customer service gap.
C) indirect distribution and logistics problems.
D) restructuring the firm's strategic planning.
E) amortization costs of product enhancements.

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By dividing its tennis racquet market into three categories,which it labels Performance,Recreational,and Junior tennis players,Prince Sports is using a marketing strategy called


A) product differentiation.
B) product innovation.
C) market delineation.
D) market segmentation.
E) product groupings.

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