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A snack vending machine located in a university building creates both ________ utility.


A) time and place
B) place and form
C) form and creation
D) possession and form
E) application and place

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As the number of intermediaries between a producer and buyer increases,the channel is viewed as increasing in


A) variety.
B) scope.
C) depth.
D) scale.
E) length.

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Cessna is considered the volume leader in the executive jet market.It has been described as "almost totally vertically integrated." This quote means that Cessna


A) does not fall under the jurisdiction of any federal regulatory agency.
B) owns several of the entities that would make up the traditional marketing channel.
C) has eliminated economies of scale.
D) has achieved a high level of social responsibility.
E) uses outsourcing for all component parts and materials.

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Having a product or service where consumers want it is ________ utility.


A) form
B) place
C) time
D) possession
E) location

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A firm needs to drive down logistics costs as long as it can deliver expected


A) balance sheet results.
B) customer service.
C) low levels of expenses.
D) product-market synergies.
E) target market goals.

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Which of the following statements regarding supply chain customer service is most accurate?


A) The output of a supply chain is measured in total units sold.
B) Customer service must be balanced against total logistics cost factors.
C) The output of a supply chain is measured either in total units sold or total number of customers served.
D) A firm's goal should be to provide superior customer service regardless of costs.
E) Customer service is the responsibility of marketing channel members and not the supplier network.

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Dual distribution can violate the Sherman Act and the Clayton Act if the


A) prices charged for items sold through one channel are different from the prices charged for the same items in another channel.
B) manufacturer's behavior is viewed as lessening competition by eliminating wholesalers or retailers.
C) manufacturer has a corporate vertical marketing system with one channel and an administered vertical system with the other.
D) manufacturer uses both a direct and indirect marketing channel.
E) product is not available through more than one marketing channel.

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Within the context of a supply chain,________ is the ability of a logistics system to satisfy users in terms of time,dependability,communication,and convenience.


A) quick response
B) customer service
C) distribution management
D) efficient consumer response
E) lead time

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The ________ specifically prohibits exclusive dealing and tying arrangements when they lessen competition or create monopolies.


A) Sherman Act
B) Robinson-Patman Act
C) Federal Trade Commission Act
D) Clayton Act
E) Consumer Goods Pricing Act

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In some instances,firms pair multiple channels with a multibrand strategy.The purpose of this strategy is to ________ of the firm's family brand and differentiate its marketing channels.


A) create greater perceived value
B) maximize channel profits
C) minimize cannibalization
D) generate awareness
E) create a "backup" channel

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What are the functions performed by intermediaries?

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Intermediaries perform three basic funct...

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Driving time,proximity,and hours of operation for stores,and the usability of a website are all examples of which buyer requirement?


A) information
B) variety
C) pre- or postsale services
D) adaptability
E) convenience

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Figure 15-2 Figure 15-2    -Intermediaries perform three basic functions.In Figure 15-2 above,Box A represents a(n)  A) middleman function. B) logistical function. C) facilitating function. D) operational function. E) transactional function. -Intermediaries perform three basic functions.In Figure 15-2 above,Box A represents a(n)


A) middleman function.
B) logistical function.
C) facilitating function.
D) operational function.
E) transactional function.

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Intermediaries perform facilitating function activities,which assist producers in making products and services more attractive to buyers.These activities include


A) producing,assembling,and distributing.
B) transportation and distribution.
C) buying,selling,and risk-taking.
D) assorting,sorting,and storing.
E) financing,grading,and marketing information and research.

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A practice whereby one firm's marketing channel is used to sell another firm's products is referred to as


A) dual distribution.
B) cooperative distribution.
C) an integrated channel alliance.
D) a multichannel venture.
E) a strategic channel alliance.

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Several artists in Charleston,South Carolina,show and sell their work in an art gallery downtown.The gallery is owned by an art lover who does not buy the paintings but displays the work of various artists.She collects a percentage on each piece sold.In terms of the marketing channel,the gallery is a(n)


A) ultimate consumer.
B) manufacturer.
C) wholesaler.
D) agent.
E) clearinghouse.

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Retailers and industrial distributors prefer exclusive distribution for two reasons.One is that


A) it is the most common form of distribution intensity.
B) it eliminates channel conflict.
C) it is usually chosen for convenience.
D) it has market coverage benefits.
E) it limits head-to-head competition for an identical product.

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In marketing,________ describes the number of stores in a geographical area.


A) density
B) breadth
C) depth
D) mass
E) concentration

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What are the three questions marketing executives consider when choosing a marketing channel and intermediaries?

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Marketing executives typically consider ...

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All the following sources produce channel conflict except which?


A) A manufacturer increases its distribution coverage in a geographical area.
B) A channel member bypasses another member and sells or buys products directly.
C) Disagreements occur over how profit margins are distributed among channel members.
D) Manufacturers believe wholesalers or retailers are not giving their products adequate attention.
E) A channel member wants to use vendor-managed inventory.

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