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Managers elicit more intrinsic motivation and engagement from their employees when they support them to make progress in meaningful work.

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When an employee's knowledge and skills match job task demands, an acceptable individual-organizational match will take place.

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Match the following: -Need for Achievement


A) A projective test used extensively by David McClelland.
B) Desire to accomplish goals and perform at high level.
C) Desire to dominate others.
D) Company policy and working conditions in the two-factor theory.
E) Interest in being around others and developing meaningful relationships.

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McGregor believed that Theory X assumptions were appropriate for:


A) individuals located at the top of the organization
B) employees located at the lower level of the organization
C) individuals motivated by lower order needs
D) individuals motivated by higher order needs

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Match the following: -Self-Actualization


A) Basic needs for food and water.
B) The assumption that people naturally resist change.
C) Fulfillment of potential.
D) Feeling of self-worth.
E) Assumptions of how to manage individuals who are motivated by higher-order needs.

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Needs of workers are similar across cultures.

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Which of the following would NOT be considered a valid criticism of Herzberg's two-factor theory?


A) Data have not been provided that support a clear separation of hygiene and motivator factors.
B) There is an absence of individual differences in the theory.
C) Extrinsic factors may be more important in determining satisfaction or dissatisfaction on the job.
D) Most of the supporting data for the model has come from Herzberg's students using the critical incident technique.

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Match the following: -Valence


A) The likelihood that one's efforts will lead to reward.
B) A person's feeling of fairness.
C) Importance and value of an outcome.
D) The belief that performance is linked to rewards.
E) Evaluated work behavior.

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Which of the following is considered a motivating factor in Herzberg's two-factor theory?


A) recognition
B) fringe benefits
C) supervision
D) working conditions

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Eustress most accurately reflects:


A) the notion that each individual is responsible for managing acceptable levels of stress
B) each individual has different levels of stress that they can effectively manage
C) the positive side of stress which is healthy and normal
D) the negative side of stress and its impact on health

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Which of the following has been identified as both a hygiene and motivational factor in research done on Herzberg's two-factor theory?


A) achievement
B) coworker relations
C) advancement
D) pay

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Match the following: -Expectancy


A) The likelihood that one's efforts will lead to reward.
B) A person's feeling of fairness.
C) Importance and value of an outcome.
D) The belief that performance is linked to rewards.
E) Evaluated work behavior.

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If you use calculated involvements as a basis for understanding a person's relationship with a work organization, which of the following would be the best framework?


A) need theory
B) content theory
C) social exchange
D) Vroom's personal perception expectancy model

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Under expectancy theory, a person's motivation increases along with the belief that effort leads to performance and:


A) the reward is valued
B) that performance leads to rewards
C) the reward is equitable
D) that performance leads to rewards and the reward is valued

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Organizations with high levels of employee engagement perform well financially, even in volatile economic times.

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Maslow's hierarchy of needs model begins with _____ needs and ends with _____ needs.


A) security, social
B) achievement, power
C) power, affiliation
D) physiological, self-actualization

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An important theoretical revision to Adams' original equity theory formulation involves individual preferences for equity.An equity sensitive individual is:


A) someone comfortable with an equity ratio less than their comparison other
B) someone comfortable with an equity ratio greater than that of his or her comparison other
C) someone who prefers an equity ratio equal to that of their comparison other
D) someone who is uncomfortable with a ratio either less or greater than comparison other

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James Dyson, CEO of Dyson places a major emphasis on his creative passion and spirit of innovation. Dyson wants to create a culture where entrepreneurial drive is contagious and motivates employees to take up a new idea, use it, and do it as quickly as possible. To stimulate creativity and motivate passionate engagements, Dyson established the structural framework and motivators that include opportunities for:


A) achievement
B) recognition
C) reward
D) All of the above

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The expectancy theory prediction that people work to maximize their personal outcomes is consistent with:


A) Adams' equity theory of social exchange contributions/inputs
B) Adam Smith's ideas of working in one's own self interest
C) Maslow's hierarchy of need and the progression hypothesis
D) Herzberg's emphasis on pay and hygiene factors

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Management Sciences for Health CEO Jonathon Quick displayed a high need for socialized versus personalized power. He would probably:


A) be an effective leader
B) be disruptive because of his high need for power
C) also score high on individual power
D) be more effective if he scored higher on personalized versus socialized power

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