Question 1

Cultural myopia refers to a firm's failure to understand host-country cultural differences that require different approaches to marketing and management.

Accepted Answer

A) True 
 B)False

Question 2

An expatriate manager is a citizen of one country who is working abroad in one of the firm's subsidiaries.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is a concern of organized labor regarding multinational firms?

Accepted Answer

A)   A company can counter a union's bargaining power with the power to move production to another country.
B)   An international business will keep low-skilled tasks in its home country and farm out only highly skilled tasks to foreign plants.
C)   An international business can attempt to import employment practices and contractual agreements from its host country.
D)   A multinational company is more likely to receive government support in the case of hostile labor relations.

Question 4

________ seeks the best people for key jobs throughout the organization, regardless of nationality.

Accepted Answer

A)   A polycentric staffing policy
B)   An ethnocentric staffing policy
C)   A geocentric staffing policy
D)   A uniform staffing policy

Question 5

When evaluating expatriates, home-country managers usually rely on

Accepted Answer

A)   the manager's ability to develop cross-cultural awareness.
B)   hard data such as market share.
C)   the ability of the expatriate to work with local managers.
D)   a set of subjective criteria such as interpersonal skills. B

Question 6

In the case of an ethnocentric approach, it is possible that managers may make decisions that are ethically suspect because they do not understand the culture in which they are managing.

Accepted Answer

A) True 
 B)False

Question 7

Historically, most international businesses have been

Accepted Answer

A)   more concerned with training than with management development.
B)   focused on smoothly transitioning their home-country nationals back from foreign postings to home postings.
C)   more concerned with management development than with training.
D)   less focused on training their home-country nationals for foreign postings than with training home-country managers.

Question 8

What are the three types of staffing policies in international business? Briefly describe each one. Which is the most attractive approach and why?

Accepted Answer

There are three types of staffing approa...

Question 9

What is the difference between an ethnocentric and a polycentric staffing approach?

Accepted Answer

A)   An ethnocentric staffing approach alleviates cultural myopia, while a polycentric staffing approach can lead to cultural myopia.
B)   An ethnocentric staffing approach may be more expensive compared to a polycentric staffing approach.
C)   An ethnocentric staffing approach seeks host-country nationals for all key positions, while a polycentric staffing approach seeks the best people for key jobs regardless of nationality.
D)   An ethnocentric staffing approach is now used in most international businesses, while the polycentric staffing approach is on the wane.

Question 10

________ makes it difficult to evaluate the performance of expatriate managers objectively.

Accepted Answer

A)   Cultural relativism
B)   Internal documentation
C)   Unintentional bias
D)   Others-orientation

Question 11

Expatriate failure refers to a manager's failure to understand host-country cultural norms and values, leading to ineffective work.

Accepted Answer

A) True 
 B)False

Question 12

A ________ may be paid to ensure that the expatriate enjoys the same standard of living in the foreign location as at home.

Accepted Answer

A)   housing allowance
B)   hardship allowance
C)   cost-of-living allowance
D)   differential allowance

Question 13

A polycentric approach may be effective for firms pursuing

Accepted Answer

A)   an international strategy.
B)   a localization strategy.
C)   a transnational strategy.
D)   a global standardization strategy.

Question 14

Discuss the concerns of organized labor.

Accepted Answer

A principal concern of domestic unions a...

Question 15

Which of the following statements is true regarding management development?

Accepted Answer

A)   Historically, most international businesses have been more concerned with management development than with training.
B)   Management development facilitates the creation of an informal network for sharing knowledge within the multinational enterprise.
C)   Management development refers to specific training efforts to prepare home-country nationals for foreign postings.
D)   Typically, management development programs use standard psychological tests to select managers for specific foreign postings. B

Question 16

Discuss the advantages and disadvantages of a polycentric approach to staffing.

Accepted Answer

A polycentric staffing policy requires h...

Question 17

Practical training is

Accepted Answer

A)   provided to foster an appreciation for the host country's culture.
B)   aimed at helping expatriates improve their communication skills.
C)   aimed at helping expatriate managers to build relationships in the host country.
D)   aimed at helping the expatriate manager and family ease themselves into day-to-day life in the host country.

Question 18

Cultural myopia refers to a firm's failure to

Accepted Answer

A)   adapt to certain ethnocentric cultures.
B)   act confidently in host countries.
C)   understand host-country cultural differences.
D)   prevent gender discrimination within the firm.

Question 19

Bringing managers together in one location for extended periods and rotating them through different jobs in several countries helps the firm build

Accepted Answer

A)   an expatriate community.
B)   a formal management network.
C)   an inpatriate community.
D)   an informal management network. D

Question 20

A firm using a polycentric staffing policy will

Accepted Answer

A)   be less likely to suffer from cultural myopia.
B)   seek the best people for key jobs throughout the organization, regardless of nationality.
C)   most likely follow an ethnocentric strategy.
D)   be likely to have improved communication between host-country managers and parent-country managers.

Exam 19: Global Human Resource Management

Cultural myopia refers to a firm's failure to understand host-country cultural differences that require different approaches to marketing and management.

Correct AnswerverifiedShow Answer

An expatriate manager is a citizen of one country who is working abroad in one of the firm's subsidiaries.

Correct AnswerverifiedShow Answer

Which of the following is a concern of organized labor regarding multinational firms?

Correct AnswerverifiedShow Answer

________ seeks the best people for key jobs throughout the organization, regardless of nationality.

Correct AnswerverifiedShow Answer

When evaluating expatriates, home-country managers usually rely on

Correct AnswerverifiedB

In the case of an ethnocentric approach, it is possible that managers may make decisions that are ethically suspect because they do not understand the culture in which they are managing.

Correct AnswerverifiedShow Answer

Historically, most international businesses have been

Correct AnswerverifiedShow Answer

What are the three types of staffing policies in international business? Briefly describe each one. Which is the most attractive approach and why?

Correct AnswerverifiedThere are three types of staffing approa...View AnswerShow Answer

What is the difference between an ethnocentric and a polycentric staffing approach?

Correct AnswerverifiedShow Answer

________ makes it difficult to evaluate the performance of expatriate managers objectively.

Correct AnswerverifiedShow Answer

Expatriate failure refers to a manager's failure to understand host-country cultural norms and values, leading to ineffective work.

Correct AnswerverifiedShow Answer

A ________ may be paid to ensure that the expatriate enjoys the same standard of living in the foreign location as at home.

Correct AnswerverifiedShow Answer

A polycentric approach may be effective for firms pursuing

Correct AnswerverifiedShow Answer

Discuss the concerns of organized labor.

Correct AnswerverifiedA principal concern of domestic unions a...View AnswerShow Answer

Which of the following statements is true regarding management development?

Correct AnswerverifiedB

Discuss the advantages and disadvantages of a polycentric approach to staffing.

Correct AnswerverifiedA polycentric staffing policy requires h...View AnswerShow Answer

Practical training is

Correct AnswerverifiedShow Answer

Cultural myopia refers to a firm's failure to

Correct AnswerverifiedShow Answer

Bringing managers together in one location for extended periods and rotating them through different jobs in several countries helps the firm build

Correct AnswerverifiedD

A firm using a polycentric staffing policy will

Correct AnswerverifiedShow Answer

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B

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There are three types of staffing approa...
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A principal concern of domestic unions a...
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B

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A polycentric staffing policy requires h...
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D

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