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________ power is based on the fear of the negative results from failing to comply.


A) Legitimate
B) Coercive
C) Punitive
D) Referent
E) Abusive

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Which of the following is true of political behavior in an organization?


A) Political behavior is usually unethical.
B) Using political behavior is not necessary in most organizations.
C) Most experienced managers believe political behavior is a major part of organizational life.
D) Effective managers have been trained to use political behavior.
E) Political behavior is necessary for ensuring role clarity in an organization.

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Limited resources are one of the major reasons for the development of organizational politics.

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Discuss the effectiveness of various influence tactics.

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The effectiveness of some influence tact...

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Which of the following differentiates between high self-monitors and low self-monitors?


A) High self-monitors are more likely to use defensive impression management techniques, while low self-monitors are more likely to use self-focused impression management techniques.
B) High self-monitors are commonly seen in collectivist cultures, while low self-monitors are commonly seen in individualist cultures.
C) High self-monitors tend to mold their appearances and behavior to fit each situation, while low self-monitors tend to present images of themselves that are consistent with their personalities.
D) High self-monitors prefer to avoid using power and politics at the workplace, while low self-monitors engage in a lot of politicking.
E) High self-monitors have an external locus of control as they attribute successes or failures to luck and fate, while low self-monitors have an internal locus of control and believe that they control the outcomes.

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Differentiate between rational persuasion and inspirational appeals in terms of their operation and direction of influence.

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Rational persuasion is a power tactic th...

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Placing the blame for a negative outcome on external factors that are not entirely blameworthy is known as ________.


A) scapegoating
B) buffing
C) stalling
D) justifying
E) overconforming

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Which of the following factors contributes to political behavior in the organization?


A) presence of pure and objective facts
B) existence of uniform goals and interests among all employees
C) provision of clear and objective performance outcomes
D) presence of limited resources in the organization
E) perception that gains of one group are not at the expense of the loss incurred by another group

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A woman is most likely to experience sexual harassment as ________.


A) a sales woman at a luxury car dealership
B) a teacher in an elementary school
C) a waitress at a sports bar
D) a professor at a small liberal arts college
E) a DJ at a hip radio station

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Which of the following is a differentiating factor between power and leadership?


A) control
B) influence
C) ability
D) goal compatibility
E) negative affect

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________ is the only tactic effective across organizational levels.


A) Legitimacy
B) Inspirational appeal
C) Rational persuasion
D) Ingratiation
E) Pressure

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________ power is based on identification with a person who has desirable resources or personal traits.


A) Coercive
B) Legitimate
C) Referent
D) Expert
E) Reward

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Under the zero-sum approach, rewards are distributed such that ________.


A) rewards are equal and do not increase or decrease with changes in profit margins
B) rewards increase for all employees at an identical rate
C) any drop in profits reduces the pay of employees by an identical amount
D) amount allocated for rewards is variable
E) rewards increase for a group at the expense of loss for another group

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Which of the following is something that often differentiates power from leadership?


A) lack of dependence of followers
B) use of positive styles over negative tactics
C) downward influence of leader on followers
D) lack of goal compatibility between leaders and followers
E) lack of control on behavior of followers

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Which of the following power tactics uses warnings and threats and is typically the least effective of all the power tactics?


A) coalitions
B) exchange
C) pressure
D) rational persuasion
E) consultation

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Power is a function of ________.


A) goal congruency
B) realization
C) inheritance
D) dependence
E) altruism

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Recently, Curtis Gibson had an interview for the position of a senior manager at a transit service. At the interview, the interviewer made a passing remark about how policies can make or break the best economy in the world. Immediately, Curtis launched into a discussion of how true the interviewer was, substantiating his claim with stories from real economies around the world. Similarly, when the interviewer suggested that Curtis work the earlier shift because, if selected, he would have a long commute to reach work, Curtis vehemently agreed, saying, "You couldn't be more right." Which of the following impression management techniques is Curtis using?


A) favors
B) exemplification
C) enhancement
D) self-promotion
E) conformity

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Which of the following power tactics is more effective when the audience is highly interested in the outcomes of a decision process?


A) ingratiation
B) consultation
C) personal appeals
D) exchange
E) pressure

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Which of the following defensive behaviors involves rigorously documenting activity to project an image of competence and thoroughness?


A) bluffing
B) justifying
C) scapegoating
D) stretching
E) overconforming

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Daphne is one of the three project managers at Virgo Inc., an art and design studio. Raymond and Gabriel, the other two project managers, are unhappy working with Daphne as she always selects projects that suit her area of expertise and avoids projects which require more ambiguous work, have tight deadlines, and represent a low probability of success. Raymond and Gabriel feel that they deserve greater credit than Daphne for being open and accepting different work demands and situations, as opposed to Daphne, who always takes a conservative and risk-averse approach. Daphne is using the defensive behavior of ________ here.


A) scapegoating
B) ingratiating
C) stalling
D) retaliating
E) playing safe

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