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Exam 9: Enterprise Systems

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Question 31

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What type of system will integrate the use and sharing of information across all areas of the business?

A) an accounting system
B) a purchasing system
C) an order processing system
D) an enterprise system

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Question 32

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What is the name given to the work process improvement used by leading companies?

A) best practices
B) streamlining
C) customization
D) standardization

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Question 33

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The traditional transaction processing systems that support the ____________________ business function include inventory control, purchase order processing, receiving, and accounts payable.

SME organizations were the first to take on the challenge of implementing ERP.

There are many software vendors who offer ____________________ versions of their ERP or CRM software at a low monthly rental rate.

When business transactions are accumulated over a period of time to be processed as a single unit, it is referred to as which of the following?

Some countries have passed laws limiting the ____________________ flow of data linked to individuals.

Which of the following is advisable during the implementation of an ERP system?

The ERP system for a manufacturing organization typically excludes SCM activities from its scope.

Many organizations have limited ____________________ among their TPS systems, which requires data entered into one TPS to be printed out and manually reentered into other systems.

Customer relationship management software helps plan, execute, and control all the activities involved in raw material sourcing and procurement, the conversion of raw materials to finished products, and the warehousing and delivery of finished product to customers.

Implementation of an ERP system provides an organization with an opportunity to also upgrade its technology infrastructure.

What is the name for a document that is sent by the supplier and matched to the original order, and, subsequently, a cheque is generated if all data is complete and consistent?

The recording of a sale and the creation of an accounts receivable entry indicating that a customer owes money for goods received is an example of ____________________ accounting.

Which of the following is an outcome of a customer relationship management implementation?

An ERP system ensures that the information needed for a single business function and all levels of management within that function is available.

Why do vendors' ERP systems often require customization?

Two years ago, Company Wilk implemented PeopleSoft HR (an ERP system) to replace several legacy systems.However, Wilk is still struggling to decommission its old legacy system.Why might this be?

An important step in processing transaction data is to check data for validity and completeness, a task called data correction.

When loading data into a new ERP system, ____________________ is required because legacy systems are likely to contain data that is inaccurate, incomplete, or inconsistent.