A) an expert system to diagnose a medical condition.
B) a knowledge management system to guide decision makers.
C) a system that helps to manage the organization's supply chain management.
D) a retail sales system that processes customer sales transactions.
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True/False
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Multiple Choice
A) strategic decision.
B) structured decision.
C) unstructured decision.
D) managerial control decision.
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True/False
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Essay
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Multiple Choice
A) Only top managers make decisions where cognitive limits are strained.
B) The most talented and effective managers do not have cognitive limitations.
C) All organizational decision-making requires data beyond human cognitive limits.
D) Cognitive limits affect both the recall and use of data by decision makers.
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Multiple Choice
A) data to information to decisions to actions.
B) Big Data to data to information to decisions.
C) actions to decisions to feedback to information.
D) data to processing to information to actions.
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Essay
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True/False
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Multiple Choice
A) to provide a 360 degree view of the organization.
B) to aggregate performance metrics in an understandable way.
C) to be able to assess internal operations.
D) to provide up-to-date executive insights.
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True/False
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Essay
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Multiple Choice
A) customer profitability
B) propensity to buy
C) customer attrition.
D) channel optimization
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True/False
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Multiple Choice
A) channel optimization
B) customer segmentation
C) fraud detection
D) customer profitability
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True/False
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