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A sustainable competitive advantage is one that cannot be copied by a firm's competitors.

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In a traditional organization, marketing decisions are likely to be


A) very decentralized.
B) centralized at the top levels of the organization.
C) made by frontline employees.
D) made by frontline managers.
E) made only by the CEO.

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When the right combination of circumstances occurs at the right time to allow an organization to take action toward a target market, the firm is faced with a


A) market objective.
B) market requirement.
C) strategic market plan.
D) market opportunity.
E) corporate objective.

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According to the text, the 80/20 rule suggests that


A) 80 percent of profits come from 20 percent of business customers.
B) 20 percent of profits come from 80 percent of business customers.
C) 20 percent of profits come from 80 percent of customers.
D) 80 percent of profits come from 20 percent of customers.
E) 80 percent of profits come from 20 percent of sales.

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Marketing objectives should be stated in such a way that the degree of accomplishment can be measured accurately.

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Realizing that consumers have begun to seek vehicles that use less gasoline, Toyota heavily promotes its hybrid automobiles to capitalize on this ____ while the strategic window is open.


A) marketing mix
B) market opportunity
C) objective
D) requirement
E) goal

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Which of the following statements about the marketing mix is incorrect?


A) The selection of the target market serves as the basis for the creation of the marketing mix.
B) The elements of the marketing mix are sometimes referred to as marketing mix variables.
C) Each element of the marketing mix must be precisely matched with the needs of the target market.
D) Once a marketing mix has been created for a particular target market, it cannot be changed until a new strategic window opens.
E) Each element of the marketing mix must be precisely matched with the other elements of the marketing mix.

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Compare and contrast corporate strategy and marketing strategy.

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Organization by types of customers can work well for a firm that has several groups of customers with different needs and problems.

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Corporate strategic planners focus on dimensions such as competition, diversification, differentiation, environmental focus, and interrelationships among SBUs.

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Favorable conditions in the marketplace environment that could produce business rewards for the organization if acted upon properly are called


A) strengths.
B) market strategies.
C) market niches.
D) threats.
E) opportunities.

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According to the text, a market is defined as


A) a place to buy products.
B) the buyers of the products that a company develops, promotes, prices, and distributes.
C) the specific group of customers on whom an organization focuses its marketing efforts.
D) a group of individuals and/or organizations that have needs for products in a product class and have the ability, willingness, and authority to purchase these products.
E) the percentage of a group of customers that actually buys a specific product from a specific company.

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Corporate strategy determines the means for utilizing resources in the functional areas of business to reach the organization's goals.

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Scenario 2.2 Use the following to answer the questions. EXperience Limited is a company which offers tours and vacations that include participation in an extreme sport, such as hang-gliding, bungee jumping, skydiving, and motocross. Adrian Moss, EXperience Limited's owner, has just finished developing the strategic plan, including marketing objective of growing his customer base by 15% during the coming year. He believes that the best way of reaching that objective is to promote to the college-aged student. In the past, the majority of his sales have been to males under the age of 29, participating in hang-gliding and bungee jumping at various tourist locations. He wants to expand his skydiving and motocross tours, but isn't sure whether or not the expansion will be profitable. He currently has a database containing all the customers who have gone on a hang-gliding or bungee jumping vacation with his company. -Refer to Scenario 2.2. The fact that college enrollments have been increasing at a fast rate the past few years is an example of ____ and creates a ____ for EXperience Limited.


A) an environmental factor; marketing opportunity
B) an environmental factor; strategic door
C) a company strength; marketing opportunity
D) a company strength; competitive advantage
E) a marketing opportunity; competitive advantage

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CyberCycle Inc., is preparing a written document specifying the activities to be performed to implement and control its marketing activities. This document is called the


A) profit plan.
B) marketing program.
C) strategic market program.
D) strategic business plan.
E) marketing plan.

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After determining that consumers had concerns about fat and carbohydrates, Sardino's Pizza began offering a low-fat, low-carb pizza product. The creation of this new product was the result of


A) a competitive advantage.
B) a well-defined mission statement.
C) good strategic planning.
D) a market opportunity.
E) opportunistic behavior.

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Gucci Group, a marketer of high-fashion products, achieved a company turnaround by ensuring that its brand had the same image and proper display around the world. It also lowered prices on some items, like handbags, to be more competitive. This illustrates a company working to develop a marketing mix that is both ____ and ____.


A) consistent; flexible
B) formal; flexible
C) variable; flexible
D) consistent; rigid
E) consistent; formal

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John Deere's strong name recognition and solid customer demand for its farm and garden equipment are two elements of the firm's


A) strengths.
B) opportunities.
C) weaknesses.
D) threats.
E) strategies.

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A marketing strategy is a written document that specifies the activities to be performed to implement and control a firm's marketing activities.

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The primary way to reduce the discrepancy between planned and actual performance is to rewrite the performance standard.

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