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Exam 14: Leadership

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Question 91

Multiple Choice

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Sturdy Furniture, a furniture company, started to lose its customer base because of increasing competition. Then Aaron, the chief executive officer of the company, installed a suggestion box in which the employees could drop chits with ideas on how the company can reinvent its image. Most of the employees shared their creative ideas with great enthusiasm in the hope that their ideas would be considered. The leadership style that is illustrated in this scenario by Aaron is called _____.

A) supportive leadership
B) achievement-oriented leadership
C) participative leadership
D) directive leadership

E) None of the above
F) A) and C)

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Question 92

Multiple Choice

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Which of the following is a function of leaders?

A) Leaders solve the problems that employees face.
B) Leaders inspire people and take a long-term view.
C) Leaders try to control and limit choices of others.
D) Leaders focus on the means of getting things done.

E) B) and C)
F) A) and B)

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Question 93

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Isaac manages a team of software engineers at Progress Technologies. One of his subordinates, Luke, is always late to work. Owing to this, Isaac prefers him the least. However, he always has nice things to say about Luke. He feels that Luke deserves to be part of his team because he is pleasant, friendly, and communicative. In this scenario, Isaac has a(n) _____ leadership style.

Lucas, the human resources manager at Krypton Inc., is least bothered about the qualifications and expertise of the employees his team recruits. He also turns a blind eye to the work-related problems his subordinates face. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Lucas using in this scenario?

George, a manager at Chromium Inc., never approves his subordinates' leaves. He also forces them to maintain a very high standard of productivity. The employees are unable to express their difficulties to George because he is more concerned about production and less concerned about them. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is George using in this scenario?

How does Fiedler's contingency theory differ from other situational theories?

John is a manager at First Strike Technologies. He is lethargic and complacent. He cares very little about his job and his team members, usually assigns them less challenging work, and is indifferent to their lack of sincerity. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is John using in this scenario?

Chloe runs a publication house. She maintains a fun and relaxed atmosphere at work. She believes that as long as her employees are comfortable at work, they will continue to work without complaining. She does not give much emphasis to employee productivity. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Chloe using in this scenario?

Which of the following is true of supportive leadership?

Nisha is a retail manager at Hexagon Corp. She needs to troubleshoot customer complaints about a product. She has to decide whether to scrap the product or replace it with a different brand. Based on customer complaints about the product and favorable online reviews of alternate brands, she decides to switch to a different brand. According to the normative decision theory, which of the following decision-making styles has Nisha adopted in this scenario?

Seth is a manager at Click Systems. He leads a team of 20 employees, and Amanda is his least preferred coworker because he finds it difficult to cooperate with her. During an employee feedback session, Seth informs his boss that Amanda is unresponsive, insincere, lazy, and unfriendly. In this scenario, Seth has a _____ leadership style.

Ethan is an operations manager at a nonprofit organization. He supervises a team of 20 people who provide social services to underprivileged communities in the city. As a leader, Ethan always maintains a balance between getting the job done the right way and keeping a healthy work environment. He is equally concerned about the quality of services offered as well as the well-being of his employees. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Ethan using in this scenario?

Brett is a manager at a small publishing firm. He supervises the work of 30 employees. He is friendly to every employee. He strives to promote a favorable work environment where everyone feels comfortable. However, he does not expect them to perform exceptionally well. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Brett using in this scenario?

Cooper is a sales manager at Emporium Inc. He enforces strict work rules and is insensitive to his subordinates' needs. In addition, he sets unrealistic sales targets for his subordinates and deducts their salaries if they fail to meet their monthly targets. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Cooper using in this scenario?

Samantha is the headmistress of Harwell High School. She expects high standards of discipline from her staff. She often makes them work over the weekends and on their days off. To foster academic excellence, she discontinues all creative methods of teaching and replaces them with traditional methods. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Samantha using in this scenario?

Preston manages the logistics team at Zapp Deliveries. Ivan is his least preferred coworker because he is often unable to meet the daily targets. However, Preston has a positive attitude toward Ivan because he is friendly and enthusiastic. In this scenario, Preston has a(n) _____ leadership style.

According to path-goal theory, the subordinate contingency of__________refers to how capable subordinates believe they are in doing their jobs well.

Which of the following is a characteristic of charismatic leaders?

Dress-Up is an online retailer of accessories and casual wear. The website faced a server problem for a couple of hours and stopped functioning. The manager of the backend technical team gathered his subordinates and discussed the problem with them. All team members shared their inputs. Thereafter, he implemented the solution that had the support of the entire team. In the context of the normative decision theory, which of the following decision styles has the manager adopted in this scenario?

Mia is the manager of a sales team in a retail company. She does not care much about the company's growth and profitability. Most of the time, she is oblivious to the requirements of her job and the concerns of her team members. In the context of the Blake/Mouton leadership grid, which of the following leadership styles is Mia using in this scenario?