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You should do more paraphrasing than any other type of listening.

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The process of using questioning and paraphrasing messages is a type of


A) ​linear communication.
B) ​insensitive listening.
C) ​selective perception.
D) ​defensive behavior.
E) ​perception checking.

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Advice given in a respectful, caring way is always the best listening response to use when approached with another's problem.

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Since paraphrasing may not always be accurate, speaking tentatively allows the other person to make a correction.

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"I think you're doing a terrific job."


A) ​paraphrasing
B) ​judging
C) ​supporting
D) ​advising
E) ​analyzing

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Imagine you've been listening for some time to a friend talk about whether or not to drop out of school.Which is the best helping paraphrase response?


A) ​"You're confused because there are as many reasons to stay as there are to leave, right?"
B) ​"Which alternative sounds best to you?"
C) ​"When you're this confused, it's best to go with your heart."
D) ​"You do sound mixed up.Maybe you ought to hold off making a decision for a while."
E) ​"Tell me more.I think we can get to the bottom of this if we talk it out.I'm listening."

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Because prompting involves using silences, it is not classified as a listening response.

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Your text provides a number of reasons for why we don't listen better.Discuss each one of them and then identify/explain one or two that are main reasons for why you don't listen better.

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There are several reasons mentioned in t...

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Which best describes the relationship between our rate of hearing speech and the average rate of speaking?​


A) ​We speak at nearly the same rate we are able to listen.
B) ​We can listen 4-6 times faster than an average person speaks.
C) ​We are able to speak 2 times faster than an average person can listen.
D) ​We are able to listen slightly faster than an average person speaks.
E) ​We can listen twice as fast as an average person speaks.

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In your own words, describe what paraphrasing is and how it is used to help others solve their problems.Use real or hypothetical examples and concrete language to explain and illustrate your answer.

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Paraphrasing is the act of rephrasing or...

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I think that the reason you're so confused is that you're trying to make everyone else happy and forgetting your own happiness." This statement is what type of listening response?


A) ​supporting
B) ​advising
C) ​questioning
D) ​paraphrasing
E) ​analyzing

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A paraphrase that contains both thoughts and feelings can be a useful tool to help others because it allows the problem holder to unload concerns.

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True

Constructive criticism is a kind of listening response that falls into the category termed


A) ​advising.
B) ​judging.
C) ​analyzing.
D) ​supporting.
E) ​questioning.

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B

Interruptions are one characteristic of stage-hogging.

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The advantage of paraphrasing to help is that


A) ​you can help the problem-holder to sort out the problem.
B) ​you can suggest the solution that's best for your partner.
C) ​you can point out your partner's good ideas.
D) ​you can share your own experiences and ideas.
E) ​All of these answers are correct.

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A

Chapter Seven lists seven different types of listening responses.Imagine a speaker says the following remarks to you.Write seven responses to this situation-an example of prompting, questioning, paraphrasing, supporting, analyzing, advising, and judging."This woman at work never speaks to me.I mean, I come in and say something like, 'Hi, how are you?' and she just stares at me.Rude, right? How can a person just ignore someone?"​

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Prompting: "That sounds frustrating. Can...

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Hearing occurs when the brain reconstructs electrochemical impulses into a representation of the original sound and then gives them meaning.

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Even if you give accurate advice to a person, that advice may not be helpful.

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According to your text, advice is


A) ​only to be used when paraphrasing fails.
B) ​helpful when it is correct or accurate.
C) ​best when preceded by your analysis of a situation.
D) ​actually unhelpful at least as often as it is helpful.
E) ​less helpful than either supporting or judging response styles.

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According to research, most listeners retain 70 percent of a message for several weeks.

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