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Which of the following statements is true of team norms? 


A)  ​They allow flexibility in timelines of job performance, absenteeism, and safety. 
B)  ​They regulate the everyday actions that allow teams to function effectively. 
C)  ​They give liberty to team members to behave as they wish. 
D)  ​They are written rules that are formally agreed on by team members in signature.

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Computer programmers working on separate projects in the same department of a company are considered a team.

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Firms must provide team members with the technical training they need to do their jobs,particularly if they are being cross-trained to perform all of the different jobs on a team.

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In gainsharing programs,companies share the financial value of performance gains,such as productivity increases,cost savings,or quality improvements,with their workers.

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Cross-training is less appropriate for teams of highly skilled workers.

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Which of the following is most likely a result of minority domination? 


A)  ​Team members withhold their efforts and fail to perform their share of the work. 
B)  ​Team members feel intense pressure not to disagree with each other.  
C)  ​Team members do not feel accountable for the decision and actions taken by their teams.  
D)  ​Team members do not share their views in fear of being criticized.

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Which of the following is a characteristic of cognitive conflict? 


A)  ​Reconciliation 
B)  ​Resentment 
C)  ​Cynicism 
D)  ​Hostility

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The finance team of a company conducts a meeting to discuss the worthiness of investing its funds in the local share market.Although most of the team members support the idea,one member,Mikhail,feels that the proposed investment is risky as the stock prices of many companies in the market has been erratic.However,Mikhail does not voice his opinion fearing that his dynamics with the team would be affected.The phenomenon that reflects Mikhail's psychology is called _____.


A)  ​groupthink 
B)  ​reverse psychology 
C)  ​apophenia 
D)  ​conservative bias

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Gillian,a salesman,has completed his day's tasks and is about to leave.Marsha,his supervisor,realizes that there is a task pending and assigns it to Gillian.Gillian refuses to complete the task by stating that he has finished his share of work.He suggests Marsha to assign the task to someone else.Marsha states that if he refuses to complete the task,he would have to look for a different jo B.Gillian now becomes more cooperative and agrees to work on the task.Which of the following kinds of team does this case exemplify? 


A)  ​A semi-autonomous work group 
B)  ​A self-designing team 
C)  ​An employee involvement team 
D)  ​A traditional work group

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Which of the following statements is true of a work team? 


A)  ​In a work team, management is responsible for organizational outcomes and performance. 
B)  ​In a work team, each member of the team pursues different goals. 
C)  ​A work team consists of a small number of people with complementary skills. 
D)  ​A work team usually restricts minority domination.

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For most teams,the right size is somewhere between _________ members. A.ten and thirteen B.three and five C.six and nine D.two and six

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Which of the following is a declining stage when teams are not effectively managed? 


A)  ​De-performing 
B)  ​De-forming 
C)  ​De-porting 
D)  ​De-merging

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Which of the following statements is true of compensation? 


A)  ​Skill-based pay works best in relatively stable environments where employees can focus on improving productivity, cost savings, or quality. 
B)  ​Nonfinancial awards tend to be most effective when teams or team-based interventions are first introduced. 
C)  ​Gainsharing is most effective for self-managing and self-directing teams performing complex tasks. 
D)  ​Gainsharing programs are especially effective when coupled with management recognition, such as awards, certificates, and praise.

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Which of the following statements is true of self-designing teams? 


A)  ​They require management approval to perform a task. 
B)  ​They control work tasks and team membership. 
C)  ​They are also known as self-managing teams. 
D)  ​They have less autonomy than employee involvement teams.

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_________ is the degree to which workers in a team have the discretion,freedom,and independence to decide how and when to accomplish their jobs.A.Synergy B.CohesivenessC.GroupthinkD.Autonomy

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Which of the following statements is true of the norming stage of team development? 


A)  ​Team members are likely to disagree about what the group should do in the norming stage of team development. 
B)  ​Team members try to establish a favorable role for themselves on the team in the norming stage of team development. 
C)  ​Team members begin to settle into their roles as team members in the norming stage of team development. 
D)  ​Team members meet each other for the first time in the norming stage of team development.

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Identify a true statement about team norms.


A)  ​They allow flexibility in timelines of job performance. 
B)  ​They are written rules that are formally agreed on by team members in signature. 
C)  ​They bestow stronger organizational commitment. 
D)  ​They give liberty to team members to behave as they wish.

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Which of the following is necessary for stretch goals to effectively motivate teams? 


A)  ​Teams must be empowered with control of resources, such as budgets, workspaces, and computers. 
B)  ​Teams must include employees from a single functional area. 
C)  ​Teams must go through the process of multilevel reviews and sign-offs to get management approval before making changes. 
D)  ​Teams must have a low degree of autonomy over how they achieve their goals.

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Which of the following is an advantage of cross-training? 


A)  ​It suppresses the skills and knowledge of an organization's competitors. 
B)  ​It increases external pool of resources for recruitment. 
C)  ​It reduces training expenses for an organization. 
D)  ​It allows a team to function normally even in the absence of a member.

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Which of the following is a disadvantage of work teams? 


A)  ​Lack of transparency 
B)  ​Initially high turnover 
C)  ​Inefficient product development 
D)  ​Lack of participation in group decision making

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