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Which of the following contextual variables are LEAST controllable by the organization?


A) strategy
B) internal labor market
C) technology
D) environment

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Organizational design is a process of specifying structural features of an organization. This process begins with:


A) the organization's goals
B) task specifications of each job
C) arranging jobs into departments
D) diagramming formal channels of communication

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Large-scale organizations tend to exhibit specialization, formalization, and complexity.

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An organization with high task variability and unanalyzable problems should:


A) have a functional type of structure
B) use an engineering approach
C) be more craft oriented
D) have an organic approach to structuring

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Organic forms of organization are simple, informal, and standardized.

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Match the following: -Simple structure


A) A full service gas station.
B) The presidential campaign organization for one of the two political parties.
C) Ford Motor Company.
D) The Dallas Cowboys.
E) The Securities and Exchange Commission.

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The organization using a weblike structure where some or all of their operating functions are contracted to other organizations would be called a:


A) network organization
B) virtual organization
C) cellular organization
D) circle organization

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Match the following: -Tall structure


A) The process of crafting and adjusting the structure of an organization.
B) Jobs, organizational units and their linkage.
C) Geographic dispersion of organizational units.
D) A graphic representation of jobs, functions, and organizational units.
E) Close supervision and a narrow span of control.

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Identify four bases of departmentalization or differentiation.

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Business firms can be organized by funct...

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The process of breaking organizational goals into tasks and dividing work is:


A) integration
B) coordination
C) differentiation
D) organization charting

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If an organization confronts a situation with scarce resources, large amounts of change, and many competitors, the situation would be considered one:


A) with strategic disadvantage
B) where profit will be difficult to achieve
C) of high environmental uncertainty
D) where a task oriented leadership style is necessary

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Formalization, specialization, and standardization all tend to be greater in larger organizations because they are necessary to control activities within the organization.

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An organization chart shows:


A) formal lines of authority and supervisor-employee reporting relationships
B) how many people are employed by an organization
C) the tasks for each job
D) the number of positions in each department

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The strongest method of horizontal integration is through:


A) liaison roles
B) a designated integrator
C) task forces
D) teams

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The particular grouping of activities performed by an individual or the division of labor refers to:


A) horizontal differentiation
B) vertical differentiation
C) standardization
D) specialization

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An organization that faces considerable environmental uncertainty and rapid change is more likely to be successful with:


A) a rigid and tall structure
B) an organic structure
C) a highly defined set of policies and procedures
D) high levels of job specialization and low levels of job interdependence

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All of the following are basic design dimensions that have been affected by advanced information technologies except:


A) the hierarchy of authority has been flattened
B) the basis of centralization has been changed and decision making is now made at lower levels of the organization
C) less specialization and standardization are needed
D) complexity has decreased

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Match the following: -Strategy and goals


A) The view or perception of change and disturbance outside the organization.
B) Stages of organization development.
C) Structural arrangements stemming from a stable, or relatively unchanging environment.
D) A desired state and one or more courses of action necessary to achieve the desired state.
E) The organization of product markets outside a firm's home country.

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All of the following are emerging structures discussed in your textbook except:


A) circle
B) network
C) virtual
D) cellular

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In contrasting structural roles of managers today with managers of the future:


A) future managers must adopt a relatively narrow functional focus
B) future managers will tend to get things done by giving employees orders
C) future managers will encourage cross-functional collaboration and team development
D) future managers will strictly adhere to boss-employee authority relationships

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