Question 1

What part of the following statement is the case manager's opinion: "I will honor your request but I feel you are avoiding a real source of help."

Accepted Answer

The case manager's opinion in the statem...

Question 2

In order to make an I-message effective,the clinician should:

Accepted Answer

A)   ​Suggest a solution while also asking the client for a solution
B)   ​Avoid asking the client how he or she sees the situation
C)   ​Be confident that he or she is privy to all the information and avoid searching for extenuating circumstances
D)   ​Follow an observation that supports the client's point of view with "but" or "however" in order to add an opposing opinion A

Question 3

In the social services,confrontation is used:

Accepted Answer

A)   ​By the client to bring concerns out into the open when he or she is upset
B)   ​To make sure the client takes responsibility for his or her actions
C)   ​As a means for the clinician to express anger with the client
D)   ​By the clinician to bring concerns out in the open to gain better understanding

Question 4

At times,the clinician must advocate for the client by confronting others who may be interfering with the clinician's ability to interact effectively with the client.The clinician's message in this case must be:

Accepted Answer

A)   ​A request for advice or suggestion
B)   ​Tentative
C)   ​One in which a display of anger is justified
D)   ​Pleasant, but firm

Question 5

Correct the following statement to reflect the steps outlined in Ch 10: "You really should think about what you are about to do.It might be dangerous."

Accepted Answer

To correct the statement to reflect the ...

Question 6

A confrontation usually takes the form of a(n) :

Accepted Answer

A)   ​Accusation
B)   ​I-message
C)   ​You-message
D)   ​Advice

Question 7

"I feel that talking about your husband's sudden death with your relatives will be very helpful" is an example of:

Accepted Answer

A)   ​The clinician offering useful advice
B)   ​The clinician being overbearing
C)   ​A collaborative response
D)   ​A reflective response

Question 8

What is one of the 4 parts in constructing an "I" messages when addressing difficult issues with a client?

Accepted Answer

One of the four parts in constructing an...

Question 9

A case manager should focus on tangible behavior.What does tangible mean?

Accepted Answer

In the context of the statement "A case ...

Question 10

Confrontation is sometimes necessary when:

Accepted Answer

A)   ​The client asks for assistance, but the clinician has made no headway in finding a solution
B)   ​There is a discrepancy between what the client is saying and his or her body language
C)   ​The client continues drinking while in therapy
D)   ​The client experiences schizophrenic symptoms

Question 11

What is wrong with the following statement:"You are not listening to me.I feel that you would be better off if you went to rehab."

Accepted Answer

The statement "You are not listening to ...

Question 12

The clinician would like to make the I-message less threatening to the client and accomplishes this by:

Accepted Answer

A)   ​Judging the client's motives
B)   ​Appeasing the client
C)   ​Collaborating with the client
D)   ​Providing the client with a solution C

Question 13

When should a case manager introduce difficult issues: early in the relationship with a client or later?

Accepted Answer

When a case manager should introduce dif...

Question 14

Asking the client permission to share your ideas with him or her allows the clinician to:

Accepted Answer

A)   ​Make sure the client takes responsibility for actions
B)   ​Offer advice while still remaining in charge of the client's situation
C)   ​Offer advice while still leaving the client in charge of his situation
D)   ​Set an example of courtesy for the client

Question 15

Name one of the 5 reasons outlined in the book for addressing discrepancies with a client.

Accepted Answer

As the question seems to refer to a spec...

Question 16

When a case manager needs to express a firmer message,there are 4 steps to the process.Describe them.

Accepted Answer

The four steps to expressing a firmer me...

Question 17

The clinician uses confrontation because:

Accepted Answer

A)   ​The clinician owns the problem
B)   ​The client owns the problem
C)   ​Both the clinician and the client own the problem
D)   ​It is up to the client to find a solution A

Question 18

"The way it appears,housing certainly isn't a high priority for you! You never follow through" is an example of a(n) :

Accepted Answer

A)   ​I-message
B)   ​Prying question
C)   ​Inappropriate confrontation
D)   ​Appropriate confrontation

Exam 10: Bringing up Difficult Issues

What part of the following statement is the case manager's opinion: "I will honor your request but I feel you are avoiding a real source of help."

Correct Answer
Answered by ExamLex AI
The case manager's opinion in the statem...
View Answer

In order to make an I-message effective,the clinician should:

Correct Answer
verified
A

In the social services,confrontation is used:

Correct Answer
verified

At times,the clinician must advocate for the client by confronting others who may be interfering with the clinician's ability to interact effectively with the client.The clinician's message in this case must be:

Correct Answer
verified

Correct the following statement to reflect the steps outlined in Ch 10: "You really should think about what you are about to do.It might be dangerous."

Correct Answer
Answered by ExamLex AI
To correct the statement to reflect the ...
View Answer

A confrontation usually takes the form of a(n) :

Correct Answer
verified

"I feel that talking about your husband's sudden death with your relatives will be very helpful" is an example of:

Correct Answer
verified

What is one of the 4 parts in constructing an "I" messages when addressing difficult issues with a client?

Correct Answer
Answered by ExamLex AI
One of the four parts in constructing an...
View Answer

A case manager should focus on tangible behavior.What does tangible mean?

Correct Answer
Answered by ExamLex AI
In the context of the statement "A case ...
View Answer

Confrontation is sometimes necessary when:

Correct Answer
verified

What is wrong with the following statement:"You are not listening to me.I feel that you would be better off if you went to rehab."

Correct Answer
Answered by ExamLex AI
The statement "You are not listening to ...
View Answer

The clinician would like to make the I-message less threatening to the client and accomplishes this by:

Correct Answer
verified
C

When should a case manager introduce difficult issues: early in the relationship with a client or later?

Correct Answer
Answered by ExamLex AI
When a case manager should introduce dif...
View Answer

Asking the client permission to share your ideas with him or her allows the clinician to:

Correct Answer
verified

Name one of the 5 reasons outlined in the book for addressing discrepancies with a client.

Correct Answer
Answered by ExamLex AI
As the question seems to refer to a spec...
View Answer

When a case manager needs to express a firmer message,there are 4 steps to the process.Describe them.

Correct Answer
Answered by ExamLex AI
The four steps to expressing a firmer me...
View Answer

The clinician uses confrontation because:

Correct Answer
verified
A

"The way it appears,housing certainly isn't a high priority for you! You never follow through" is an example of a(n) :

Correct Answer
verified

Exam 10: Bringing up Difficult Issues

What part of the following statement is the case manager's opinion: "I will honor your request but I feel you are avoiding a real source of help."

Correct AnswerAnswered by ExamLex AIThe case manager's opinion in the statem...View AnswerShow Answer

In order to make an I-message effective,the clinician should:

Correct AnswerverifiedA

In the social services,confrontation is used:

Correct AnswerverifiedShow Answer

At times,the clinician must advocate for the client by confronting others who may be interfering with the clinician's ability to interact effectively with the client.The clinician's message in this case must be:

Correct AnswerverifiedShow Answer

Correct the following statement to reflect the steps outlined in Ch 10: "You really should think about what you are about to do.It might be dangerous."

Correct AnswerAnswered by ExamLex AITo correct the statement to reflect the ...View AnswerShow Answer

A confrontation usually takes the form of a(n) :

Correct AnswerverifiedShow Answer

"I feel that talking about your husband's sudden death with your relatives will be very helpful" is an example of:

Correct AnswerverifiedShow Answer

What is one of the 4 parts in constructing an "I" messages when addressing difficult issues with a client?

Correct AnswerAnswered by ExamLex AIOne of the four parts in constructing an...View AnswerShow Answer

A case manager should focus on tangible behavior.What does tangible mean?

Correct AnswerAnswered by ExamLex AIIn the context of the statement "A case ...View AnswerShow Answer

Confrontation is sometimes necessary when:

Correct AnswerverifiedShow Answer

What is wrong with the following statement:"You are not listening to me.I feel that you would be better off if you went to rehab."

Correct AnswerAnswered by ExamLex AIThe statement "You are not listening to ...View AnswerShow Answer

The clinician would like to make the I-message less threatening to the client and accomplishes this by:

Correct AnswerverifiedC

When should a case manager introduce difficult issues: early in the relationship with a client or later?

Correct AnswerAnswered by ExamLex AIWhen a case manager should introduce dif...View AnswerShow Answer

Asking the client permission to share your ideas with him or her allows the clinician to:

Correct AnswerverifiedShow Answer

Name one of the 5 reasons outlined in the book for addressing discrepancies with a client.

Correct AnswerAnswered by ExamLex AIAs the question seems to refer to a spec...View AnswerShow Answer

When a case manager needs to express a firmer message,there are 4 steps to the process.Describe them.

Correct AnswerAnswered by ExamLex AIThe four steps to expressing a firmer me...View AnswerShow Answer

The clinician uses confrontation because:

Correct AnswerverifiedA

"The way it appears,housing certainly isn't a high priority for you! You never follow through" is an example of a(n) :

Correct AnswerverifiedShow Answer

Correct Answer
Answered by ExamLex AI
The case manager's opinion in the statem...
View Answer

Correct Answer
verified
A

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
To correct the statement to reflect the ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
One of the four parts in constructing an...
View Answer

Correct Answer
Answered by ExamLex AI
In the context of the statement "A case ...
View Answer

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
The statement "You are not listening to ...
View Answer

Correct Answer
verified
C

Correct Answer
Answered by ExamLex AI
When a case manager should introduce dif...
View Answer

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
As the question seems to refer to a spec...
View Answer

Correct Answer
Answered by ExamLex AI
The four steps to expressing a firmer me...
View Answer

Correct Answer
verified
A

Correct Answer
verified