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Exam 15: Achieving World-class Operations Management

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Question 41

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When are Gantt charts most helpful?

A) when production routes are long and complex
B) when bottlenecks do not exist
C) when task times are less than one hour
D) when only a few tasks are involved

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Question 42

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What is a production process in which the basic input is broken down into one or more outputs?

A) process manufacturing
B) continuous process
C) intermittent process
D) assembly process

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Question 43

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Which of the following is an important scheduling tool for large projects that breaks the projects into a sequence of events and smaller tasks?

There are four important decisions that must be made during production planning. What are they?

The activities of operations managers are best described by which of the following?

Products that require a continuous or repetitive production process use which of the following type of facility layout?

What are the two key aspects of production control?

List the three most commonly used scheduling tools for complex production situations.

Define total quality management.

A university hired a catering company to run its cafeteria rather than operating the facility itself. What does this purchase of services exemplify?

The set of technical standards designed by the International Organization for Standardization to promote clean production processes to protect the environment is ISO 9000.

Mass production relies heavily standardization, mechanization, and which of the following?

Which of the following is a list of components and the number of each needed for file cabinets to be produced by a manufacturing company?

Product layout is also called assembly-line layout.

The just-in-time system schedules arrival of inventory so that it can be used almost immediately and will not need to be stored on site.

What is the term for the entire sequence of procuring inputs, producing goods and services, and delivering goods and services to customers?

Process layout is almost always designed as a continuous, assembly-line layout.

Production converts inputs into outputs by changing the inputs in some way.

What is the first step in controlling production?

A flexible manufacturing system is a production system that can be easily changed from continuous to repetitive to intermittent.