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Pricing for a service should primarily relate to the cost of providing the service and has little to do with capacity issues the service provider might face.

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Aggregation in sales and operations planning is by groups of customers on the supply side and by product families on the demand side of the firm's supply chain.

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In a logistics organization vehicle dispatching immediately precedes vehicle loading.

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Subcontracting is viewed as a risky strategy because the firm may lose control of product design and pricing.

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Using the cut-and-try method for aggregate operations planning we can determine the production requirement in units of product.If the beginning inventory is 500 units,the demand forecast is 1,000,and the necessary safety stock is 10% of the demand forecast,which of the following is the production requirement?


A) 1,000
B) 600
C) 550
D) 450
E) 100

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Maintaining a stable workforce working at a constant output rate while shortages and surpluses are absorbed by fluctuating inventory levels,order backlogs,and allowing lost sales is which of the following production planning strategies?


A) Stable workforce,variable work hours
B) Chase
C) Level
D) Full employment
E) Skill maintenance

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Which of the following is a production planning strategy presented in the textbook?


A) Level
B) Strategic
C) Balanced
D) Synchronous
E) Optimal

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Which of the following methods discussed in the text requires generating several alternative aggregate plans?


A) Trial and error
B) Production smoothing
C) Graphing and charting
D) Aggregate plan simulation
E) Cut and try

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Accurate medium-range planning increases the likelihood of operating within the limits of a budget.

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In an overview of the major operations planning activities in a typical organization,which of the following activities precedes aggregate sales and operations planning?


A) Process planning
B) Workforce scheduling
C) Master production scheduling
D) Materials requirements planning
E) Order scheduling

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The sales and operations planning process is made up of a variety of analytical techniques that interact to produce short and intermediate term goals.

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The operations plan should not be updated but should be followed precisely until the longest-term planning horizon has passed.

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In conducting aggregate operations planning there are a number of required inputs.Which of the following are inputs considered external to the firm?


A) Competitor behavior and economic conditions
B) Market demand and inventory levels
C) Subcontractor capacity and current workforce
D) Economic conditions and current physical capacity
E) Raw material availability and inventory levels

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One of the conditions that makes yield management effective is when inventory is easily stored and held for a time when demand is stronger.

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The sales and marketing plans are typically developed separately from the Aggregate Operations Plan as a way of cross- checking results to insure the integrity of assumptions about the future.

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Firms that match the production rate to the order rate by hiring and laying off employees as the order rate varies are following what is known as the chase strategy.

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The objective of the Aggregate Operations Plan is to insure that the marketing and sales plans are realistic.

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The Aggregate Operations Plan differs in virtually every aspect in service organizations as contrasted with manufacturing organizations.

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