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Exam 2: Decisions and Processes: Value Driven Business

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Question 91

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Which of the following represents the three different levels of a company pyramid from the top to the bottom?

A) managerial, strategic, operational
B) strategic, managerial, operational
C) operational, managerial, strategic
D) strategic, operational, managerial

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Question 92

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What displays the path in which the process flows?

A) BPMN event
B) BPMN activity
C) BPMN flow
D) BPMN gateway

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Question 93

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Operational decisions, or semistructured decisions, arise in situations where established processes offer potential solutions.

Operational business processes are semidynamic, semiroutine, monthly business processes such as resource allocation, sales strategy, or manufacturing process improvements.

Improving the efficiency and effectiveness of its business processes will improve a firm's value chain.

What uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously?

A pivot rotates data to display alternative presentations of the data.

Which of the following is not included in the decision-making process?

As the product manager for the eatery division at Whole Foods, Jerry is responsible for analyzing sales data to help him manage his team.Today Jerry is analyzing his data using aggregation techniques allowing him to see simple roll-ups to complex groupings of interrelated information.Which of the following common digital dashboard capabilities is Jerry using to analyze his department's success?

What is a system that uses computerized advisory programs to imitate the reasoning processes of experts in solving difficult problems?

To-Be process models show the results of applying change improvement opportunities to the current (As-Is) process model.

Decision making at the executive or strategic level requires business intelligence and knowledge to support the uncertainty and complexity of the business.What is a specialized DSS that supports senior-level executives and unstructured decisions requiring judgment, evaluation, and insight?

CSFs and KPIs are two core metrics used to evaluate results and measure the progress of a project for a business.Which of the following represents the acronyms for CSF and KPI?

Google glass is a wearable computer with an optical head-mounted display (OHMD).

Which of the following is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?

Van Lines Inc.is a large corporation operating in all 50 states.Jim Poulos is the regional manager overseeing the western division, which includes Utah, Colorado, Idaho, Montana, Wyoming, and Nevada.Jim receives data from his managers in each state which he loads into his digital dashboard for analysis of his entire western division.What digital dashboard capability is Jim primarily using?

Data collection, solution generation, and solution implementation are all concepts associated with which of the following processes?

What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?

When viewing systems thinking, source documents are the original transaction records.What would the source documents for a medical doctor's payroll system include?

According to Peter Drucker, what are managers who do things right addressing?