Question 1

Which of the following indicates that the sales manager of Blue Inc., Tom, lacks a sense of caring?

Accepted Answer

A)  Tom strives to cultivate a sense of community in the workplace.
B)  Tom attempts to understand the dreams and aspirations of his employees.
C)  Tom encourages employees to bond and work in teams.
D)  Tom ignores his employees' needs to develop their skills.
E)  Tom prioritizes the welfare of his employees over that of the company.

Question 2

Which of the following is true of corporate values?

Accepted Answer

A)  Corporate values are those that are formulated and adhered to by individuals.
B)  Publicly traded companies can decline to adopt a code of conduct.
C)  The employees of a company are not bound by corporate values.
D)  Corporate values are most effective when aligned with personal values.
E)  Corporate values are implied and unwritten rules which are open to interpretation.

Question 3

Tess is the general manager of Choc-a-block, an international sweet manufacturing company.She wishes to give one of her managers the "Employee of the Year" award and one of her teams the "Stars of the Year" award.Which of the following managers should she choose if she is looking for an employee with a strong sense of ethics?

Accepted Answer

A)  Jordan, who shares all relevant information with stakeholders
B)  Dora, who has the skills needed to accomplish business tasks
C)  Terry, who shares the company's trade secrets with its competitors
D)  Peggy, who focuses on action and emphasizes results
E)  Jack, who conducts personal business on company time

Question 4

Tess is the general manager of Choc-a-block, an international sweet manufacturing company.She wishes to give one of her managers the "Employee of the Year" award and one of her teams the "Stars of the Year" award.Which of the following managers should she choose if she is looking for an employee who communicates fairly in business?

Accepted Answer

A)  Jordan, who doesn't obscure his motives or sources of information
B)  Dora, who has the skills needed to accomplish business tasks
C)  Maria, who gives stakeholders little opportunity to provide input during discussions
D)  Peggy, who shares the company's trade secrets with its competitors
E)  Terry, who seldom checks his reports for errors

Question 5

By avoiding open and honest communication of business problems, employees doom a business to poor financial performance.

Accepted Answer

A) True 
 B)False

Question 6

Competence can be developed through real-world business experiences.

Accepted Answer

A) True 
 B)False

Question 7

A focus on action implies that a person seizes business opportunities.

Accepted Answer

A) True 
 B)False

Question 8

In the post-trust era, few employees view their leaders and colleagues skeptically.

Accepted Answer

A) True 
 B)False

Question 9

Tess is the general manager of Choc-a-block, an international sweet manufacturing company.She wishes to give one of her managers the "Employee of the Year" award and one of her teams the "Stars of the Year" award.Which of the following managers should she choose if she is looking for an employee with a strong sense of caring?

Accepted Answer

A)  Jack, who focuses on action and emphasizes results
B)  Dora, who has a me-oriented communication style
C)  Peggy, who has the skills needed to accomplish business tasks
D)  Jenny, who cultivates a sense of community in the workplace
E)  Terry, who seeks passive roles in the organization

Question 10

What are the advantages of high-trust relationships?

Accepted Answer

Establishing credibility allows you to c...

Question 11

Where the law and ethical principles do not provide a clear answer, transparency seldom helps.

Accepted Answer

A) True 
 B)False

Question 12

A sense of _____ takes a stakeholder view that includes all groups in society affected by a person's business.

Accepted Answer

A)  accountability
B)  individuality
C)  team culture
D)  opportunity
E)  application

Question 13

Character-based traits are crucial in determining trust at the workplace.

Accepted Answer

A) True 
 B)False

Question 14

Speaking about one's own needs instead of others' needs helps achieve mutual benefit..

Accepted Answer

A) True 
 B)False

Question 15

The level of trust in working relationships strongly impacts financial performance.

Accepted Answer

A) True 
 B)False

Question 16

What are business ethics?

Accepted Answer

Business ethics are the commonly accepte...

Question 17

By placing a rationale for accountability in your communications, you will generate poor trust from others.

Accepted Answer

A) True 
 B)False

Question 18

Character refers to:

Accepted Answer

A)  the stated and lived values of a company.
B)  the knowledge and skills needed to accomplish business tasks.
C)  a reputation for adhering to high moral and ethical values.
D)  a set of principles that govern behavior in the workplace.
E)  the ability to cultivate a sense of community in the workplace.

Question 19

Tess is the general manager of Choc-a-block, an international sweet manufacturing company.She wishes to give one of her managers the "Employee of the Year" award and one of her teams the "Stars of the Year" award.Which of the following teams is she least likely to pick for the "Stars of the Year" award if she is looking for one that operates in a high-trust environment?

Accepted Answer

A)  Team A, whose members are efficient and easy to motivate
B)  Team B, whose members always assume the best of each other
C)  Team C, whose members rarely give each other the benefit of the doubt
D)  Team D, whose members have simple and direct communication styles
E)  Team E, whose members help each other freely and frequently

Question 20

Which of the following is true of the post-trust era?

Accepted Answer

A)  Communication has become increasingly linear.
B)  Transparency is no longer prioritized in the workplace.
C)  Businesses ethics are held unimportant.
D)  Stakeholders don't require businesses to be accountable to them.
E)  Most employees view their leaders and colleagues skeptically.

Exam 1: Establishing Credibility

Competence can be developed through real-world business experiences.

Correct Answer
verified

Character refers to:

Correct Answer
verified

The level of trust in working relationships strongly impacts financial performance.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Which of the following is true of the post-trust era?

Correct Answer
verified

Which of the following is true of corporate values?

Correct Answer
verified

By avoiding open and honest communication of business problems, employees doom a business to poor financial performance.

Correct Answer
verified

Speaking about one's own needs instead of others' needs helps achieve mutual benefit..

Correct Answer
verified

Character-based traits are crucial in determining trust at the workplace.

Correct Answer
verified

Where the law and ethical principles do not provide a clear answer, transparency seldom helps.

Correct Answer
verified

A sense of _____ takes a stakeholder view that includes all groups in society affected by a person's business.

Correct Answer
verified

A focus on action implies that a person seizes business opportunities.

Correct Answer
verified

By placing a rationale for accountability in your communications, you will generate poor trust from others.

Correct Answer
verified

What are business ethics?

Correct Answer
verified
Business ethics are the commonly accepte...
View Answer

Which of the following indicates that the sales manager of Blue Inc., Tom, lacks a sense of caring?

Correct Answer
verified

What are the advantages of high-trust relationships?

Correct Answer
verified
Establishing credibility allows you to c...
View Answer

In the post-trust era, few employees view their leaders and colleagues skeptically.

Correct Answer
verified

Exam 1: Establishing Credibility

Competence can be developed through real-world business experiences.

Correct AnswerverifiedShow Answer

Character refers to:

Correct AnswerverifiedShow Answer

The level of trust in working relationships strongly impacts financial performance.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is true of the post-trust era?

Correct AnswerverifiedShow Answer

Which of the following is true of corporate values?

Correct AnswerverifiedShow Answer

By avoiding open and honest communication of business problems, employees doom a business to poor financial performance.

Correct AnswerverifiedShow Answer

Speaking about one's own needs instead of others' needs helps achieve mutual benefit..

Correct AnswerverifiedShow Answer

Character-based traits are crucial in determining trust at the workplace.

Correct AnswerverifiedShow Answer

Where the law and ethical principles do not provide a clear answer, transparency seldom helps.

Correct AnswerverifiedShow Answer

A sense of _____ takes a stakeholder view that includes all groups in society affected by a person's business.

Correct AnswerverifiedShow Answer

A focus on action implies that a person seizes business opportunities.

Correct AnswerverifiedShow Answer

By placing a rationale for accountability in your communications, you will generate poor trust from others.

Correct AnswerverifiedShow Answer

What are business ethics?

Correct AnswerverifiedBusiness ethics are the commonly accepte...View AnswerShow Answer

Which of the following indicates that the sales manager of Blue Inc., Tom, lacks a sense of caring?

Correct AnswerverifiedShow Answer

What are the advantages of high-trust relationships?

Correct AnswerverifiedEstablishing credibility allows you to c...View AnswerShow Answer

In the post-trust era, few employees view their leaders and colleagues skeptically.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Business ethics are the commonly accepte...
View Answer

Correct Answer
verified

Correct Answer
verified
Establishing credibility allows you to c...
View Answer

Correct Answer
verified