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In a four-step selection process,which of the following is the immediate next step after establishing a process for making decisions?


A) Familiarizing with the law concerning the job.
B) Recruiting talented applicants.
C) Deciding on methods beyond the interview.
D) Familiarizing with the job.
E) Assessing selection methods.

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Research indicates that managers are more likely to make the right selection when they rely on subjective methods rather than mechanical methods.

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Maria,a manager at Forum Inc. ,is expecting a candidate for a face-to-face interview.Maria has some general topics in mind that she wishes to cover with the candidate,but there is no predetermined order to the questions.What interview method is Maria using?


A) Panel
B) Sequential
C) Unstructured
D) Screening
E) Structured

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A company that establishes a process after deciding to hire an employee loses out on many benefits.

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Gerald,a manager at Lift & Drop Inc. ,wants to test an applicant's capability for a job by creating a work sample.Gerald picks out two essential tasks from the job description and defines what results the tasks have to yield.Which of the following is the next step?


A) Using information from the job description.
B) Combining an overt integrity test into the work sample.
C) Merging the work sample with a cognitive ability test.
D) Supervising the applicant's performance in the work sample.
E) Providing the applicant with a practical setting to perform the work sample.

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Managers are better recruiters than human resource and corporate recruiters.Present supporting claims to this statement.

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Although recruiters are a mixed blessing...

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In order to reduce the cost of interviewing,many companies do a prescreening by e-mail or over the telephone.This is known as an unstructured interview.

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Which of the following statements is true about the guidelines concerning methods and assessment in an effective selection process?


A) Firstly,the manager should define what not to do in the job.
B) The manager must identify the one method that is appropriate for all jobs and use it.
C) Reliable and valid methods must be employed to predict future job success.
D) Form a strong,immediate opinion and take prompt action.
E) The manager must go along with conventional wisdom.

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Flaren & Co. ,a company providing superior marketing services in the U.S. ,discovers a pattern in the last two years' applicant profiles: 87 percent are males and majors.The manager of the company realizes the need to reflect the company's commitment to diversity.In order to attract more diverse applicants to the organization,what steps should the manager implement?

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In order to attract more diverse applica...

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Before reviewing résumés,interviewing candidates,or giving any job-related test,a manager needs to understand the context in which the job takes place.

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Which of the following statements is true about recruiters in an organization?


A) They are very familiar with the job as they work in the future job incumbent's immediate environment.
B) They fulfill an important role by sourcing candidates and saving managers' time and efforts.
C) They are not relied upon by applicants because applicants do not consider recruiters' information as valid in determining the job fit.
D) They make inferences about the candidates' abilities solely from résumés,which are always right.
E) They reduce future turnover by providing applicants more accurate information than managers.

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An experienced applicant with lower cognitive ability may perform as well as one with higher cognitive ability.

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Face validity is the degree to which applicants believe the selection method fairly measures requirements for the job.

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_____ is the degree to which a selection method avoids adverse impact.


A) Fairness
B) Feasibility
C) Face validity
D) Validity
E) Reliability

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A(n) _____ interview involves the interviewer following a script specifically designed to target certain KSAs required for the job.


A) screening
B) nondirective
C) panel
D) unstructured
E) structured

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Dysfunctional turnover occurs when separation from the organization is initiated by the organization due to poor performance.

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What benefits does a company enjoy if it establishes the decision-making process before it decides to hire an employee?

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Establishing a process before deciding t...

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Julia is a manager at Hutkon & Co. ,a company that manufactures and sells consumer electrical products.She is looking to recruit a candidate for a key executive position.She hires Rihanna who is new to the industry,over Fred who is a qualified candidate with over six years of experience.Julia justifies this by claiming that she feels more comfortable working with women.According to employment law,which act of discrimination is illustrated here?


A) Adverse impact
B) Failure to accommodate
C) Disparate impact
D) Disparate treatment
E) Retaliation discrimination

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Which of the following is an example of adverse impact?


A) A company isolating an employee because of his sexual orientation.
B) A company rejecting applications from people with disabilities on the assumption that they cannot adequately do the job.
C) Evaluating an employee less favorably because the recruiter disapproves of his cultural beliefs.
D) Singling out an employee as spokesperson based on his race.
E) Failing to make reasonable accommodation for an employee based on his gender.

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Which of the following is an example of a solid employee referral program?


A) Nails & Hammer Inc. ,honors one employee with "The best employee-recruiter" tag every three months.
B) Fish & Foods Co.has a standardized referral program to fit all jobs.
C) Alpha & Beta Inc. ,maintains its referral program discretely and employees are let in only when necessary.
D) Marie Foods Co.tracks from where and whom the best referrals come,thus identifying employees who are natural recruiters and offering them special payments.
E) Derb & Len LLC approaches its employees for referrals only when there is a staff shortage.

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