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What should you do to make a business message clear?


A) Keep your message short and simple.
B) Dump trite business phrases.
C) Avoid clichés and slang.
D) All of these choices.

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A major revision task involves assessing the clarity of your message.A clear message is one that is immediately understood.Describe three techniques that can add clarity to your writing.

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Student answers will vary.
Techniques fo...

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Which of the following is the best example of business writing?


A) It would be advantageous for you to enlighten your employees regarding the company's new e-mail guidelines.
B) Please tell your employees about the company's new e-mail guidelines.
C) You are hereby advised to inform your employees about the new e-mail guidelines that have been adopted by the company.
D) The individual referenced above must inform his or her subordinates in regard to the company's new e-mail policy.

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Which of the following is an advantage of writing concisely?


A) Concise messages are easier to comprehend than wordy messages.
B) Concise messages are more persuasive.
C) Concise messages are less emphatic than wordy messages.
D) All of these choices are advantages of writing concisely.

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Concise messages are easier to read and comprehend than wordy messages.

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When proofreading a document, be concerned with


A) spelling, grammar, and punctuation.
B) format.
C) names and numbers.
D) all of these choices.

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Julia is sending a letter to a client.Before sending it, she wants to make sure that she has made her point in the fewest possible words.What is Julia checking for?


A) Conciseness
B) Format
C) Clarity
D) Vigor

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Conduct a discussion of, give consideration to, and reach a conclusion that are all examples of


A) verbs that have been converted to nouns.
B) long lead-ins.
C) trite business phrases.
D) redundancies.

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All items in a bulleted or numbered list should be parallel in construction.

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Lawrence is evaluating a report that he will be submitting to his supervisor.What should Lawrence ask himself during the evaluation process?


A) Will the report attract my supervisor's attention?
B) Will the report convince my supervisor that I am worth listening to?
C) How will I know whether the report is successful?
D) Lawrence should ask all of these questions.

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Add ending punctuation to a numbered or bulleted list only if the items in the list are complete sentences.

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Which of the following represents the best business writing?


A) This e-mail message is to inform you that the CEO will be visiting our branch tomorrow.
B) The CEO will be visiting our branch tomorrow.
C) You should be aware that the CEO will be visiting our branch tomorrow.
D) The CEO will be visiting our branch tomorrow for a period of three hours.

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Carl was promoted to a position that will require extensive writing.What is the best writing advice you can give him?


A) Spend the most time analyzing the purpose and audience.
B) Revision is necessary only for longer, more important documents.
C) If you try hard enough, you can write a perfect first draft.
D) When you finish a first draft, put the document aside and return to it after a break for revision.

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To make your business messages concise, you should avoid which of the following?


A) Flabby expressions
B) Unnecessary introductory words
C) Redundancies and empty words
D) All of these choices

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Leonard has just written an e-mail message to his colleagues.Before sending it, he wants to make sure that his colleagues will immediately understand the message.What is Leonard checking for?


A) Conciseness
B) Format
C) Clarity
D) Punctuation

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Underlining, bold type, or italics can be used to call attention to important points and terms.

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Which of the following is a goal of business writing?


A) To impress your reader
B) To keep your writing short and simple
C) To maintain a formal tone by using indirect, pompous language
D) All of these choices are goals of business writing.

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Clauses beginning with that, which, and who can often be shortened without loss of clarity.

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____________________ means improving the content and sentence structure of your message.

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In the sentence Let me refer back to something I said earlier, the expression refer back is redundant.

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