Question 1

Functional structures foster professional identity and permit greater specialization than most other forms of departmentalization.

Accepted Answer

A) True 
 B)False

Question 2

Communication flows in all directions with little concern for the formal hierarchy in:

Accepted Answer

A)  a mechanistic structure.
B)  a centralized structure.
C)  a formalized structure.
D)  a functional structure.
E)  an organic structure.

Question 3

The trend toward flatter organizational structures (delayering)  has occurred because this action:

Accepted Answer

A)  tends to reduce overhead costs.
B)  narrows the span of control for supervisors.
C)  puts decision makers closer to front-line staff and information about customer needs.
D)  does all of the above.
E)  does only 'A' and 'C'.

Question 4

____________ establishes the chain of command, that is, the system of common supervision among positions and units within the organization.

Accepted Answer

A)  Span of control
B)  Formalization
C)  The organization's environment
D)  Job specialization
E)  Departmentalization

Question 5

Companies can be centralized in some parts of the organization and decentralized in other parts.

Accepted Answer

A) True 
 B)False

Question 6

Span of control is interconnected with organizational size and the number of layers in the hierarchy.

Accepted Answer

A) True 
 B)False

Question 7

One problem with a functional structure is that:

Accepted Answer

A)  it is more difficult to directly supervise employees within each department.
B)  it produces higher dysfunctional conflict and poorer coordination.
C)  it makes it difficult to permit greater specialization of skills.
D)  it prevents companies from creating economies of scale in their pool of talent.
E)  employees have difficulty creating career paths within their area of knowledge.

Question 8

Job descriptions, goal setting, and training are applications of coordination through standardization.

Accepted Answer

A) True 
 B)False

Question 9

The increasing recognition that an organization has only a few core competencies is one of the forces pushing towards more:

Accepted Answer

A)  functional structures.
B)  simple structures.
C)  client-based divisionalized structures.
D)  network structures.
E)  team-based structures.

Question 10

A team-based organization usually has:

Accepted Answer

A)  employees.
B)  self-directed teams.
C)  very little formalization.
D)  tasks over which teams have semi-autonomous responsibility.
E)  all of the above

Question 11

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Accepted Answer

A) True 
 B)False

Question 12

Informal communication is a coordination mechanism only in small and a few medium-sized organizations.

Accepted Answer

A) True 
 B)False

Question 13

A narrower span of control is consistent with the trend towards employee involvement and teamwork.

Accepted Answer

A) True 
 B)False

Question 14

Larger firms tend to be more centralized and make greater use of direct supervision than do smaller firms.

Accepted Answer

A) True 
 B)False

Question 15

Divisional structures may be formed around products, geography, or functional specializations.

Accepted Answer

A) True 
 B)False

Question 16

Which organizational structure actually consists of several organizations?

Accepted Answer

A)  Divisionalized structure
B)  Functional structure
C)  Simple structure
D)  Matrix structure
E)  Network structure

Question 17

Matrix structures tend to:

Accepted Answer

A)  focus technical specialists on their specialist knowledge rather than the goals of serving clients and creating marketable products.
B)  prevent employees in a particular specialization from sharing knowledge with each other.
C)  require less coordination than functional or pure divisional structures.
D)  do all of these things.
E)  do none of these things.

Question 18

Organizations tend to form two clusters based on their span of control, centralization, and formalization.The two clusters represented by these organizational design features are called:

Accepted Answer

A)  hierarchical versus delayered.
B)  networked versus team-based.
C)  geographic versus product/client divisions.
D)  organic versus mechanistic.
E)  diverse versus integrated.

Question 19

Traditional management theorists set the maximum span of control at 20 people, but this number may be higher where work activities are routine and standardized.

Accepted Answer

A) True 
 B)False

Question 20

One of the main forces pushing organizations towards a network structure is the recognition that an organization has only a few core competencies.

Accepted Answer

A) True 
 B)False

Exam 13: Organizational Structure

A narrower span of control is consistent with the trend towards employee involvement and teamwork.

Correct AnswerverifiedShow Answer

Span of control is interconnected with organizational size and the number of layers in the hierarchy.

Correct AnswerverifiedShow Answer

Larger firms tend to be more centralized and make greater use of direct supervision than do smaller firms.

Correct AnswerverifiedShow Answer

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Correct AnswerverifiedShow Answer

Functional structures foster professional identity and permit greater specialization than most other forms of departmentalization.

Correct AnswerverifiedShow Answer

____________ establishes the chain of command, that is, the system of common supervision among positions and units within the organization.

Correct AnswerverifiedShow Answer

Organizations tend to form two clusters based on their span of control, centralization, and formalization.The two clusters represented by these organizational design features are called:

Correct AnswerverifiedShow Answer

Communication flows in all directions with little concern for the formal hierarchy in:

Correct AnswerverifiedShow Answer

The trend toward flatter organizational structures (delayering) has occurred because this action:

Correct AnswerverifiedShow Answer

Informal communication is a coordination mechanism only in small and a few medium-sized organizations.

Correct AnswerverifiedShow Answer

One problem with a functional structure is that:

Correct AnswerverifiedShow Answer

Companies can be centralized in some parts of the organization and decentralized in other parts.

Correct AnswerverifiedShow Answer

A team-based organization usually has:

Correct AnswerverifiedShow Answer

The increasing recognition that an organization has only a few core competencies is one of the forces pushing towards more:

Correct AnswerverifiedShow Answer

Which organizational structure actually consists of several organizations?

Correct AnswerverifiedShow Answer

Job descriptions, goal setting, and training are applications of coordination through standardization.

Correct AnswerverifiedShow Answer

Traditional management theorists set the maximum span of control at 20 people, but this number may be higher where work activities are routine and standardized.

Correct AnswerverifiedShow Answer

One of the main forces pushing organizations towards a network structure is the recognition that an organization has only a few core competencies.

Correct AnswerverifiedShow Answer

Matrix structures tend to:

Correct AnswerverifiedShow Answer

Divisional structures may be formed around products, geography, or functional specializations.

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