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Exam 15: Organizational Structure

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Question 1

Multiple Choice

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At Cool Clothes, Inc., there is a total focus on providing care and satisfaction to each customer. In the Major Clients division, each manager is assigned 3 employees to supervise, whereas in the Product Assembly division, each manager supervises about 15 employees. The Major Clients division's managers can be described as having _____ as opposed to _____ for the Product Assembly division managers.

A) a narrow span of control; a wide span of control
B) tall formalization; flat formalization
C) narrow centralization; tall centralization
D) a wide span of control; a narrow span of control
E) flat formalization; tall formalization

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Question 2

Multiple Choice

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Homely Furniture is a custom manufacturer of hand-crafted furniture. The company has 94 locations throughout the country and relies on decentralized decision making to meet the needs of the dynamic environment and customer needs. Which of the following approaches to organizational design is likely to be appropriate for Homely Furniture?

A) Simple
B) Global
C) Mechanistic
D) Organic
E) Matrix

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Question 3

Multiple Choice

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Which of the following structures generally develop from companies with functional structures whose interests and goals become too diverse for that structure to handle?

The biggest weakness of a functional structure is that:

The method by which an organization transforms its inputs into outputs refers to its:

Which of the following is Trueabout work specialization?

Many restructuring efforts are designed to remove one or more organizational layers to reduce costs.

Describe the three multi-divisional structures. Draw their organizational charts.

Differentiate between functional and multi-divisional structures. Provide a diagram of each.

The most common kind of restructuring in recent years has been a "flattening" of the organization.

When Happy Feet Shoes, Inc., groups its business units according to where they do business-such as North America division, Europe division, Asia division, and Africa division-it is creating which of the following organizational structures?

At ABC Manufacturing, employees are grouped according to their expertise in an area. All marketing employees are in one department, all finance employees are grouped in another department, and similarly, all human resources and manufacturing employees are in their respective departments. Which of the following structures does ABC Manufacturing use?

Distinguish between tall and flat organizational structures, and state at least two disadvantages of tall organizational structures.

As companies become larger, they tend to use a combination of specialization, formalization, and centralization to control their activities, thereby becoming more mechanistic in nature.

A _____ span of control creates a _____ organization structure.

What effect do stable and dynamic environments have on organizational structure?

The degree to which a job requires a number of different activities involving a number of different skills and talents is referred to as:

Organic organizations encourage lateral communication.

Although matrix structures have been around since the 1960s, the number of organizations using them has declined because organizations prefer to work in groups rather than in teams.

The organization as a whole has no influence on employee attitudes and behavior.