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Clos du Bois wine,for example,pursues an advertising campaign targeting the gay and lesbian community that has been remarkably successful.Its ad in gay publications features a wine cork emblazoned with the Gay Pride rainbow-an instantly recognizable symbol in the gay community.What approach to positioning is the winery using?


A) Cultural symbol
B) Product class
C) Product user
D) Marketing mix
E) Price/quality

F) A) and E)
G) A) and C)

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When used to determine how to allocate funds for advertising,the _____ method has three steps: defining objectives,determining strategy and estimating cost.


A) unit-of-sales
B) share-of-market/share-of-voice
C) percentage-of-sales
D) percentage-of-profit
E) objective/task

F) C) and D)
G) B) and E)

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A creative strategy is a written statement that serves as the creative team's guide for writing and producing an ad.

A) True
B) False

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Corporate objectives are stated in terms of profit or return on investment.

A) True
B) False

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The principle benefit of IMC is cost efficiency.

A) True
B) False

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According to the advertising pyramid,the second task of advertising is to:


A) communicate enough information about the product and its features to persuade a certain number of people to believe in its value.
B) measure the quantitative objectives in the marketing plan.
C) acquaint some portion of the market with a product's existence.
D) persuade customers to buy larger sizes or multiple units.
E) accelerate sales by implementing a variety of sales promotions.

F) A) and B)
G) A) and C)

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Pyramid Breweries Inc.has stated that partnering with committed wholesalers capable of delivering first class customer service is an important _____ objective for the company if the microbrewery is to maintain its reputation for customer satisfaction.


A) corporate
B) entrepreneurial
C) advertising
D) logistical
E) stakeholder

F) D) and E)
G) B) and E)

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Value is defined as the ratio of price to total benefits provided.

A) True
B) False

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The newspaper that writes the story about the grand opening of a new Applebee's restaurant is a stakeholder for that restaurant.

A) True
B) False

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The development of marketing strategy typically involves three steps.List and briefly describe each of these steps.

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The steps are (a)defining the particular...

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Why would a company set need-satisfying objectives?


A) To create demand in a static environment.
B) To take full advantage of the consumer trend to eat out more.
C) To shift its organizational structure from a transformational to a transactional mode.
D) To shift the organization's view from a production orientation to concern for the needs of its target market.
E) To provide equity to its stakeholders.

F) A) and B)
G) All of the above

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Assume a bakery that wholesales gourmet pies and cakes to upscale restaurant chains has developed marketing objectives.Which of the following is the BEST sales-target objective for the bakery to use?


A) To increase sales of pecan pies by 3 percent during the next six months.
B) To have most of the staff attend a marketing seminar.
C) To increase sales of cheesecake to the point where demand exceeds supply every week.
D) To raise net profit by 50 percent during the next three weeks.
E) To build a Web site.

F) A) and E)
G) C) and E)

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Why should advertising be viewed as a long-term investment? How does this fact relate to current economic conditions?

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The sales response to advertising occurs...

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Kotler and Armstrong have identified five levels of relationships that can be formed between a company and its various stakeholders.Charlotte purchased a book on how to crochet from a Web site.After purchasing the book,she was pleased to receive regular e-mail from the site offering her other products that she might be interested in.The e-mail also told her about current trends in yarn and offered troubleshooting advice as well as free patterns.The relationship between Charlotte and the Web site is at what level?


A) Reactive relationship
B) Basic transactional relationship
C) Accountable relationship
D) Proactive relationship
E) Partnership

F) A) and E)
G) C) and D)

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Starting at the bottom of the advertising pyramid,list the five objectives in order as they appear in the pyramid.Briefly describe what an advertiser should do at each of the levels.

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(1)Create awareness-acquaint people with...

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Every product in the market assumes some position based on consumer perception.

A) True
B) False

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In the summer of 2002,Kelly Flatley and Brendan Synnott joined forces to launch a homemade granola business out of Flately's parents' home.They had no advertising budget,so they had to find other ways to let consumers know about Bear Naked Granola.The two entrepreneurs went door-to-door to small specialty and natural food stores.They also set up tables and tents at community events and 5K charity runs where they gave away sample of their granola.From this information,you can infer that Flatley and Synnott used the _____ method for promoting their product.


A) percentage-of-sales
B) all available fund
C) objective/task
D) share-of-market/share-of-voice
E) budget buildup

F) A) and D)
G) C) and E)

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Smaller companies typically use a bottom-up marketing format plan because:


A) handling day-to-day problems leaves little time for formal planning.
B) they don't need to create a competitive advantage.
C) long-term strategies are needed to keep a business focused on the future.
D) failure to have a mission is one of the major reasons for small-business failure.
E) a bottom-up planning allows more time for development of a customer relationship strategy.

F) D) and E)
G) A) and B)

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The FoldzFlat Pen that folded in half to the size of a business card.Its flat surface is a perfect "billboard" on which to print advertising and company logos and it can be shaped into a bookmark,a business card,a race car or a skateboard.Its manufacturer wants to advertise this new product to people in the specialty products industry.Which method of setting its advertising budget should the new product use?


A) Percentage-of-sales
B) Self-defense
C) Objective/task
D) Share-of-market/share-of-voice
E) Budget buildup

F) B) and C)
G) A) and E)

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The most common format used to develop a marketing plan is the _____ plan


A) hierarchical
B) IMC
C) bottom-up
D) top-down
E) functional

F) A) and E)
G) C) and D)

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