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In recent years,a number of organizations have worked to develop standardized benchmarks for judging the effectiveness of staffing processes across organizations.

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Employers are usually more interested in mediation with the EEOC for discrimination disputes than are employees.

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A professional employer organization (PEO)is like a temporary help agency,but provides a wider range of HR services and has a longer-term relationship with clients.

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Developing effective policies and procedures requires clearly delineating the overarching HR strategy.

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Factors that are driving organizations to consider outsourcing HR activities include cost reduction,the cost of technology acquisition,need for improved service quality,and expertise of vendors.

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Which of the following factors is most likely to be a reason not to outsource HR activities?


A) vendors have little expertise
B) vendors are less flexible to meet changing needs
C) vendors have few resources to offer
D) vendors meet resistance within HR and line management

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SaaS vendors provide both the hardware,software,and day-to-day management of HRIS.

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In organizations with fewer than 100 employees,research suggests that staffing is most likely to be conducted by the owner,president,or work unit manager.

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Two of the key customers of the staffing system are managers and job applicants.

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Increasingly,organizations are emphasizing __________ as a key indicator of staffing effectiveness because vacancies can mean loss of revenue.


A) yield ratios
B) employee satisfaction surveys
C) staffing-to-employee ratios
D) time to fill

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One of the key customers of the staffing system is __________.


A) the CEO
B) job applicants
C) society
D) the industry in which the company operates

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The formula for the staffing cost ratio is total staffing cost ratio = total staffing costs/total number recruited.

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Surveys suggest that staffing is one of the first areas that organizations will outsource.

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A study of HR departments in large organizations found that the focus on recruitment and selection activities had decreased significantly over the past several years.

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Standardized staffing systems are more likely to generate legal challenges by job applicants.

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Records may be used to audit staffing practices and conduct staffing research.

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Staffing metrics are increasingly used because ______.


A) they demonstrate substantial returns in their own right
B) they are readily communicated across the organization
C) they are mandated by the Full Data Reporting in Employment Act
D) they are seen as a method to move staffing into the accounting function

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Comparative staffing process data can be obtained from the __________.


A) Society for Human Resource Management
B) HR Data Sources Corporation
C) Department of Labor
D) None of these

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Organizations that wish to protect themselves from discrimination claims can require employees to sign an enforceable waiver that requires them to use the organization's internal ADR rather than the courts.

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Records are not necessary for legal compliance.

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