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Social network analysis refers to the pr...View Answer
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A) systems that manage electronic records, often converted from paper sources, making them searchable and easily transmitted
B) information systems that can find people in an organization with specific types of expertise based on their education, experience, and activities
C) information systems used to deliver e-learning courses, track student progress, and manage educational records
D) software tools that mimic the reasoning and decision making of a human expert, drawing from a base of knowledge about a particular subject area developed with the expert's assistance
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Expert location systems utilize technolo...View Answer
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A) It represents the knowledge that a company's customers have about its products.
B) It refers to the knowledge stored as documentation about patents, contracts, and policies.
C) It consists of competencies and knowledge possessed by an organization's employees.
D) It refers to the number and quality of all the relationships an organization's employees maintain.
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A) copying and editing electronic files with different versions
B) saving and documenting redundant information
C) understanding an organization's specific needs to identify goals
D) identifying broadly defined, diverse goals and aims
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A) the intangible assets and resources of an enterprise
B) the assets that do not contribute to an organization's profitability
C) the assets of an organization that can be sold to another organization
D) the assets belonging to an enterprise that are freely available to the public
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A) instructional designer
B) subject matter expert
C) project sponsor
D) semantic reasoner
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A) converting images into text
B) examining images and converting them into machine-readable code
C) analyzing and enhancing photographic data
D) scanning facial features and returning possible matches from a database
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A) collaborative groupware
B) video on demand
C) webcasting
D) video mail
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A) They offer extremely restricted search capabilities to users.
B) They help find people in an organization with specific types of expertise based on their education, experience, and activities.
C) They make electronic documents searchable and easily transmitted.
D) They encrypt electronic documents to make them inaccessible to people outside an organization.
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A) The value of an organization's intellectual capital is best reflected in conventional accounting reports.
B) Intellectual capital consists of all the intangible assets of an enterprise that contribute to its competitive advantage.
C) Intellectual capital is hard to distinguish from other sources of capital owned by an organization.
D) Intellectual capital does not include the knowledge stored as documentation about business processes, procedures, policies, contracts, and patents.
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Knowledge management refers to a set of ...View Answer
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A) Their functionality is restricted to organizing employee information and distributing announcements.
B) They are accessible only to authorized individuals through an organization's portal.
C) They are grids consisting of private, public, academic, business, and government networks.
D) They are open systems and are accessible to all users surfing the web.
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A) Shadowing
B) Frontal instruction
C) Delegation
D) Direct instruction
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A successful e-learning team consists of...View Answer
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A) develop plans of action to experiment with and invest in this information
B) systematically collect and organize, making it widely available throughout the organization
C) create backup copies to be stored remotely and delete information from the system
D) automate collection and archiving to achieve cost-effectiveness
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Some employees in an organization tend t...View Answer
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A) It is ingrained in a person and is difficult to document.
B) It includes structured and unstructured information, as well as multimedia content.
C) It encompasses the number and quality of all the relationships an organization's employees maintain.
D) It consists of information that is dispersed throughout the marketplace, and cannot be accumulated or referenced.
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