Question 1

What is the relationship between operations management and organizational strategy?

Accepted Answer

A)  Operations management drives organizational strategy decisions.
B)  Organizational strategy drives operations management decisions.
C)  There is a direct relationship between the two so that each affects the other.
D)  There is essentially little relationship between the two areas.
E)  To date, research has been unable to show a consistent relationship between the two.

Question 2

The Malcolm Baldrige Award is given to firms that achieve major quality improvements.

Accepted Answer

A) True 
 B)False

Question 3

To ensure that a newly designed product moves smoothly to the production stage,____ could be used.

Accepted Answer

A)  JIT
B)  computer-aided design
C)  postaction control
D)  computer-assisted manufacturing
E)  flexible manufacturing systems

Question 4

The goals of operations managers are efficiency and effectiveness,which are achieved through

Accepted Answer

A)  quality and profits.
B)  productivity and profits.
C)  profits and legal responsibility.
D)  quality and productivity.
E)  profits and returns to stockholders.

Question 5

The first application of robots was for which of the following?

Accepted Answer

A)  Drilling
B)  Welding
C)  Cutting
D)  Assembling
E)  Painting

Question 6

The U.S.economy,as a whole,did not mirror the decline in manufacturing during the 1970s partly because of tremendous growth in the service sector.

Accepted Answer

A) True 
 B)False

Question 7

Katina is in the emergency room.They think she has a broken wrist,so she is taken to x-ray.This is an example of the use of ____ layout.

Accepted Answer

A)  product
B)  fixed-position
C)  specialized
D)  functional
E)  process

Question 8

When GE executives decided to sell NBC network they were making a ____ decision.

Accepted Answer

A)  facilities
B)  product-service mix
C)  capacity utilization
D)  product substitutes
E)  human resource mix

Exam 21: Managing Operations, Quality, and Productivity

The first application of robots was for which of the following?

Correct Answer
verified

The Malcolm Baldrige Award is given to firms that achieve major quality improvements.

Correct Answer
verified

When GE executives decided to sell NBC network they were making a ____ decision.

Correct Answer
verified

To ensure that a newly designed product moves smoothly to the production stage,____ could be used.

Correct Answer
verified

The U.S.economy,as a whole,did not mirror the decline in manufacturing during the 1970s partly because of tremendous growth in the service sector.

Correct Answer
verified

The goals of operations managers are efficiency and effectiveness,which are achieved through

Correct Answer
verified

What is the relationship between operations management and organizational strategy?

Correct Answer
verified

Katina is in the emergency room.They think she has a broken wrist,so she is taken to x-ray.This is an example of the use of ____ layout.

Correct Answer
verified

Exam 21: Managing Operations, Quality, and Productivity

The first application of robots was for which of the following?

Correct AnswerverifiedShow Answer

The Malcolm Baldrige Award is given to firms that achieve major quality improvements.

Correct AnswerverifiedShow Answer

When GE executives decided to sell NBC network they were making a ____ decision.

Correct AnswerverifiedShow Answer

To ensure that a newly designed product moves smoothly to the production stage,____ could be used.

Correct AnswerverifiedShow Answer

The U.S.economy,as a whole,did not mirror the decline in manufacturing during the 1970s partly because of tremendous growth in the service sector.

Correct AnswerverifiedShow Answer

The goals of operations managers are efficiency and effectiveness,which are achieved through

Correct AnswerverifiedShow Answer

What is the relationship between operations management and organizational strategy?

Correct AnswerverifiedShow Answer

Katina is in the emergency room.They think she has a broken wrist,so she is taken to x-ray.This is an example of the use of ____ layout.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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