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Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

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Question 21

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Which of the following is an advantage of smaller groups?

A) better interaction, morale, and coordination
B) more formalized team leadership
C) more creativity and innovation
D) more division of labor
E) fewer distractions

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Question 22

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An advice team, such as an advisory council or an employee involvement group, is created to broaden the information base for managerial decisions.

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Question 23

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A team composed of people from different departments who are pursuing a common objective is called a _____.

A data processing group is an example of a(n) _____.

Small teams are more likely than large ones to be more tolerant of autocratic leadership.

An example of a maintenance role is an initiator, someone who suggests new goals or ideas.

The principal casualty of groupthink is the reduction in alternative ideas.

The principal by-product of the norming stage of team development is _____.

When resources are scarce, conflict is less likely.

Paige missed another deadline and her boss Linda is very upset. She will have to explain to the client again why the project is behind. Linda thinks she may say something she'll regret if she talks to Paige about this now, so she decides to wait awhile. Linda is using the ______ conflict-handling style.

There is no need for virtual workers to meet regularly.

List the four devices for stimulating constructive conflict.

Which of the following is a manifestation of excessive conflict in the workplace?

A leader should begin a newly formed group with rituals.

Larry proposed the purchase of a new Epson copier to his boss. Amir said that he has always used and liked Xerox copiers, but when he thinks about it later, he realizes he does not really feel strongly about it. Amir should probably adopt a(n) ______ conflict-handling style in this matter.

A group is staffed with specialists pursuing a common objective.

Both teams and individuals benefit from specific, measurable performance goals with continual feedback to tell individuals and team members how well they are doing.

More than 75% of the top 1,000 U.S. companies use some form of self-managed work teams.

Workplace performance is maximized when _____.

In managing virtual workers, a manager should _____.