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Exam 4: Global Management: Managing Across Borders

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Question 1

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The agreements of the World Trade Organization are based on ____.

A) NAFTA
B) GATT
C) CAFTA
D) the mandates of the United Nations
E) the Peace Accord

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Question 2

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Becoming a world citizen includes being global in focus, but thinking local, learning what's appropriate behavior, knowing your field, and becoming at least minimally skilled in the language of the local country.

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Question 3

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NAFTA and CAFTA are ____.

The trading bloc consisting of 28 trading partners in Europe is the ____.

The United States imposed a ban on the import of products from Iran due to the political situation in that nation. This disallowing of imports is known as an embargo.

The law that makes it illegal for employees of U.S. companies to make "questionable" or "dubious" contributions to political decision makers in foreign nations is the _____.

Certain industries, like telecommunications and financial services, are especially suited for being midsize and local, so these companies are not trying to become bigger or merge with other big companies.

A foreign subsidiary is a subsidiary that is partly owned by a foreign government and partly owned by an organization or stockholders.

Phillip, the global sales manager for a cosmetic company, believes that employees and managers in each of his foreign stores understand best how to handle the personnel and practices in their locations. So when a corporate executive approached Phillip about reprimanding Aki, the Tokyo store manager, for not doing things as corporate dictates, Phillip backed Aki. Phillip feels the home office should leave her alone. Phillip is an example of an ethnocentric manager.

During global culture training for a group of employees who are being transferred to Egypt, Sam, the HR training manager, remarked that "in the Arab world, men have long handshakes and they hold hands and kiss cheeks, which is meant to express ____."

Globalization is the trend ___.

Great civilizations have had the characteristic of a strong economy, despite their communication problems.

The hallmark of great civilizations has been great systems of ____.

Franchising is a form of licensing in which a company allows a foreign company to pay it a fee and a share of the profit in return for using the first company's brand name and a package of materials and services.

One advantage of small companies over large organizations is the ability to make decisions more slowly and methodically if needed, which gives small companies a global advantage in terms of time and distance over large companies.

Recent protests against World Bank operations involve complaints of supporting countries permitting sweatshop labor or that restrict religious freedom, and _____.

Hannah, an engineer for an oil company, is interested in working overseas at this stage of her life because she knows that foreign work experience demonstrates ____ to potential employers.

Donald enjoys the excitement and challenge of forming a firm in Europe that is totally owned and controlled by his company because he knows that although the investment will be substantial, it could result in a large return. This type of organization is an example of a ____.

After a morning of global cultural training, Marie, the vice president of marketing, was having lunch with Ann, who will be managing the new office in South Korea. Marie tells Ann, "There are cultural differences between the U.S. and South Korea that will affect the success of our office. For example, I suggest giving a couple of cans of Spam to your larger customers because Spam is considered elegant." Marie's advice to Ann is good, based on the fact that there are all kinds of cultural differences American managers have to get used to in other countries.

Countertrading is a decision by an organization to never accept the market price from its suppliers, but to save money by negotiating a lower price.