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The lower the response rate,the


A) more likely it is that response error will affect research results.
B) less likely it is that response error will affect research results.
C) more likely it is that noncoverage error will affect research results.
D) less likely it is that nonresponse error will affect research results.
E) more likely it is that nonresponse error will affect research results.

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In terms of error in research investigations,the key is


A) total error.
B) sampling error.
C) nonresponse error.
D) systematic error.
E) observation error.

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Commercial research firms typically validate ____ of completed interviews.


A) 100%
B) 80 to 100%
C) 60 to 70%
D) 10 to 20%
E) 20 to 30%

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Which of these sampling frames is most likely to produce the largest noncoverage bias problem?


A) Declared marketing majors in the School of Business
B) The metropolitan area telephone book
C) A department store's charge account customers
D) Heads of households in the graduate student apartment complex
E) Clients of an insurance office

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The owner of Patty's Pizza Parlor wants to measure consumer awareness of the restaurant and uses the local telephone directory to draw a sample from which to survey the townspeople.However,some people do not have a telephone.This represents what type of problem?


A) Sampling error
B) Nonresponse error
C) Noncoverage error
D) Response error
E) Office error

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Which of the following has NOT been shown to be effective in decreasing the number of refusals?


A) The use of incentives
B) Selling the respondent on the value of the research
C) Use of experienced interviewers
D) Guarantees of anonymity
E) They have all been shown to be effective.

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Exhibit 17.1 Student researchers randomly selected 1000 telephone numbers from the local telephone directory and attempted to contact each household.Here are the final results of the calls: Exhibit 17.1 Student researchers randomly selected 1000 telephone numbers from the local telephone directory and attempted to contact each household.Here are the final results of the calls:   Refer to Exhibit 17.1.What is the response rate in this particular situation? A) 80% B) 73% C) 70% D) 62% E) 41% Refer to Exhibit 17.1.What is the response rate in this particular situation?


A) 80%
B) 73%
C) 70%
D) 62%
E) 41%

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Sherry Smith is an interviewer for a marketing research company.During a recent telephone study she successfully contacted 400 of the 600 households that she had attempted to contact.Of those successfully contacted,300 households completed the survey.What is Sherry's contact rate?


A) 75%
B) 67%
C) 50%
D) 25%
E) 17%

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Which of the following statements is TRUE?


A) For most surveys,overcoverage is more common than noncoverage.
B) Noncoverage error is not a problem in every survey.
C) Noncoverage bias can be reduced by increasing the sample size.
D) Families with several phone listings have a lower probability of being included in the sample than do sampling units with one listing.
E) All of the above statements are false.

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Which of the following is TRUE?


A) Noncoverage,nonsampling error is best treated by increasing the sample size that is selected.
B) Noncoverage,nonsampling error is essentially a sampling frame problem and if clear,complete,up-to-date sampling frames exist,noncoverage is not likely to be a problem.
C) While noncoverage can be a source of bias,overcoverage is not.In fact,overcoverage may improve estimates as it means that the sample size is larger than initially planned at no increase in cost.
D) Noncoverage bias is essentially eliminated with quota samples.
E) Noncoverage error can be statistically estimated.

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Which of the following is FALSE?


A) The main sources of nonresponse bias are not-at-homes and refusals.
B) The type of incentive used to reduce nonresponse may create another potential bias.
C) Technological advancements have helped researchers overcome the not-at-home problem.
D) Using incentives to reduce the nonresponse rate may inflate response errors.
E) Not-at-homes and refusals are both sources of error in telephone surveys.

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Effective strategy(ies) to increase initial response rates is(are)


A) ask respondent to complete a simple task at the beginning.
B) offer respondents money for cooperation.
C) use a good quota sampling plan.
D) Both a and b.
E) a,b,and c.

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Which of the following is FALSE?


A) The empirical evidence suggests that an interviewer's own opinions on a subject affect the responses he or she receives and that in particular,these responses are likely to be opposite his or her opinions.
B) Interviewers must quickly convince potential respondents of the value of the research and the importance of their participation.
C) In general,evidence indicates that the more characteristics the interviewer and the respondent have in common,the greater the probability of a successful interview.
D) Both the interviewer and interviewee bring certain background characteristics to the interview that can affect the interview process.
E) Both the interviewer and interviewee bring psychological predispositions to the interview that can affect the interview process.

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The rate of refusals depends on the


A) respondent attitude at the time of initial contact.
B) reason for the contact.
C) place where contact was initiated.
D) Both a and b.
E) a,b,and c.

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Which of the following is typically estimated by comparing the sample survey results with some outside criterion?


A) Coding errors
B) Sampling errors
C) Noncoverage errors
D) Nonresponse errors
E) Refusal errors

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Which of the following is typically NOT effective in reducing the incidence and problem of not-at-homes?


A) Making advance appointments by telephone
B) Employing callbacks
C) Substitution of neighboring dwelling units
D) Interviewer judgment in scheduling calls
E) They are all typically effective

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Name the type of nonsampling error that occurs due to data editing,coding,or analysis errors: ____________________

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Nonsampling errors


A) are as identifiable as sampling errors.
B) decrease with sample size.
C) may increase with sample size.
D) are quite uncommon.
E) have minimal impact on overall survey error.

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While collecting data by conducting personal interviews in homes,Jake interviews the most accessible individual within the household,rather than using random selection.This increases the potential of


A) sampling error.
B) response bias.
C) nonresponse error.
D) office error.
E) Both a and b.

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The best way to reduce nonsampling errors is to


A) increase sample size.
B) improve data collection techniques.
C) offer incentives to respondents.
D) substitute the next house on the block for not-at-homes.
E) Nonsampling errors cannot be reduced.

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