Question 1

In the process of delegating to his department,Steve provided his employees with the enforceable means to obtain necessary resources by:

Accepted Answer

A)   assigning responsibility.
B)   establishing accountability.
C)   transferring authority.
D)   analyzing abilities.

Question 2

Instead of dictating direction,effective leaders appeal to group members' values,beliefs,and emotions,motivating them to align themselves with a mission that reflects the greater good.This observation holds true of:

Accepted Answer

A)   challenging the process.
B)   inspiring a shared vision.
C)   enabling others to act.
D)   modeling the way.

Question 3

In order to create an empowering environment,the HR department at Simco has clearly communicated and developed a set of responsibilities and duties for each position along with guidelines and standards for accountability.By doing this,Simco has developed a structure with:

Accepted Answer

A)   sociopolitical support.
B)   a wide span of control.
C)   a participative unit climate.
D)   low role ambiguity.

Question 4

Rainbow Painters is considering a production line approach to empower its employees.The production line approach will be appropriate for this company if:

Accepted Answer

A)   its employees need to generate ideas and process solutions.
B)   tasks are more standardized and routine.
C)   a longer-term,one-on-one customer relationship is most important.
D)   the work environment is highly dynamic.

Question 5

Which of the following is considered the most basic lower-level need in Maslow's hierarchy of needs theory?

Accepted Answer

A)   Self-actualization
B)   Social
C)   Self-esteem
D)   Physiological

Question 6

Discuss the guidelines for implementing and improving empowerment.

Accepted Answer

Some of the guidelines include:
-Walk th...

Question 7

Employee motivation is facilitated through empowerment by managers.

Accepted Answer

A) True 
 B)False

Question 8

In _____ involvement,the organization makes a small shift from the production line or control model and employees are encouraged to contribute ideas.

Accepted Answer

A)   suggestion
B)   job
C)   high
D)   process

Question 9

Which stage of implementing empowerment is characterized by a firmly rooted new system?

Accepted Answer

A)   Investigation
B)   Implementation
C)   Preparation
D)   Maturation

Question 10

Having a clear set of roles,duties,and guidelines helps facilitate employee empowerment.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following statements is true of a knowledge worker?

Accepted Answer

A)   Larger product life cycles create a need for the knowledge worker.
B)   This category of workers includes only product developers or producers.
C)   Constant focus on retaining an old process without any change creates a need for the knowledge worker.
D)   They are employees who need and use information to perform their work.

Question 12

The empowerment approach is better suited for Theory Y managers than Theory X managers.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following statements is true of leaders/leadership?

Accepted Answer

A)   Leadership is limited to the person with the title.
B)   Leaders move beyond the basic tasks of the day by creating a vision.
C)   The power of leadership is merely designated by a formal power base.
D)   The terms manager and leader should be used interchangeably.

Question 14

Quick Stop Break Manufacturing is shifting from the existing production line method after carefully analyzing the ideas contributed by its employees to improve the system.Quick Stop is using which of the following approaches to empowerment?

Accepted Answer

A)   Suggestion involvement
B)   Job involvement
C)   High involvement
D)   Process involvement

Question 15

A Theory X manager:

Accepted Answer

A)   is perfect for an empowerment approach.
B)   holds the belief that people enjoy work.
C)   holds the belief that people shirk responsibility.
D)   is comfortable with higher levels of employee involvement.

Question 16

The _____ phase marks the end of the introduction or "rollout" of the new system and starts the permanent implementation of the new system.

Accepted Answer

A)   investigation
B)   preparation
C)   transition
D)   implementation

Question 17

Delegation is not complete without holding delegatees accountable for the completion of the assignments.

Accepted Answer

A) True 
 B)False

Question 18

Kitty Car Designers are trying to encourage a more open and fluid environment by giving employees greater freedom in their tasks.Kitty Car Designers are using _____ as a means of empowerment.

Accepted Answer

A)   suggestion involvement
B)   job involvement
C)   high involvement
D)   process involvement

Question 19

Effective leaders share information and power with their collaborators,empowering them to set and achieve cooperative goals.This observation holds true of:

Accepted Answer

A)   challenging the process.
B)   inspiring a shared vision.
C)   enabling others to act.
D)   modeling the way.

Question 20

Higher levels of empowerment will be effective when:

Accepted Answer

A)   there is a more transactional tie to customers.
B)   the technology is more standardized or routine.
C)   the business strategy is to customize and differentiate.
D)   the business environment is very predictable and stable.

Exam 18: Leading and Empowering Self and Others

The empowerment approach is better suited for Theory Y managers than Theory X managers.

Correct AnswerverifiedShow Answer

In the process of delegating to his department,Steve provided his employees with the enforceable means to obtain necessary resources by:

Correct AnswerverifiedShow Answer

In _____ involvement,the organization makes a small shift from the production line or control model and employees are encouraged to contribute ideas.

Correct AnswerverifiedShow Answer

Kitty Car Designers are trying to encourage a more open and fluid environment by giving employees greater freedom in their tasks.Kitty Car Designers are using _____ as a means of empowerment.

Correct AnswerverifiedShow Answer

Delegation is not complete without holding delegatees accountable for the completion of the assignments.

Correct AnswerverifiedShow Answer

Having a clear set of roles,duties,and guidelines helps facilitate employee empowerment.

Correct AnswerverifiedShow Answer

Effective leaders share information and power with their collaborators,empowering them to set and achieve cooperative goals.This observation holds true of:

Correct AnswerverifiedShow Answer

In order to create an empowering environment,the HR department at Simco has clearly communicated and developed a set of responsibilities and duties for each position along with guidelines and standards for accountability.By doing this,Simco has developed a structure with:

Correct AnswerverifiedShow Answer

Higher levels of empowerment will be effective when:

Correct AnswerverifiedShow Answer

The _____ phase marks the end of the introduction or "rollout" of the new system and starts the permanent implementation of the new system.

Correct AnswerverifiedShow Answer

Quick Stop Break Manufacturing is shifting from the existing production line method after carefully analyzing the ideas contributed by its employees to improve the system.Quick Stop is using which of the following approaches to empowerment?

Correct AnswerverifiedShow Answer

Which of the following statements is true of leaders/leadership?

Correct AnswerverifiedShow Answer

Employee motivation is facilitated through empowerment by managers.

Correct AnswerverifiedShow Answer

Which stage of implementing empowerment is characterized by a firmly rooted new system?

Correct AnswerverifiedShow Answer

Which of the following is considered the most basic lower-level need in Maslow's hierarchy of needs theory?

Correct AnswerverifiedShow Answer

Discuss the guidelines for implementing and improving empowerment.

Correct AnswerverifiedSome of the guidelines include:-Walk th...View AnswerShow Answer

Instead of dictating direction,effective leaders appeal to group members' values,beliefs,and emotions,motivating them to align themselves with a mission that reflects the greater good.This observation holds true of:

Correct AnswerverifiedShow Answer

Which of the following statements is true of a knowledge worker?

Correct AnswerverifiedShow Answer

Rainbow Painters is considering a production line approach to empower its employees.The production line approach will be appropriate for this company if:

Correct AnswerverifiedShow Answer

A Theory X manager:

Correct AnswerverifiedShow Answer

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Some of the guidelines include:
-Walk th...
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