Question 1

Supervisors usually have much input into the way an organization does its planning.

Accepted Answer

A) True 
 B)False

Question 2

In the MBO system,the top management alone sets the objectives for each employee in the company.

Accepted Answer

A) True 
 B)False

Question 3

Employees who are involved in the goal-setting process tend to feel more committed to the objectives.

Accepted Answer

A) True 
 B)False

Question 4

Operational planning is best defined as the process of:

Accepted Answer

A)   creating long-term goals for the organization or company as a whole.
B)   developing objectives that specify how each department will support organizational goals.
C)   planning what to do if the original plans or objectives set by an organization don't work out.
D)   accurately linking operational planning with financial planning.

Question 5

Control that focuses on past performance is most accurately referred to as:

Accepted Answer

A)   feedback control.
B)   concurrent control.
C)   positive reinforcement.
D)   negative reinforcement.

Question 6

Compare and contrast strategic planning to operational planning.

Accepted Answer

Strategic planning is mainly done by top managers,often with a planning department,and in the case of operational planning,the planning is done by middle managers and supervisors.Strategic planning lays down objectives for the organization as a whole,whereas operational planning lays down objectives for individual division,department,or work group.Strategic planning focuses on a comparatively larger time span.On the other hand,operational planning tends to focus on shorter time spans.

Question 7

Planning what to do if the original plan does not work is known as an action plan.

Accepted Answer

A) True 
 B)False

Question 8

In context of the MBO system,setting and monitoring the achievement of objectives can be time-consuming and requires a lot of paperwork.

Accepted Answer

A) True 
 B)False

Question 9

The middle managers are primarily responsible for the strategic planning of the company.

Accepted Answer

A) True 
 B)False

Question 10

Define planning and list the advantages of planning.

Accepted Answer

Planning is defined as the management fu...

Question 11

Give one example of each of the following: classroom policies,classroom procedures,and classroom rules.

Accepted Answer

Students' answers may vary.Policies may ...

Question 12

Flexibility in controls is important because performance measures can be incompatible.

Accepted Answer

A) True 
 B)False  True

Question 13

In a control system,once the performance standards are in place,then supervisors can sit back and relax,because employees will monitor their own performance and report back to their supervisors.

Accepted Answer

A) True 
 B)False

Question 14

In all the three types of controlling methods,the controlling process begins only when employees' work is complete.

Accepted Answer

A) True 
 B)False

Question 15

Operational planning is the creation of long-term goals for the organization.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is the first step in the process of controlling?

Accepted Answer

A)   Monitoring actual performance against set targets
B)   Establishing performance standards
C)   Estimating the fund required for efficient productivity
D)   Providing feedback based on performance

Question 17

Strategic planning is best defined as the process of:

Accepted Answer

A)   creating long-term goals for the organization as a whole.
B)   developing objectives that specify how each department will support organizational goals.
C)   planning what to do if the original plans or objectives set by an organization don't work out.
D)   accurately linking operational planning with financial planning.

Question 18

Which of the following is the management function upon which all the other functions depend?

Accepted Answer

A)   Staffing
B)   Controlling
C)   Planning
D)   Organizing C

Question 19

The control principle stating that a supervisor should take action only when the variance is meaningful is most accurately referred to as the:

Accepted Answer

A)   exception principle.
B)   scalar principle.
C)   Peter principle.
D)   reinforcement principle.

Question 20

Standards should measure dimensions of the goods or services that customers care about and that support the company's strategy.

Accepted Answer

A) True 
 B)False

Exam 6: Reaching Goals: Plans and Controls

Supervisors usually have much input into the way an organization does its planning.

Correct Answer
verified

In the MBO system,the top management alone sets the objectives for each employee in the company.

Correct Answer
verified

Employees who are involved in the goal-setting process tend to feel more committed to the objectives.

Correct Answer
verified

Operational planning is best defined as the process of:

Correct Answer
verified

Control that focuses on past performance is most accurately referred to as:

Correct Answer
verified

Compare and contrast strategic planning to operational planning.

Planning what to do if the original plan does not work is known as an action plan.

Correct Answer
verified

In context of the MBO system,setting and monitoring the achievement of objectives can be time-consuming and requires a lot of paperwork.

Correct Answer
verified

The middle managers are primarily responsible for the strategic planning of the company.

Correct Answer
verified

Define planning and list the advantages of planning.

Correct Answer
verified
Planning is defined as the management fu...
View Answer

Give one example of each of the following: classroom policies,classroom procedures,and classroom rules.

Correct Answer
verified
Students' answers may vary.Policies may ...
View Answer

Flexibility in controls is important because performance measures can be incompatible.

Correct Answer
verified
True

In a control system,once the performance standards are in place,then supervisors can sit back and relax,because employees will monitor their own performance and report back to their supervisors.

Correct Answer
verified

In all the three types of controlling methods,the controlling process begins only when employees' work is complete.

Correct Answer
verified

Operational planning is the creation of long-term goals for the organization.

Correct Answer
verified

Which of the following is the first step in the process of controlling?

Correct Answer
verified

Strategic planning is best defined as the process of:

Correct Answer
verified

Which of the following is the management function upon which all the other functions depend?

Correct Answer
verified
C

The control principle stating that a supervisor should take action only when the variance is meaningful is most accurately referred to as the:

Correct Answer
verified

Standards should measure dimensions of the goods or services that customers care about and that support the company's strategy.

Correct Answer
verified

Exam 6: Reaching Goals: Plans and Controls

Supervisors usually have much input into the way an organization does its planning.

Correct AnswerverifiedShow Answer

In the MBO system,the top management alone sets the objectives for each employee in the company.

Correct AnswerverifiedShow Answer

Employees who are involved in the goal-setting process tend to feel more committed to the objectives.

Correct AnswerverifiedShow Answer

Operational planning is best defined as the process of:

Correct AnswerverifiedShow Answer

Control that focuses on past performance is most accurately referred to as:

Correct AnswerverifiedShow Answer

Compare and contrast strategic planning to operational planning.

Planning what to do if the original plan does not work is known as an action plan.

Correct AnswerverifiedShow Answer

In context of the MBO system,setting and monitoring the achievement of objectives can be time-consuming and requires a lot of paperwork.

Correct AnswerverifiedShow Answer

The middle managers are primarily responsible for the strategic planning of the company.

Correct AnswerverifiedShow Answer

Define planning and list the advantages of planning.

Correct AnswerverifiedPlanning is defined as the management fu...View AnswerShow Answer

Give one example of each of the following: classroom policies,classroom procedures,and classroom rules.

Correct AnswerverifiedStudents' answers may vary.Policies may ...View AnswerShow Answer

Flexibility in controls is important because performance measures can be incompatible.

Correct AnswerverifiedTrue

In a control system,once the performance standards are in place,then supervisors can sit back and relax,because employees will monitor their own performance and report back to their supervisors.

Correct AnswerverifiedShow Answer

In all the three types of controlling methods,the controlling process begins only when employees' work is complete.

Correct AnswerverifiedShow Answer

Operational planning is the creation of long-term goals for the organization.

Correct AnswerverifiedShow Answer

Which of the following is the first step in the process of controlling?

Correct AnswerverifiedShow Answer

Strategic planning is best defined as the process of:

Correct AnswerverifiedShow Answer

Which of the following is the management function upon which all the other functions depend?

Correct AnswerverifiedC

The control principle stating that a supervisor should take action only when the variance is meaningful is most accurately referred to as the:

Correct AnswerverifiedShow Answer

Standards should measure dimensions of the goods or services that customers care about and that support the company's strategy.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Planning is defined as the management fu...
View Answer

Correct Answer
verified
Students' answers may vary.Policies may ...
View Answer

Correct Answer
verified
True

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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C

Correct Answer
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Correct Answer
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