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Many marketers think personal computers in the United States are in the maturity stage of the product life cycle.What does this mean for manufacturers of personal computers? What can they do about it?

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During the maturity stage of the product...

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__________ is the process by which ideas are transformed into new products and services that will help firms grow.


A) Beta testing
B) Concept testing
C) Innovation
D) Reverse engineering
E) Competition

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Think back to a time when you have said,"This is great idea.How come nobody thought of this before?" Assuming no one has thought of it before,what would be the first steps to take to develop a new product idea?

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Student answers will vary considerably,b...

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A good friend of yours wonders why you always seem to have the latest technology,long before anyone else.He then says,"I always want to wait until the bugs have been worked out.It saves me money and aggravation." Use diffusion of innovation theory to explain how you differ as consumers,and what this means to marketers.

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Student responses should be able to iden...

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Even if products succeed,not all consumers adopt new-to-the-world products at the same time.

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When microwaves were new,they often cost over $300,were huge,and had numerous settings and options.Brenda and Bart waited,concerned about potential health hazards and wishing for more choices in the market.By the time they purchased a microwave,sales of microwaves had leveled off and prices had declined significantly.Brenda and Bart were part of the ___________ diffusion of innovation group.


A) innovator
B) laggard
C) late majority
D) early majority
E) early adopter

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Respond to the statement "Create or die" from a new product innovation perspective.

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While innovation may not help a firm in ...

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YouEye is developing eye tracking technology that works with an individual's webcam.Instead of needing to spend thousands of dollars on eye tracking equipment and having customers come into labs,firms will be able to utilize everyday webcams to track not only what a person attends to on a computer screen but also his or her emotional reactions to these products.Firms such as YouEye are automating the


A) premarket testing process.
B) alpha testing process.
C) beta testing process.
D) evaluation process.
E) concept testing process.

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Laptop computers,personal digital assistants,and cellular phones were all readily accepted and diffused in U.S.markets where business and personal lifestyles tend to be faster-paced,compared to many other areas in the world.These products offered __________ with consumers' needs and priorities.


A) relative positioning
B) compatibility
C) observability
D) complexity
E) trialability

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In the product development process,what takes place between concept testing and market testing?


A) securing financial backing
B) conducting marketing research
C) brainstorming
D) determining potential ROI
E) performing product development

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When a product is successful in the introductory stage of the product life cycle,


A) it moves directly into the maturity stage.
B) it is most likely to begin to launch spinoffs.
C) competition becomes less important.
D) it may start to see profits toward the end of this stage.
E) marketing costs increase significantly.

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If a new product concept gets positive evaluations from potential customers during concept testing,the next step for a firm is


A) market testing.
B) product development.
C) brainstorming.
D) reverse engineering.
E) launching of the product.

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The diffusion of innovation theory focuses on


A) the geographic boundaries of innovation.
B) the relationship between pioneer brands and imitators.
C) the psychological traits of innovators.
D) the rate at which consumers are likely to adopt a new product or service.
E) the way a product moves through the product life cycle.

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When the iPad Mini came out,Sasha spent the night in front of the store so she could get one before any of her friends.According to the diffusion of innovation,Sasha is an innovator.

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Even if they succeed,new-to-the-world products are


A) generally not profitable.
B) not adopted by everyone at the same time.
C) not capable of creating new markets.
D) not subject to the law of first movers.
E) typically very short-lived.

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One of the key characteristics of brainstorming sessions is


A) no idea is immediately accepted or rejected.
B) everyone must come up with ideas.
C) the first idea is almost always the best idea.
D) only the marketing team is included in these sessions.
E) the manager should always make the final decision.

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What is the difference between alpha testing and beta testing?

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Alpha testing involves determining wheth...

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One of the potential benefits to a firm of introducing new-to-the-world products or services is


A) cost savings.
B) late majority marketing.
C) establishment of a completely new market.
D) the ability to avoid paying pioneers for new product development.
E) the ability to capitalize on existing consumer preferences.

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Firms can measure the success of a new product by all of the following factors except


A) satisfaction of its technical requirements.
B) fewer competitors in the market.
C) satisfactory sales and profits.
D) customer acceptance.
E) satisfactory performance.

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Ron sells commercial-grade tools to building contractors.Whenever he visits his customers,he looks to see if they are using his tools for other tasks or have modified the tools for some other purpose.These customers are __________,who can provide ideas for new and improved products.


A) laggards
B) market testers
C) lead users
D) reverse engineers
E) concept testers

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