Question 1

The lack of face-to-face contact actually helps virtual teams to establish strong cohesion.

Accepted Answer

A) True 
 B)False

Question 2

A norm is a set of expected behaviors for a particular position.

Accepted Answer

A) True 
 B)False

Question 3

A follower is a person who

Accepted Answer

A)   does not contribute to the group.
B)   always listens to the team leader.
C)   mediates conflict through reconciliation.
D)   serves as a passive audience.
E)   evaluates group processes.

Question 4

Eight years ago,ABC Co.started out with 5 employees.Everyone was friends; they worked together,socialized together,and shared personal problems.The company has done well and now has 42 employees,divided into 4 departments.The atmosphere in the company has changed.Although the original employees still socialize,different types of groups are emerging.Describe the different types of groups that can emerge as companies grow.What purposes do each of these groups serve?

Accepted Answer

A group is two or more freely interactin...

Question 5

One effective use of virtual teams is in brainstorming ideas or solutions to problems.

Accepted Answer

A) True 
 B)False

Question 6

Groups share norms and have goals.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is not a benefit of virtual teams?

Accepted Answer

A)   easier to establish team cohesion
B)   reduced real estate costs
C)   reduced work-life conflicts for employees
D)   improved brainstorming
E)   ability to share knowledge of diverse markets

Question 8

Identify at least four group task roles,and describe the function each serves in a group.Provide an example of each from your own experience.

Accepted Answer

Task roles enable the work group to defi...

Question 9

Teams with high levels of ______ and ______ deal with task conflict better than those without these characteristics.

Accepted Answer

A)   extraversion; need for power
B)   need for power; agreeableness
C)   openness; emotional stability
D)   need for affiliation; openness
E)   need for achievement; extraversion

Question 10

Groups transform individuals into functioning organizational members communicating and enforcing ______ expectations.

Accepted Answer

A)   role
B)   identity
C)   formal
D)   behavioral
E)   competency

Question 11

Organizations with the most effective teams typically use hybrid rewards that reward and recognize both individual and team performance.

Accepted Answer

A) True 
 B)False

Question 12

A feeling of team spirit is sometimes experienced during the _______ stage because members believe they have found their proper roles.Group cohesiveness,defined as the "we feeling" that binds members of a group together,is the principal by-product of Stage

Accepted Answer

A)   forming
B)   storming
C)   norming
D)   conforming
E)   performing

Question 13

Which of the following statements is about Tuckman's five-stage model of group development?

Accepted Answer

A)   Tuckman's five-stage model of group development has limited practical application.
B)   The five stages are not necessarily of the same duration or intensity.
C)   The five stages of group development represent the punctuated equilibrium model.
D)   The five stages model establishes periods of stable functioning until an event causes a dramatic change in norms, roles, and/or objectives.
E)   The five stage model includes forming, storming, elaborating, evaluating and energizing.

Question 14

Group members tend to be uncertain and anxious about such unknowns as their roles,the people in charge,and the group's goals during the _____ stage.

Accepted Answer

A)   forming
B)   storming
C)   norming
D)   performing
E)   conforming

Question 15

Norman is elected president of the debate club.He is known as a team player.That means that Norman is

Accepted Answer

A)   committed, collaborative, and competent.
B)   committed, controlled, and collaborative.
C)   controlled, capable, and content.
D)   committed, capable, and competent.
E)   committed, capable, and consistent.

Question 16

Lana is frustrated with her OB project group.She frequently asks: "What's the problem with our group? We don't seem to be getting anywhere." This is a(n) ____ function.

Accepted Answer

A)   peripheral
B)   informal
C)   task
D)   maintenance
E)   formal

Question 17

Which of the following statements about groups is not ?

Accepted Answer

A)   People who do not conform to group roles are given high status by the group.
B)   People often play multiple roles in their lives.
C)   Both task and maintenance roles are important to group effectiveness.
D)   Leaders can help groups function effectively by stepping in to perform roles the group has not undertaken on its own.
E)   Individuals frequently play more than one role in a group.

Question 18

________ are powerful forms of social control that influence group and member behavior.

Accepted Answer

A)   Group and team cohesiveness
B)   Common identities
C)   Outcomes
D)   Group roles and norms
E)   Cross-functional rules

Question 19

The members of the management faculty in the business school go out at the end of the semester to a local restaurant for dinner and socializing.They are both a formal and informal group.

Accepted Answer

A) True 
 B)False

Question 20

Harriet is an active member of the large Freshman Orientation board.There are five separate teams on this board,and they all want Harriet as a member because she is good at keeping the team on track.Which of the following behaviors does Harriet exhibit?

Accepted Answer

A)   She helps plan and organize work; monitors progress; and provides constructive feedback.
B)   She communicates effectively, listens to teammates, and accepts feedback.
C)   She expects the team to succeed and cares that they produce high quality work.
D)   She possesses the necessary knowledge, skills, and abilities to contribute meaningfully to the team.
E)   She submits complete and accurate work.

Exam 8: Groups and Teams

Lana is frustrated with her OB project group.She frequently asks: "What's the problem with our group? We don't seem to be getting anywhere." This is a(n) ____ function.

Correct Answer
verified

Which of the following is not a benefit of virtual teams?

Correct Answer
verified

The members of the management faculty in the business school go out at the end of the semester to a local restaurant for dinner and socializing.They are both a formal and informal group.

Correct Answer
verified

A follower is a person who

Correct Answer
verified

Correct Answer
verified
A group is two or more freely interactin...
View Answer

The lack of face-to-face contact actually helps virtual teams to establish strong cohesion.

Correct Answer
verified

Which of the following statements is about Tuckman's five-stage model of group development?

Correct Answer
verified

Teams with high levels of and deal with task conflict better than those without these characteristics.

Correct Answer
verified

________ are powerful forms of social control that influence group and member behavior.

Correct Answer
verified

A feeling of team spirit is sometimes experienced during the _______ stage because members believe they have found their proper roles.Group cohesiveness,defined as the "we feeling" that binds members of a group together,is the principal by-product of Stage

Correct Answer
verified

Identify at least four group task roles,and describe the function each serves in a group.Provide an example of each from your own experience.

Correct Answer
verified
Task roles enable the work group to defi...
View Answer

Groups transform individuals into functioning organizational members communicating and enforcing ______ expectations.

Correct Answer
verified

A norm is a set of expected behaviors for a particular position.

Correct Answer
verified

Harriet is an active member of the large Freshman Orientation board.There are five separate teams on this board,and they all want Harriet as a member because she is good at keeping the team on track.Which of the following behaviors does Harriet exhibit?

Correct Answer
verified

Organizations with the most effective teams typically use hybrid rewards that reward and recognize both individual and team performance.

Correct Answer
verified

One effective use of virtual teams is in brainstorming ideas or solutions to problems.

Correct Answer
verified

Norman is elected president of the debate club.He is known as a team player.That means that Norman is

Correct Answer
verified

Group members tend to be uncertain and anxious about such unknowns as their roles,the people in charge,and the group's goals during the _____ stage.

Correct Answer
verified

Which of the following statements about groups is not ?

Correct Answer
verified

Groups share norms and have goals.

Correct Answer
verified

Exam 8: Groups and Teams

Lana is frustrated with her OB project group.She frequently asks: "What's the problem with our group? We don't seem to be getting anywhere." This is a(n) ____ function.

Correct AnswerverifiedShow Answer

Which of the following is not a benefit of virtual teams?

Correct AnswerverifiedShow Answer

The members of the management faculty in the business school go out at the end of the semester to a local restaurant for dinner and socializing.They are both a formal and informal group.

Correct AnswerverifiedShow Answer

A follower is a person who

Correct AnswerverifiedShow Answer

Correct AnswerverifiedA group is two or more freely interactin...View AnswerShow Answer

The lack of face-to-face contact actually helps virtual teams to establish strong cohesion.

Correct AnswerverifiedShow Answer

Which of the following statements is about Tuckman's five-stage model of group development?

Correct AnswerverifiedShow Answer

Teams with high levels of ______ and ______ deal with task conflict better than those without these characteristics.

Correct AnswerverifiedShow Answer

________ are powerful forms of social control that influence group and member behavior.

Correct AnswerverifiedShow Answer

A feeling of team spirit is sometimes experienced during the _______ stage because members believe they have found their proper roles.Group cohesiveness,defined as the "we feeling" that binds members of a group together,is the principal by-product of Stage

Correct AnswerverifiedShow Answer

Identify at least four group task roles,and describe the function each serves in a group.Provide an example of each from your own experience.

Correct AnswerverifiedTask roles enable the work group to defi...View AnswerShow Answer

Groups transform individuals into functioning organizational members communicating and enforcing ______ expectations.

Correct AnswerverifiedShow Answer

A norm is a set of expected behaviors for a particular position.

Correct AnswerverifiedShow Answer

Harriet is an active member of the large Freshman Orientation board.There are five separate teams on this board,and they all want Harriet as a member because she is good at keeping the team on track.Which of the following behaviors does Harriet exhibit?

Correct AnswerverifiedShow Answer

Organizations with the most effective teams typically use hybrid rewards that reward and recognize both individual and team performance.

Correct AnswerverifiedShow Answer

One effective use of virtual teams is in brainstorming ideas or solutions to problems.

Correct AnswerverifiedShow Answer

Norman is elected president of the debate club.He is known as a team player.That means that Norman is

Correct AnswerverifiedShow Answer

Group members tend to be uncertain and anxious about such unknowns as their roles,the people in charge,and the group's goals during the _____ stage.

Correct AnswerverifiedShow Answer

Which of the following statements about groups is not ?

Correct AnswerverifiedShow Answer

Groups share norms and have goals.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified
A group is two or more freely interactin...
View Answer

Correct Answer
verified

Correct Answer
verified

Teams with high levels of and deal with task conflict better than those without these characteristics.

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Task roles enable the work group to defi...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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