A) responsive supply chains rely heavily on information technology.
B) responsive supply chains use slower modes of transportation but faster order processing.
C) responsive supply chains always use the least expensive mode of transportation possible.
D) responsive supply chains rely on maintaining large inventory warehouses.
E) responsive supply chains achieve economies of scale by having all inventory stored and sorted at a central location.
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Multiple Choice
A) successive stages of production and distribution are under shared ownership with all links in the marketing chain sharing title to the goods.
B) corporate vertical marketing systems can use forward integration or backward integration but not both.
C) corporate vertical marketing systems reduce distribution costs and gain greater control.
D) capital investment increases but fixed costs decrease with corporate vertical marketing systems.
E) corporate vertical marketing systems are only effective with low-end consumer goods.
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Multiple Choice
A) pricing channels; mutually exclusive
B) distribution channels; mutually exclusive
C) communication and delivery channels; mutually reinforcing
D) communication and delivery channels; mutually exclusive
E) communication channels; mutually exclusive
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Multiple Choice
A) information
B) variety
C) adaptability
D) convenience
E) pre-or post-sale service
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Multiple Choice
A) integrated supply chain
B) extranet computer system
C) customer service department
D) transportation system
E) global procurement network
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Multiple Choice
A) variety
B) adaptability
C) information
D) convenience
E) pre-or post-sale services
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Short Answer
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Multiple Choice
A) furniture store chains
B) independent furniture stores
C) department store chains
D) mass merchandisers
E) none of the above
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Multiple Choice
A) consumer market.
B) marketing intermediary.
C) marketing channel.
D) transactional function.
E) logistical function.
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Multiple Choice
A) when a producer owns an intermediary at the next level down in the marketing channel.
B) when a retailer owns a manufacturing operation.
C) when a manufacturer sells the title to all goods to the next link in the marketing chain.
D) when retailers form an alliance to purchase goods at a better price since they are able to place much larger orders.
E) when all links in the distribution chain are not only paid for their services but own stock in the manufacturer's company.
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Multiple Choice
A) billed to the customer.
B) acknowledged by the customer.
C) billed and paid for.
D) promised for delivery.
E) received and ready for use or sale.
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A) channel captain
B) product captain
C) product champion
D) director of distribution
E) channel coordinator
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Multiple Choice
A) transactional function
B) middleman function
C) logistical function
D) facilitating function
E) operational function
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Multiple Choice
A) organizing the cost-effective flow of raw materials, in-process inventory, finished goods, and related information from point-of-origin to point-of consumption to satisfy customer requirements physical distribution management.
B) the integration and organization of information and logistic activities across firms in a supply chain for the purpose of creating and delivering goods and services that provides value to ultimate consumers.
C) the integration and organization of information and logistical activities that actively brings consumers together with sellers through the express use of agents and brokers.
D) an inventory management system that is designed to reduce the retailer's lead time for receiving merchandise which then lowers a retailer's inventory investment, improves customer service levels, and reduces logistic expenses.
E) a highly organized system that facilitates minute to minute communication between all members of a supply chain that ensures the producer is aware of any changes in delivery or demand for a product or service.
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Multiple Choice
A) middleman.
B) intermediary who sells to ultimate consumers.
C) person or firm whose sole responsibility is to find distributors for a manufacturer's products.
D) person or firm whose sole responsibility is bringing a buyer to the last link in the distribution chain.
E) person or firm that takes possession of a product and in some way alters it before passing it on to the consumer.
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Multiple Choice
A) timex watches, Hanes underwear, and Nike shoes
B) chanel perfume, Steinway pianos, and Baccarat crystal
C) oreos, Teddy Grahams, and NillaWafers
D) paper clips, light bulbs, and file folders
E) lean Cuisine meals, Breyer's ice cream, and Coca-Cola
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Multiple Choice
A) social interactions with the community at large.
B) familial ties to other channel members.
C) longevity in the industry.
D) identification with a particular channel member.
E) geographic proximity to the manufacturing plant.
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Multiple Choice
A) indirect marketing channel
B) direct marketing channel
C) impersonal marketing channel
D) channel bypass marketing
E) personal selling
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Multiple Choice
A) corporate vertical marketing system
B) wholesaler-sponsored voluntary chain
C) retailer-sponsored cooperative
D) franchise system
E) administered vertical marketing system
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