Question 1

Which of the following is considered an "input" in the context of person analysis?

Accepted Answer

A)   Awareness of performance standards
B)   Social support
C)   Cognitive ability
D)   Workgroup norms

Question 2

_____ are useful with complex or controversial issues.

Accepted Answer

A)   Surveys
B)   Observations
C)   Focus groups
D)   Historical data reviews

Question 3

In person analysis, _____ relate(s)  to resources employees need to help them learn.

Accepted Answer

A)   outputs
B)   inputs
C)   consequences
D)   feedback

Question 4

It is important to assess trainees' level of cognitive ability during the needs assessment process because cognitive ability is the person characteristic that most strongly impacts trainees' confidence to learn.

Accepted Answer

A) True 
 B)False

Question 5

In which of the following instances is training most likely needed?

Accepted Answer

A)   Employees have the knowledge and skill to perform a job, but they have inadequate input.
B)   Employees have the knowledge and skill to perform a job, but they lack feedback.
C)   Employees lack the knowledge and skill to perform a job, but the other factors are satisfactory.
D)   Employees have the knowledge and skill to perform a job, but the consequences are inadequate.

Question 6

_____ relates to intellectual capability and general intelligence.

Accepted Answer

A)   Basic skills
B)   Cognitive ability
C)   Self-efficacy
D)   Reading ability

Question 7

Age, or even the generation an employee belongs to, does not affect how they prefer to learn.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements is most true about age and generation in the context of training?

Accepted Answer

A)   The speed with which people process information increases with age.
B)   Gen Xers dislike close supervision.
C)   Motivation tends to decrease with age.
D)   Traditionalists prefer more of a self-directed training environment.

Question 9

Describe the advantages and disadvantages of observation, interviews, and the use of historical data as methods for conducting a needs assessment.

Accepted Answer

Observation
Advantages: relevant data, m...

Question 10

Which of the following statements is true of competency models?

Accepted Answer

A)   They are not useful for recruitment and selection.
B)   They fail to identify the best employees to fill open positions.
C)   They cannot be used for performance management.
D)   Traditionally, needs assessment failed to focus on competencies

Question 11

The importance of cognitive ability for job success increases with job complexity.

Accepted Answer

A) True 
 B)False

Question 12

Name and describe the three levels of analyses for conducting a needs assessment.

Accepted Answer

Organization analysis involves determini...

Question 13

Why should upper level managers be included in the needs assessment process?

Accepted Answer

Upper-level managers need to help determ...

Question 14

Which of the following issues is addressed by task analysis?

Accepted Answer

A)   Who needs training?
B)   What is the focus of training?
C)   Does training support the company's strategic direction?
D)   Should training be built or bought?

Question 15

The first step in task analysis is to _____.

Accepted Answer

A)   develop a preliminary list of tasks performed on the job
B)   select the job or jobs to be analyzed
C)   identify the KSAOs important for successful task performance
D)   identify important and frequently performed tasks for which training is required

Question 16

In the process of developing a competency model, the job or position to be analyzed is identified after _____.

Accepted Answer

A)   the needs assessment strategy is selected
B)   the effective and ineffective job performers are identified
C)   the business strategy and goals are identified
D)   the competencies responsible for effective and ineffective performance are identified

Question 17

Competency models are typically only used for training purposes.

Accepted Answer

A) True 
 B)False

Question 18

Surveys do not allow many employees to participate in the needs assessment process.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements is true of rapid needs assessment?

Accepted Answer

A)   It involves using a large amount of resources such as money and SMEs.
B)   It ultimately results in the sacrifice of the quality of the process.
C)   Its scope is independent of the size of the potential pressure point.
D)   It opts for methods that provide results in which trainers have the greatest confidence.

Question 20

Which of the following methods is inexpensive and allows the collection of data from a large number of individuals?

Accepted Answer

A)   Survey
B)   Observation
C)   Focus group
D)   Interview

Exam 3: Needs Assessment

In the process of developing a competency model, the job or position to be analyzed is identified after _____.

Correct AnswerverifiedShow Answer

Which of the following methods is inexpensive and allows the collection of data from a large number of individuals?

Correct AnswerverifiedShow Answer

Competency models are typically only used for training purposes.

Correct AnswerverifiedShow Answer

Surveys do not allow many employees to participate in the needs assessment process.

Correct AnswerverifiedShow Answer

Which of the following statements is most true about age and generation in the context of training?

Correct AnswerverifiedShow Answer

Age, or even the generation an employee belongs to, does not affect how they prefer to learn.

Correct AnswerverifiedShow Answer

In person analysis, _____ relate(s) to resources employees need to help them learn.

Correct AnswerverifiedShow Answer

_____ are useful with complex or controversial issues.

Correct AnswerverifiedShow Answer

Describe the advantages and disadvantages of observation, interviews, and the use of historical data as methods for conducting a needs assessment.

Correct AnswerverifiedObservationAdvantages: relevant data, m...View AnswerShow Answer

Why should upper level managers be included in the needs assessment process?

Correct AnswerverifiedUpper-level managers need to help determ...View AnswerShow Answer

Which of the following statements is true of competency models?

Correct AnswerverifiedShow Answer

It is important to assess trainees' level of cognitive ability during the needs assessment process because cognitive ability is the person characteristic that most strongly impacts trainees' confidence to learn.

Correct AnswerverifiedShow Answer

Which of the following is considered an "input" in the context of person analysis?

Correct AnswerverifiedShow Answer

Which of the following statements is true of rapid needs assessment?

Correct AnswerverifiedShow Answer

The importance of cognitive ability for job success increases with job complexity.

Correct AnswerverifiedShow Answer

In which of the following instances is training most likely needed?

Correct AnswerverifiedShow Answer

_____ relates to intellectual capability and general intelligence.

Correct AnswerverifiedShow Answer

Name and describe the three levels of analyses for conducting a needs assessment.

Correct AnswerverifiedOrganization analysis involves determini...View AnswerShow Answer

Which of the following issues is addressed by task analysis?

Correct AnswerverifiedShow Answer

The first step in task analysis is to _____.

Correct AnswerverifiedShow Answer

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Observation
Advantages: relevant data, m...
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Correct Answer
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Upper-level managers need to help determ...
View Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Organization analysis involves determini...
View Answer

Correct Answer
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Correct Answer
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