Question 1

Which of the following is true of a matrix structure?

Accepted Answer

A)   Managers organize divisions based solely on the type of good or service they provide.
B)   Managers organize divisions based solely on the area of the country or world they operate in.
C)   Managers organize divisions based solely on the type of customer they focus on.
D)   Managers group people who perform similar jobs.
E)   Managers group people by function and product simultaneously.

Question 2

It's easier for managers to communicate and coordinate with one another when they are responsible for several different kinds of products.

Accepted Answer

A) True 
 B)False

Question 3

In which of the following cultures are employees content to be told what to do and have little incentive or motivation to perform beyond minimum work requirements?

Accepted Answer

A)   Inert culture
B)   Entrepreneurial culture
C)   Adaptive culture
D)   Normative culture
E)   Active culture

Question 4

Centralized authority helps managers to keep the organizational hierarchy flat.

Accepted Answer

A) True 
 B)False

Question 5

_____ refer(s)  to the moral values, beliefs, and rules that establish the appropriate way for an organization and its members to deal with each other and with people outside the organization.

Accepted Answer

A)   Organizational design
B)   Organizational intelligence
C)   organizational effectiveness
D)   Organizational structure
E)   Organizational ethics

Question 6

According to Hackman and Oldham's job characteristics model, which of the following employees are more likely to be satisfied and to perform at a high level?

Accepted Answer

A)   Those who work under close supervision
B)   Those who work in rigid organizational structures
C)   Those who work in organizations where authority is centralized
D)   Those who work in total seclusion
E)   Those who are responsible for their work outcomes

Question 7

It's easier for managers to gain access to scarce resources when the external environment is changing quickly.

Accepted Answer

A) True 
 B)False

Question 8

Discuss why different strategies often call for the use of different organizational structures and cultures.

Accepted Answer

Differentiation strategy aimed at increasing the value customers perceive in an organization's goods and services usually succeeds best in a flexible structure with a culture that values innovation; flexibility facilitates a differentiation strategy because managers can develop new or innovative products quickly-an activity that requires extensive cooperation among functions or departments. In contrast, a low-cost strategy that is aimed at driving down costs in all functions usually fares best in a more formal structure with more conservative norms, which gives managers greater control over the activities of an organization's various departments.

Question 9

The degree to which a job gives an employee the freedom to schedule different tasks and decide how to carry them out is known as task significance.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is more likely to be true for an organization that has a highly skilled workforce?

Accepted Answer

A)   The structure of the organization inclines more toward being mechanistic in nature.
B)   Authority is concentrated at the top of the organizational hierarchy.
C)   Employees are guided and governed by strict rules, SOPs, and norms.
D)   Employees are closed monitored by their supervisors.
E)   The organizational culture is based on values that foster employee autonomy.

Question 11

Which of the following is true of a functional structure in an organization?

Accepted Answer

A)   It allows managers to adequately respond to a changing competitive environment.
B)   As the organization grows, it becomes more effective.
C)   It makes monitoring and evaluating the performance of workers difficult.
D)   It results in workers performing at a low level.
E)   It eliminates the need for cooperation within a function.

Question 12

An organizational structure composed of all the departments that an organization requires to produce its goods or services is known as a functional structure.

Accepted Answer

A) True 
 B)False

Question 13

The more complicated the technology that an organization uses, the:

Accepted Answer

A)   lesser is the need for a progressive culture.
B)   greater is the need for a flexible structure.
C)   more appropriate is a formal structure.
D)   easier it is to regulate the technology.
E)   fewer are the unexpected events that arise. B

Question 14

Which of the following is true of an organization with a stable external environment and readily available resources?

Accepted Answer

A)   Less coordination and communication are needed among people and functions to obtain resources.
B)   Managers face greater problems in trying to gain access to resources.
C)   Managers typically make organizing choices that result in more flexible structures.
D)   Authority is likely to be decentralized.
E)   Lower-level employees are encouraged to make important operating decisions.

Question 15

The flatter the hierarchy of an organization the less flexible the organization becomes.

Accepted Answer

A) True 
 B)False  False

Question 16

The culture at Fired-Up Electronics focuses on empowering its employees and makes use of cross-functional teams. What type of culture exists at Fired-Up Electronics?

Accepted Answer

A)   Aggressive culture
B)   Passive culture
C)   Adaptive culture
D)   Normative culture
E)   Inert culture

Question 17

Effective managers constantly scrutinize their hierarchies to see whether the number of levels can be increased.

Accepted Answer

A) True 
 B)False

Question 18

When managers organize divisions based solely on the type of customer they focus on, they adopt a _____.

Accepted Answer

A)   product structure
B)   geographic structure
C)   market structure
D)   functional structure
E)   product team structure

Question 19

A liaison role provides sufficient coordination when more than two functions or divisions share many common problems.

Accepted Answer

A) True 
 B)False

Question 20

Task identity refers to the degree to which a worker feels his or her job is meaningful because of its effect on people inside the organization or on people outside the organization.

Accepted Answer

A) True 
 B)False

Exam 10: Managing Organizational Structure and Culture

Which of the following is true of a matrix structure?

Correct Answer
verified

It's easier for managers to communicate and coordinate with one another when they are responsible for several different kinds of products.

Correct Answer
verified

In which of the following cultures are employees content to be told what to do and have little incentive or motivation to perform beyond minimum work requirements?

Correct Answer
verified

Centralized authority helps managers to keep the organizational hierarchy flat.

Correct Answer
verified

_____ refer(s) to the moral values, beliefs, and rules that establish the appropriate way for an organization and its members to deal with each other and with people outside the organization.

Correct Answer
verified

According to Hackman and Oldham's job characteristics model, which of the following employees are more likely to be satisfied and to perform at a high level?

Correct Answer
verified

It's easier for managers to gain access to scarce resources when the external environment is changing quickly.

Correct Answer
verified

Discuss why different strategies often call for the use of different organizational structures and cultures.

The degree to which a job gives an employee the freedom to schedule different tasks and decide how to carry them out is known as task significance.

Correct Answer
verified

Which of the following is more likely to be true for an organization that has a highly skilled workforce?

Correct Answer
verified

Which of the following is true of a functional structure in an organization?

Correct Answer
verified

An organizational structure composed of all the departments that an organization requires to produce its goods or services is known as a functional structure.

Correct Answer
verified

The more complicated the technology that an organization uses, the:

Correct Answer
verified
B

Which of the following is true of an organization with a stable external environment and readily available resources?

Correct Answer
verified

The flatter the hierarchy of an organization the less flexible the organization becomes.

Correct Answer
verified
False

The culture at Fired-Up Electronics focuses on empowering its employees and makes use of cross-functional teams. What type of culture exists at Fired-Up Electronics?

Correct Answer
verified

Effective managers constantly scrutinize their hierarchies to see whether the number of levels can be increased.

Correct Answer
verified

When managers organize divisions based solely on the type of customer they focus on, they adopt a _____.

Correct Answer
verified

A liaison role provides sufficient coordination when more than two functions or divisions share many common problems.

Correct Answer
verified

Task identity refers to the degree to which a worker feels his or her job is meaningful because of its effect on people inside the organization or on people outside the organization.

Correct Answer
verified

Exam 10: Managing Organizational Structure and Culture

Which of the following is true of a matrix structure?

Correct AnswerverifiedShow Answer

It's easier for managers to communicate and coordinate with one another when they are responsible for several different kinds of products.

Correct AnswerverifiedShow Answer

In which of the following cultures are employees content to be told what to do and have little incentive or motivation to perform beyond minimum work requirements?

Correct AnswerverifiedShow Answer

Centralized authority helps managers to keep the organizational hierarchy flat.

Correct AnswerverifiedShow Answer

_____ refer(s) to the moral values, beliefs, and rules that establish the appropriate way for an organization and its members to deal with each other and with people outside the organization.

Correct AnswerverifiedShow Answer

According to Hackman and Oldham's job characteristics model, which of the following employees are more likely to be satisfied and to perform at a high level?

Correct AnswerverifiedShow Answer

It's easier for managers to gain access to scarce resources when the external environment is changing quickly.

Correct AnswerverifiedShow Answer

Discuss why different strategies often call for the use of different organizational structures and cultures.

The degree to which a job gives an employee the freedom to schedule different tasks and decide how to carry them out is known as task significance.

Correct AnswerverifiedShow Answer

Which of the following is more likely to be true for an organization that has a highly skilled workforce?

Correct AnswerverifiedShow Answer

Which of the following is true of a functional structure in an organization?

Correct AnswerverifiedShow Answer

An organizational structure composed of all the departments that an organization requires to produce its goods or services is known as a functional structure.

Correct AnswerverifiedShow Answer

The more complicated the technology that an organization uses, the:

Correct AnswerverifiedB

Which of the following is true of an organization with a stable external environment and readily available resources?

Correct AnswerverifiedShow Answer

The flatter the hierarchy of an organization the less flexible the organization becomes.

Correct AnswerverifiedFalse

The culture at Fired-Up Electronics focuses on empowering its employees and makes use of cross-functional teams. What type of culture exists at Fired-Up Electronics?

Correct AnswerverifiedShow Answer

Effective managers constantly scrutinize their hierarchies to see whether the number of levels can be increased.

Correct AnswerverifiedShow Answer

When managers organize divisions based solely on the type of customer they focus on, they adopt a _____.

Correct AnswerverifiedShow Answer

A liaison role provides sufficient coordination when more than two functions or divisions share many common problems.

Correct AnswerverifiedShow Answer

Task identity refers to the degree to which a worker feels his or her job is meaningful because of its effect on people inside the organization or on people outside the organization.

Correct AnswerverifiedShow Answer

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B

Correct Answer
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False

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