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The process of organizational socialization begins:


A) as soon as the person is hired by the organization.
B) within the employee's first week on the job.
C) long before the first day of work for the organization.
D) when the employee finally reconciles preemployment expectations with organizational reality.
E) when the employee receives his or her first performance appraisal.

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One advantage of countercultures is that they:


A) rarely exist in real organizations.
B) maintain surveillance over and critique of the company's dominant culture.
C) prevent organizations from developing a corporate culture.
D) ensure that corporate mergers occur without any culture clashes.
E) discourage conflict and dissension among employees.

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Espoused values are usually socially undesirable.

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Which of the following is a verbal symbol of cultural values?


A) Speech at ceremonies
B) Expression of anger
C) Shared assumptions
D) Beliefs
E) Rituals

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Which of the following is true about organizational culture?


A) It is suggested that companies with strong cultures tend to be more successful, irrespective of any conditions.
B) Companies have strong cultures when the dominant values are held mainly by a few people at the top of the organization.
C) Most employees across all subunits understand the dominant values but choose to ignore them.
D) The life span of strong organizational cultures is almost always short.
E) The strength of an organization's culture refers to how widely and deeply employees hold the company's dominant values and assumptions.

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Language reflects an organization's dominant values but not the values of its subcultures.

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Rituals are:


A) programmed routines of daily organizational life that dramatize the organization's culture.
B) more formal artifacts than ceremonies.
C) verbal symbols of cultural values that reveal how employees talk to one another, describe customers, express anger, and greet stakeholders.
D) physical structures that convey the dominant values of an organization's culture.
E) games that people play to defy the dominant culture and, instead, support countercultural beliefs and values.

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When the acquired firm has a weak culture,it is best to use the _____ merger strategy.


A) disambiguation
B) separation
C) deculturation
D) assimilation
E) integration

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Coworkers are important organizational socialization agents.

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True

Many employees get a reality shock on their first day at work because:


A) applicants want employees to develop better expectations of future work experiences.
B) applicants want to ensure that employees develop a stronger loyalty to the organization.
C) newcomers test how well their preemployment expectations fit reality and many companies fail this test.
D) employers ignore the duty to orient new applicants on the first day of work.
E) colleagues provide a lot of information regarding various work assignments on the very first day.

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One problem with a strong corporate culture is that it increases conflict among employees within the company and makes it more difficult for them to understand each other.

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Organizational culture consists of espoused values,but not shared enacted values.

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False

Using attraction-selection-attrition (ASA) theory,describe how a company would maintain and perpetuate its culture.

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Very strong cultures often become dysfunctional when they encourage dissenting subcultural values.

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False

Subcultures oppose the dominant culture by espousing parallel assumptions and values.

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Whenever a team in Ads Today,an advertising firm,wins a new contract,the successful team rings a loud bell and breaks out a bottle of champagne.In organizational culture,this practice would be considered:


A) unethical.
B) a ceremony.
C) a mental model.
D) a symptom of a culture that is out of touch with its external environment.
E) irrelevant to the meaning or study of organizational culture.

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A ritual would include how visitors are greeted as they enter the company's offices.

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Reward systems have little or no effect on strengthening corporate culture.

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Values represent an important invisible part of an organization's culture.

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Most organizational culture models oversimplify the diversity of cultural values in organizations.

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