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Exam 9: E-Business and Enterprise Resource Planning Systems

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Question 31

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E-business offers many potential benefits for a company's marketing efforts.Those benefits include:

A) Selling to a more diverse group of customers.
B) Allowing a business to focus its marketing efforts.
C) Both selling to a more diverse group of customers and allowing a business to focus its marketing efforts.
D) Neither selling to a more diverse group of customers nor allowing a business to focus its marketing efforts.

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Question 32

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With respect to an ASP, service interruptions and compromised data would be most effectively addressed with:

A) An enterprise risk management plan.
B) A systems flowchart.
C) The steps in the accounting cycle.
D) The capability maturity model.

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Question 33

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SBL Corporation is preparing to expand into B2B e-business.It is least likely to need which of the following database tables as part of its network?

As a processing tool in an accounting information system, ERP software is capable of generating outputs in the form of general-purpose financial statements.Which of the following statements is most true?

STC Corporation's enterprise resource planning system contains a cash payments table, a cash receipts table and a cash table.Foreign keys in the cash receipts table would include: (i) customer ID, (ii) account number, (iii) cash receipt date.

The central feature of e-business is:

Which modules in an ERP system are likely to contain information about a company's plant assets?

Please consider the following short case as you respond to the question: Sue and Sally are partners in a small local bakery specializing in wedding and birthday cakes.They use a simple Excel spreadsheet to record journal entries and prepare financial statements and tax returns.Robert, the owner of a consulting company that installs and maintains ERP systems, has recently approached them about the possibility of implementing an ERP system in their operations.If they accept his offer, Robert will provide a series of online tutorials to help them learn about the new system.Sue and Sally believe the implementation of the ERP system will make it easier for them to borrow money to expand the bakery.If Sue and Sally accept Robert's proposal, which of the following common causes of ERP implementation failure is likely to be the most serious?

Consider the following short case as you respond to the question: Scott and Logan are the CEO and CFO of MLN Corporation.The firm has lately been losing customers to MLN's competitors; Scott and Logan believe an ERP system could help MLN obtain more timely information that will enable them to retain old customers and acquire new ones.They formed a six-person team with representatives from three of MLN's ten departments and instructed them to use the steps in the systems development life cycle to choose and implement an ERP system.A year later, the team had completed its work and implemented the system by transferring data from MLN's general ledger software to the ERP system.Umble and Umble suggested six necessary conditions for a successful ERP implementation.Which of the following pieces of advice is most applicable to MLN?

Fill in the blanks below based on the benefits and costs of e-business discussed in the chapter. a.___ markets b.Financial costs associated with ___ c.Geographic ___ d.More ___ marketing e.Need to develop different ___ systems f.Potential for ___ g.Quicker ___ delivery h.Reduced ___ i.Severe consequences for ___ j.Streamlined ___

Expectancy theory is most likely to be helpful in addressing which of the following common causes of ERP implementation failure?

STC Corporation's enterprise resource planning system contains a cash payments table, a cash receipts table and a cash table.The cash receipts table is most likely to be part of which ERP module?

Which of the following statements about B2B e-business is most true?

Costs associated with e-business include:

When the Internal Revenue Service encourages individual taxpayers to submit forms electronically, it is engaging in which form of e-business?

Which of the following statements is true?

STC Corporation's enterprise resource planning system contains a cash payments table, a cash receipts table and a cash table.The three tables are linked via which of the following fields?

Consider the following flowcharting shapes as you answer the question: SBL Corporation is preparing to expand into B2B e-business.In a flowchart of their sales process, "take order via Web site" is most likely to be represented with:

TNS Corporation had been doing business via traditional brick-and-mortar methods for many years, then decided to expand into e-business.Based on the benefits and costs of e-business listed in the text, which of the following numbers is likely to increase?

Enterprise resource planning systems are a sophisticated form of relational database technology; one common ERP system module is supply chain management.Organize the field names below into four tables you would expect to find in an ERP system's supply chain management module.Indicate primary keys by underlining and foreign keys with brackets; ensure that each table is in 3NF.Beginning date Beginning units on hand Cost per unit of beginning inventory Cost per unit purchased Employee ID Item description Item number Location of supplier Purchase order number Quantity purchased Supplier name Transaction date