A) The fax machine takes a photograph of the document which is transmitted electronically.
B) The fax machine scans the document like a computer scanner so that it can be transmitted.
C) The fax machine encodes the images on the document into signals to be sent over the telephone.
D) The fax machine encodes the images on the document into electronic signals to be sent over the Internet.
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A) Date line
B) Enclosure line
C) Typed signature
D) Complimentary closing
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A) Correct the mistake neatly in ink.
B) Correct the computer file and reprint the letter.
C) Send the letter as is because up to two errors in a letter are allowed.
D) Ask the office manager whether to take the time to correct the letter on the computer.
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A) I must open the letter in the outer office.
B) After I open the envelope, I will read its contents.
C) I will open the envelope, and then I will prepare a reply.
D) I will open the envelope, read its contents, and prepare a reply.
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A) It provides instructions to the fax machine.
B) It protects patient confidentiality and privacy.
C) It may contain instructions about what to do if the fax is received in error.
D) It informs the recipient of the name and telephone/fax number of the sender.
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A) Reference line
B) Typed signature
C) Complimentary close
D) Handwritten signature
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A) It is easier to add a second page to the letter.
B) It is easier to find the inside address for a new letter.
C) It is easier to maintain the same format for all letters.
D) It makes each letter sound more personal and individualized.
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A) File any spoiled copies in the medical record.
B) Collate and sort the photocopied pages manually.
C) Be sure that no other individual is near the photocopier.
D) Check for a signed authorization for release of information.
E) All of the above.
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A) Centered six lines below the top of the paper.
B) Left-justified 1 inch below the top of the paper.
C) Right-justified 1½ inches below the top of the paper.
D) Most offices use letterhead stationery, and the placement varies.
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A) To save time
B) To acknowledge receipt of the first e-mail
C) To answer the e-mail in the most efficient way
D) To allow the recipient to read previous correspondence
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A) The medical assistant can open all attachments with equal confidence.
B) The sender will know that the medical assistant has opened the attachment.
C) If an attachment contains a virus, opening the attachment will launch the virus.
D) There is no sense opening an attachment if the medical assistant is going to delete the message anyway.
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A) Dear Sam,
B) Dear Dr. Matthews:
C) Dear Samuel Matthews:
D) Dear Samuel Matthews, M.D.:
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A) June 13 1987
B) June 13, 1987
C) June 13th, 1987
D) June 13, of 1987
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A) Comma splice
B) Run-on sentence
C) Illegible sentence
D) Sentence fragment
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