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verified
True/False
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True/False
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verified
Multiple Choice
A) action-orientated
B) time-oriented
C) people-oriented
D) content-oriented
E) structure-oriented
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Multiple Choice
A) ensuring comprehension before evaluation
B) reassuring others that you want to understand them
C) helping others reach their own conclusions
D) providing a safe and supportive communication climate
E) describing something similar that happened to you
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Essay
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Multiple Choice
A) sociological and psychological traits.
B) verbal and nonverbal messages.
C) interpretive and empathic behavior.
D) evaluative and nonverbal responses.
E) communicative and non-communicative messages.
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Multiple Choice
A) physiological ability.
B) psychological ability.
C) motivation.
D) interpretation.
E) attentiveness.
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Multiple Choice
A) The Effective Listening Rule
B) The Listening to Evaluate Rule
C) The Golden Listening Rule
D) The Golden Understanding Rule
E) The Empathic Listening Rule
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Multiple Choice
A) repeating.
B) associating.
C) recall.
D) mnemonics.
E) visualize.
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Essay
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True/False
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Multiple Choice
A) Use Your Extra Thought Speed
B) Listen for Feedback
C) Listen to Nonverbal Behavior
D) Listen Before You Leap
E) Minimize Distractions
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True/False
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Multiple Choice
A) past and future.
B) stability and effectiveness.
C) success and survival.
D) integrity and honesty.
E) interest and focus.
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Multiple Choice
A) hearing
B) understanding
C) interpreting
D) evaluating
E) responding
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Multiple Choice
A) group-responsible language
B) intrapersonal-responsible language
C) speaker-responsible language
D) listener-responsible language
E) message-responsible language
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verified
True/False
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